Renee Laina
Lynnwood,WA
Summary
Exceptional administrative professional with over 10 years of experience in clinical and administrative environments. Expert assistance with office operations and physician support. Improved satisfaction ratings and patient retention. Knowledge of medical regulations and policies. Offers strong dedication to informed patient care, administrative excellence and confidentiality.
Overview
20
20
years of professional experience
Work History
Volunteer Coordinator
Northwest Sarcoma Foundation
06.2022 - Current
- Volunteer of the Year Award - Sept. 2024
- Participated in community outreach events to promote volunteer opportunities and enlist new volunteers.
- Public speaking at Gala Fundraising event
- Assist with planning and organizing events and fundraisers.
- Coordinator for Care Package Program and deliveries
- Events Committee member
Assistant Property Manager
The Ribeiro Companies
05.2017 - 12.2018
- Built positive relationships with prospective and current tenants
- Prepared and renewed detailed and compliant lease renewals
- Timely completion of maintenance and repair requests for submission to appropriate departments and reached out to local contractors for bid proposals.
- Demonstrated strong interpersonal and communication skills, while addressing all calls and concerns from clients and tenants
- Maintained, organized and updated resident files and records
- Collected and logged all rents at 1st of the month
Office Manager/Accounts Payable Coordinator
The Ribeiro Companies
02.2014 - 05.2017
- Performed full cycle accounts payable, weekly check runs, data entry and vendor reconciliation
- Tracked expenditures and prepared reports for records and management review.
- Established and maintained relationships with new and existing vendors
- Assisted project managers and operations staff with accounting expertise.
- Processed due invoices for payment
- Demonstrated strong data entry skills
- Oversaw all front office duties
Apple One/Health Care Assistant
Health Care Partners
10.2013 - 12.2013
- Managed the care of Humana patients
- Assisted with scheduling annual comprehensive wellness exams
- Confirmed as well as prep charts for provider schedules
- Prepared and logged batches for billing and coding
Medical Appointment Clerk
Signature Performance And 30th Medical Group
04.2010 - 09.2013
- Scheduled daily medical appointments for multiple clinics and determined patient eligibility for services
- Verified patient insurance eligibility through (DEERS)
- Called patients as needed to schedule, reschedule and/or cancel appointments
- Ensured continuity of care by placing specialty referrals to Tricare in network facilities
- Entered telephone consultations to PCMs and nurses for patient resolution
Medical Assistant
Allan Hancock Community College
08.2004 - 07.2009
- Greeted patients, intake, appointment scheduling, direct calls
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Taught patients about medications, procedures and care plan instructions.
- Created work orders and maintained office and medical supplies
- Created and designed flyers for current events, as well as assisted in planning wellness events
Education
Medical Assisting Certificate - Medical Assisting
Allan Hancock College
Santa Maria, CA05.2007
High School Diploma -
Lompoc High School
Lompoc, CA06.2004
Skills
- Professional and friendly communication
- Responsible and reliable
- Self starter with ability to take direction
Timeline
Volunteer Coordinator
Northwest Sarcoma Foundation
06.2022 - Current
Assistant Property Manager
The Ribeiro Companies
05.2017 - 12.2018
Office Manager/Accounts Payable Coordinator
The Ribeiro Companies
02.2014 - 05.2017
Apple One/Health Care Assistant
Health Care Partners
10.2013 - 12.2013
Medical Appointment Clerk
Signature Performance And 30th Medical Group
04.2010 - 09.2013
Medical Assistant
Allan Hancock Community College
08.2004 - 07.2009
Medical Assisting Certificate - Medical Assisting
Allan Hancock College
High School Diploma -
Lompoc High School
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