Summary
Overview
Work History
Education
Skills
Timeline
Renee Lane

Renee Lane

Bartlesville,OK

Summary

Responsible Sales Coordinator possessing outstanding solicitation, communication and negotiation talents. Skilled at maximizing company revenue and profile through management of projects and staff. Collaborative individual consistently successful in uncovering leads for new business contacts and accounts. Proficient in Microsoft and Google.

Overview

22
22
years of professional experience

Work History

Estate Sales Coordinator

Self-employeed
Bartlesville, OK
02.2023 - Current
  • Delivered exemplary customer service and support by remaining poised in most stressful situations.
  • Fostered relationships with customers to expand customer base and retain business.
  • Developed and implemented new sales strategies to update product lines.
  • Researched and capitalized on emerging opportunities to build business and expand customer base.
  • Improved profitability and pipeline with multiple marketing channels and sales strategies.

Live in Caregiver

Robert Davis Trust
Dewey, OK
12.2019 - 02.2023
  • Personal Care for an Elderly Man with Parkinson’s and Dementia
  • Life Coaching for a 44 year old Autistic Man
  • In charge of purchasing all household supplies and groceries
  • Built and managed household schedule and budget
  • Coordinated lawn services and maid services
  • Main driver for household
  • Provided companionship to clients through conversation, activities and positive interactions.
  • Assisted clients with paying bills, scheduling appointments and making phone calls.
  • Responded promptly to dangerous incidents and emergency situations by adhering to proper procedures.
  • Drove clients to appointments, errands and special events.
  • Picked up groceries, prescriptions and other items for clients.

Personal Care Attendant

Bios Corporation
07.2019 - 01.2020
  • Made beds, swept floors and sanitized surfaces to support activities of daily living.
  • Assisted with meal planning to meet nutritional plans.
  • Engaged with patients and families to provide emotional support and daily living instruction.
  • Helped clients with personal needs from exercise to bathing and personal grooming.
  • Provided ongoing compassionate patient care for each client.

GDH Consulting Help Desk for DSR INC
03.2019 - 07.2019
  • Answering incoming calls
  • Processing orders
  • Internal and External customer service

Babysitter

11.2018 - 03.2019
  • Of a 7 year old and a 3 year old

Administrative Assistant, Cook

Tempe AZ, Protech Building Systems Inc
09.2014 - 11.2018
  • s
  • Answered phone calls and emails to provide information, resulting in effective business correspondence.
  • Provided secretarial and office management support while building cooperative working relationships.
  • Responded effectively to sensitive inquiries or complaints.
  • Managed physical and digital files, monitored spreadsheets and updated reports to coordinate project materials.
  • Developed administrative processes to achieve organizational objectives and improve office efficiency.

Live in Caregiver

Parkinson’s Disease Gilbert AZ
08.2013 - 09.2014

Stay at Home
, OK
02.2013 - 08.2013

Assistant store manager

Joann Fabric and Crafts​​ OKC
, OK
09.2012 - 02.2013
  • Customer service
  • Cash Handling
  • Inventory control
  • Training employees
  • Organizing classes for customers

Store Manager

Dollar General Corp​​. OK
, & OH
04.2011 - 08.2012
  • Customer Service
  • Cash Handling
  • Inventory Control
  • Hiring and training employees

Shift Manager/Marketing, •Customer

Red Apple Bowling Center ​​
Bartlesville, OK
10.2008 - 04.2011
  • Service
  • Working with the community to raise awareness of the bowling culture
  • Trained employees
  • Cash handling

Store Manager

Family Dollar Corporation ​​
Tulsa, OK
10.2009 - 06.2010
  • Direct store operations
  • Hiring and training employees
  • Loss prevention
  • Unloading trucks and Inventory Management

Accounting Assistant/In-bound Customer Service Representative

Enhanced Communications Group ​​
Bartlesville, OK
11.2007 - 05.2009
  • Processed payments
  • Customer Service
  • Microsoft Office for spreadsheets

Minuteman Auction Company​​ Bartlesville Webmaster
04.2005 - 04.2008

Daycare
03.2004 - 04.2005

Fuel Billing Representative

ConocoPhillips ​​, SAP
Bartlesville, OK
11.2001 - 03.2004
  • Working with Dealers on pricing and load concerns
  • Taking incoming calls from Dealers
  • Put together a training plan and trained new employees

Education

Associate of Arts - English Composition

Brigham Young University - Idaho, Rexburg, ID

Skills

  • Coaching Skills
  • Customer Service Management
  • Sales Leadership
  • Microsoft Office
  • Retail Operations
  • Financial Recordkeeping
  • Scheduling and Time-Tracking
  • Recruitment and Training
  • Flexible Work Schedule
  • Staff Coaching and Training
  • Delegation and Supervision
  • Team Building and Motivation
  • Handling Complaints and Inquiries
  • Decision Making
  • Inventory Management
  • Implementing Pricing Strategies
  • Cash Handling and Reconciliation
  • Reporting and Performance Analysis
  • Computer Proficiency
  • Merchandise Quality Assurance
  • Merchandise Promotion and Display
  • Report Generation
  • Issue Resolution
  • Prospecting Skills
  • Customer Engagement and Support
  • Safety Protocols
  • Data Entry
  • Report Creation
  • Sales Expertise
  • Staff Training and Development
  • Analytical Thinking
  • Creativity and Originality
  • Employee Training
  • Shelving
  • Multitasking and Prioritizing
  • Service Oriented
  • Customer Credit Management
  • Business Development
  • Calendar and Scheduling Software
  • Basic Mathematics
  • Superior Work Ethic
  • Product Sales
  • Store Reset and Recovery
  • Adaptable to Changing Demands
  • Willingness to Learn
  • Positive and Upbeat
  • Retail Industry Experience
  • POS Terminal Operation
  • Critical Thinking

Timeline

Estate Sales Coordinator - Self-employeed
02.2023 - Current
Live in Caregiver - Robert Davis Trust
12.2019 - 02.2023
Personal Care Attendant - Bios Corporation
07.2019 - 01.2020
- GDH Consulting Help Desk for DSR INC
03.2019 - 07.2019
Babysitter -
11.2018 - 03.2019
Administrative Assistant, Cook - Tempe AZ, Protech Building Systems Inc
09.2014 - 11.2018
Live in Caregiver - Parkinson’s Disease Gilbert AZ
08.2013 - 09.2014
- Stay at Home
02.2013 - 08.2013
Assistant store manager - Joann Fabric and Crafts​​ OKC
09.2012 - 02.2013
Store Manager - Dollar General Corp​​. OK
04.2011 - 08.2012
Store Manager - Family Dollar Corporation ​​
10.2009 - 06.2010
Shift Manager/Marketing, •Customer - Red Apple Bowling Center ​​
10.2008 - 04.2011
Accounting Assistant/In-bound Customer Service Representative - Enhanced Communications Group ​​
11.2007 - 05.2009
- Minuteman Auction Company​​ Bartlesville Webmaster
04.2005 - 04.2008
- Daycare
03.2004 - 04.2005
Fuel Billing Representative - ConocoPhillips ​​, SAP
11.2001 - 03.2004
Brigham Young University - Idaho - Associate of Arts, English Composition

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