RENEE LEMIEUX
Sturgeon Bay,WI
Summary
Experienced with accurate data entry and maintenance. Utilizes data management software to ensure seamless data flow and organization. Knowledge of data confidentiality practices and strong organizational skills.
Professional data specialist with solid background in managing and inputting large volumes of information accurately and efficiently. Skilled in utilizing various data entry software and tools while maintaining high standards of precision. Known for strong team collaboration and adaptability, ensuring reliable support in dynamic environments. Focused on delivering results, with excellent organizational skills and attention to detail.
Overview
10
10
years of professional experience
Work History
Online Order Fulfillment/Online Data Entry Clerk
Door County Coffee and Tea
07.2019 - 04.2025
- Provided organizational leadership to maintain team compliance with established procedures.
- Leveraged customer service expertise to diagnose and resolve issues effectively.
- Compiled and generated comprehensive monthly reports detailing all customer service issues.
- Enhanced overall customer satisfaction by optimizing processes and managing warehouse logistics.
- Processed online orders with precision, ensuring accurate data entry and seamless e-commerce transactions.
- Entered e-commerce orders efficiently, maintaining data integrity and supporting inventory analysis.
- Facilitated effective team collaboration and communication to streamline order fulfillment processes.
- Utilized computer software efficiently to streamline shipping and production workflows, ensuring seamless operations.
- Maintained high levels of accuracy and speed in order fulfillment processes by leveraging organizational skills and dedication.
- Managed high-volume data entry tasks, ensuring timely completion without sacrificing quality.
- Established strong rapport with clients through clear communication, fostering positive working relationships that enhanced satisfaction levels.
- Collaborated with cross-functional teams to ensure accurate and up-to-date information across multiple databases.
- Enhanced data accuracy by diligently reviewing and correcting errors in the online database.
Customer Service Expert / Receptionist
Clippers Mate Salon
05.2015 - 07.2019
- Executed a range of office administration and clerical duties with efficiency.
- Managed the telephone switchboard, ensuring seamless handling of incoming calls.
- Oversaw incoming and outgoing mail while drafting a variety of office documents.
- Managed inventory efficiently to ensure seamless operations and availability of essential supplies.
- Scheduled appointments and meetings, optimizing time management for increased productivity.
- Utilized analytical skills to identify upselling opportunities, enhancing customer satisfaction and revenue.
- Demonstrated strong computer proficiency to efficiently manage customer inquiries and reception tasks.
- Excelled in multitasking, effectively handling customer service interactions while managing reception duties.
- Managed high-stress situations with professionalism, maintaining composure while providing exceptional service under pressure.
- Exceeded performance targets consistently through diligence, attention to detail, and strong problem-solving abilities.
- Managed approximately 40-60 incoming calls, emails and faxes per day from customers.
Education
Master's Degree - The Science of Psychology
University of Phoenix-Arizona
Phoenix, AZ05-2011
Bachelor's Degree - Human Service Management
University of Phoenix
Phoenix, AZ06-2009
Skills
- E-commerce transactions
- Inventory management
- Customer service
- Software utilization
- Time management
- Problem solving
- Effective communication
- Database management
- Proficiency in Microsoft office
- Administrative support experience
- Quality control measures
- Efficient data processing
- Research and verification
- Verifying data accuracy
- Remote work capabilities
- Data collection and reporting
- Visual data representation
- Data analysis capabilities
- Data entry software proficiency
- Administrative support
- Excel expertise
- Data verification
- Fast learner
- Multitasking
- Reliability
- Teamwork and collaboration
- Microsoft office expertise
- Spreadsheet management Accuracy and precision
Languages
English
Native or Bilingual
Software
Software Proficiency
Timeline
Online Order Fulfillment/Online Data Entry Clerk
Door County Coffee and Tea
07.2019 - 04.2025
Customer Service Expert / Receptionist
Clippers Mate Salon
05.2015 - 07.2019
Master's Degree - The Science of Psychology
University of Phoenix-Arizona
Bachelor's Degree - Human Service Management
University of Phoenix
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