Renee Letendre
West Brookfield ,MA
Summary
Highly skilled Loan Specialist with expertise in data accuracy and security. Hardworking professional with over 20 years of assisting clients, as well as a organized and dependable candidate successfully at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
14
14
years of professional experience
Work History
Lending Specialist
Fidelity Bank
01.2016 - 01.2019
- Enhanced loan application approval rates by conducting thorough credit analyses and evaluating borrower''s financial status.
- Streamlined the lending process for clients, guiding them through document preparation and submission requirements.
- Improved customer satisfaction by delivering personalized loan consultation services tailored to individual financial needs.
- Assisted colleagues in managing complex loan applications, expediting processing time and ensuring timely approvals.
- Developed strong relationships with clients, fostering trust and loyalty to maintain a high retention rate of satisfied customers.
- Collaborated with underwriting team to ensure adherence to lending guidelines while maintaining client confidentiality throughout the process.
- Educated clients on various lending products available, helping them make informed decisions that best suited their financial goals.
- Negotiated favorable loan terms for clients by leveraging strong understanding of market trends and competitor offerings.
Retail Lending Manager
Barre Savings Bank
04.2012 - 12.2015
- Increased loan portfolio growth by developing and implementing strategic lending initiatives.
- Enhanced customer satisfaction by providing tailored financial solutions for individual client needs.
- Streamlined the lending process, reducing turnaround time and improving efficiency in loan approvals.
- Mentored junior team members to enhance their knowledge of lending products and processes.
- Conducted regular audits of lending procedures to ensure adherence to established policies and regulations.
- Built a high-performing team of lending professionals through effective recruitment, training, and performance management strategies.
- Provided ongoing coaching and support to team members, cultivating an environment conducive to professional growth and development.
- Negotiated favorable terms with third-party vendors for outsourced services related to the lending process.
- Approved and underwrote consumer loans for lines of credit and home equity.
- Oversaw entire loan process to provide each client received exceptional service.
- Analyzed financial statements and tax returns to complete underwriting process.
- Conducted weekly one-on-one meetings with employees to provide performance evaluations, resolve issues and answer questions.
- Lead team charged with consumer lending compliance and risk evaluation.
Lending Specialist
Central One Federal Credit Union
01.2005 - 04.2012
- Enhanced loan application approval rates by conducting thorough credit analyses and evaluating borrower''s financial status.
- Streamlined the lending process for clients, guiding them through document preparation and submission requirements.
- Improved customer satisfaction by delivering personalized loan consultation services tailored to individual financial needs.
- Assisted colleagues in managing complex loan applications, expediting processing time and ensuring timely approvals.
- Collaborated with underwriting team to ensure adherence to lending guidelines while maintaining client confidentiality throughout the process.
- Participated in community events as a representative of the company, promoting brand awareness and fostering relationships with potential customers.
- Managed a diverse portfolio of consumer loans, including personal loans, auto loans, home equity lines of credit, and debt consolidation loans.
- Developed strong relationships with referral partners such as car dealerships, real estate agents, and insurance brokers to expand business opportunities.
Education
No Degree - Business
Mount Wachusett Community College
Gardner, MAHigh School Diploma -
Quabbin Regional High School
Barre, MA06.2000
Skills
- Loan Origination
- Credit analysis
- Documentation Review
- Loan Servicing
- Collateral Evaluation
- Debt Restructuring
- Creditworthiness Determination
- Attention to Detail
- Multitasking Abilities
- Reliability
- Effective Communication
- Organizational Skills
Timeline
Lending Specialist
Fidelity Bank
01.2016 - 01.2019
Retail Lending Manager
Barre Savings Bank
04.2012 - 12.2015
Lending Specialist
Central One Federal Credit Union
01.2005 - 04.2012
No Degree - Business
Mount Wachusett Community College
High School Diploma -
Quabbin Regional High School