Renee Letendre
West Brookfield ,MA
Summary
Highly skilled Loan Specialist with expertise in data accuracy and security. Hardworking professional with over 20 years of assisting clients, as well as a organized and dependable candidate successfully at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
14
14
years of professional experience
Work History
Lending Specialist
Fidelity Bank
75 Main Street Leominster MA 01453
01.2016 - 01.2019
- Enhanced loan application approval rates by conducting thorough credit analyses and evaluating borrower''s financial status.
- Streamlined the lending process for clients, guiding them through document preparation and submission requirements.
- Improved customer satisfaction by delivering personalized loan consultation services tailored to individual financial needs.
- Assisted colleagues in managing complex loan applications, expediting processing time and ensuring timely approvals.
- Developed strong relationships with clients, fostering trust and loyalty to maintain a high retention rate of satisfied customers.
- Collaborated with underwriting team to ensure adherence to lending guidelines while maintaining client confidentiality throughout the process.
- Educated clients on various lending products available, helping them make informed decisions that best suited their financial goals.
- Negotiated favorable loan terms for clients by leveraging strong understanding of market trends and competitor offerings.
Retail Lending Manager
Barre Savings Bank
56 Common Street, Barre MA 01005
04.2012 - 12.2015
- Increased loan portfolio growth by developing and implementing strategic lending initiatives.
- Enhanced customer satisfaction by providing tailored financial solutions for individual client needs.
- Streamlined the lending process, reducing turnaround time and improving efficiency in loan approvals.
- Mentored junior team members to enhance their knowledge of lending products and processes.
- Conducted regular audits of lending procedures to ensure adherence to established policies and regulations.
- Built a high-performing team of lending professionals through effective recruitment, training, and performance management strategies.
- Provided ongoing coaching and support to team members, cultivating an environment conducive to professional growth and development.
- Negotiated favorable terms with third-party vendors for outsourced services related to the lending process.
- Approved and underwrote consumer loans for lines of credit and home equity.
- Oversaw entire loan process to provide each client received exceptional service.
- Analyzed financial statements and tax returns to complete underwriting process.
- Conducted weekly one-on-one meetings with employees to provide performance evaluations, resolve issues and answer questions.
- Lead team charged with consumer lending compliance and risk evaluation.
Lending Specialist
Central One Federal Credit Union
714 Main Street, Shrewsbury MA 01545
01.2005 - 04.2012
- Enhanced loan application approval rates by conducting thorough credit analyses and evaluating borrower''s financial status.
- Streamlined the lending process for clients, guiding them through document preparation and submission requirements.
- Improved customer satisfaction by delivering personalized loan consultation services tailored to individual financial needs.
- Assisted colleagues in managing complex loan applications, expediting processing time and ensuring timely approvals.
- Collaborated with underwriting team to ensure adherence to lending guidelines while maintaining client confidentiality throughout the process.
- Participated in community events as a representative of the company, promoting brand awareness and fostering relationships with potential customers.
- Managed a diverse portfolio of consumer loans, including personal loans, auto loans, home equity lines of credit, and debt consolidation loans.
- Developed strong relationships with referral partners such as car dealerships, real estate agents, and insurance brokers to expand business opportunities.
Education
No Degree - Business
Mount Wachusett Community College
Gardner, MAHigh School Diploma -
Quabbin Regional High School
Barre, MA06.2000
Skills
- Loan Origination
- Credit analysis
- Documentation Review
- Loan Servicing
- Collateral Evaluation
- Debt Restructuring
- Creditworthiness Determination
- Attention to Detail
- Multitasking Abilities
- Reliability
- Effective Communication
- Organizational Skills
Timeline
Lending Specialist
Fidelity Bank
01.2016 - 01.2019
Retail Lending Manager
Barre Savings Bank
04.2012 - 12.2015
Lending Specialist
Central One Federal Credit Union
01.2005 - 04.2012
No Degree - Business
Mount Wachusett Community College
High School Diploma -
Quabbin Regional High School