Renee Liwosz
Summary
Working for my family business, Gateway Title Agency, I have planned, and taught workshops, created marketing campaigns and helped to create all of the marketing materials. I also purchase all of the office supplies, do payroll, accounting and disburse funds to clients. Doing so many different tasks throughout the last 27 years at Gateway Title has taught me so much about multi-tasking and the importance of helping clients feel comfortable in situations that are sometime stressful. Making them feel at ease. That ideology also carries over to my Real Estate Career by helping sellers or buyers with my exceptional marketing skills and property sales background. I feel that I am an excellent communicator skilled at relating with people at all levels and offering flexibility of working well on teams or individually.
Overview
26
26
years of professional experience
Work History
Realtor
Parish Real Estate Services
12.2018 - Current
- Increased property sales by effectively marketing listings and utilizing strong negotiation skills.
- Built lasting relationships with clients through excellent communication, personalized service, and dedication to their needs.
- Advised and informed prospective clients on current market activities and conditions.
- Compared recently sold area properties to determine competitive market prices.
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Negotiated, facilitated, and managed real estate transactions.
Marketing/Sales Coordinator/Office Manager
Gateway Title Agency
01.1998 - Current
- Streamlined sales processes for improved efficiency and customer satisfaction.
- Collaborated with marketing team to develop targeted promotional materials and campaigns.
- Provided exceptional customer service, addressing client inquiries and resolving issues promptly.
- Assisted in the development of annual sales budgets and forecasts, ensuring alignment with company objectives.
- Conducted market research to stay informed of industry trends, competitor activities, and emerging opportunities.
- Organized trade shows, conferences, and networking events to increase brand exposure and generate leads.
- Cultivated long-lasting relationships with existing clients by providing ongoing support throughout the post-sales process.
- Evaluated industry trends and competitor strategies to identify new opportunities for growth and expansion within the market.
- Kept detailed records of sales and customer information in CRM software, updating database regularly to maintain top-notch service.
- Improved productivity by increasing customer communication and responding to feedback.
- Compiled client profiles and entered information into operating system.
- Provided effective recommendations to increase customer satisfaction and marketing effectiveness to secure long-term accounts.
- Implemented updated CRM systems and social media marketing strategies to streamline sales processes and optimize communication.
- Managed customer accounts to secure customer satisfaction and repeat business.
- Generated weekly and monthly reports on sales performance to provide recommendations to meet sales goals.
- Developed and delivered engaging sales presentations to convey product benefits.
- Maintained clean, adequately stocked, and organized store by streamlining daily operations and introducing new procedures.
Secretary
St Joseph Catholic Church
07.2021 - 04.2022
- Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.
- Scheduled appointments and conducted follow-up calls to clients.
- Maintained office supplies inventory by checking stock and ordering new supplies.
- Maintained daily report documents, memos and invoices.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Entered data into system and updated customer contacts with information to keep records current.
- Created and updated records and files to maintain document compliance.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Handled daily scheduling tasks and provided administrative support for entire department.
- Offered technical support and troubleshot issues to enhance office productivity.
- Screened visitors and issued badges to maintain safety and security.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Promoted a positive image of the organization through clear communication both internally with colleagues and externally with clients.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Volunteered to help with special projects of varying degrees of complexity.
Education
No Degree - Real Estate License
Hondros
Independence, OH04.2010
High School Diploma -
Brecksville-Broadview Heights High School
Broadview Heights, OH06.1984
Skills
- Closing Support
- Pricing Negotiation
- Property Tours and Inspections
- Property Marketing
Timeline
Secretary
St Joseph Catholic Church
07.2021 - 04.2022
Realtor
Parish Real Estate Services
12.2018 - Current
Marketing/Sales Coordinator/Office Manager
Gateway Title Agency
01.1998 - Current
No Degree - Real Estate License
Hondros
High School Diploma -
Brecksville-Broadview Heights High School
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