Renee Lopez
Tularosa,NM
Summary
Highly experienced with over 10+years of customer service. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Excellent problem-solving abilities and assembling strong relationships with customers and team members
Overview
14
14
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
Wal-Mart Neighborhood Market
Alamogordo, NM
12.2015 - 10.2024
- Resolved customer complaints in a timely manner while maintaining professionalism at all times.
- Checked expiration dates on medications to ensure that only unexpired products were dispensed.
- Created new customer profiles and updated demographics, allergies and new medications in pharmacy computer systems.
- Processed POS transactions, including checks, cash, debit/ credit card purchases, and refunds.
- Consulted with the Insurance company's representative to complete claims processing, resolve concerns, and reconcile payments.
- Calculated dosage filled prescriptions and prepared prescription labels with absolute accuracy.
PSE Clerk & Services /Distribution Associate
Ruidoso Post Office
Ruidoso, NM
10.2023 - 03.2024
- Weighed parcels, calculating costs based on type, total weight and final destination.
- Processed money orders, certified letters, and other payment transactions.
- Organized mail into appropriate categories and sorted them according to post office regulations.
- Supported shipping and receiving needs by loading and unloading transportation vehicles and containers.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Pharmacy Technician
Lincoln County Medical Center
Ruidoso, NM
01.2011 - 01.2014
- Restock automated medication-dispensing equipment in each department, and fill orders for clinics.
- Prepared intravenous solutions, admixtures, and other solutions using aseptic techniques.
- Verified patient data and billing information to resolve erroneous bills due to system errors.
- Ordered medicines daily to replenish stock and increase inventory in anticipation of need and budget.
Education
High School Diploma -
Honda Valley Public School
HondoSkills
- Problem-solving skills
- Time management
- Communication
- Adaptability
- Attention to detail
- Organizational skills
- Multitasking
- Customer service skills
- Collaboration
- HIPAA compliance
Certification
- Certified Pharmacy Technician (CPhT)-PTCB 11/2006
- New Mexicio Pharmacy Technician Immunization Training 3/2021
Timeline
PSE Clerk & Services /Distribution Associate
Ruidoso Post Office
10.2023 - 03.2024
Pharmacy Technician
Wal-Mart Neighborhood Market
12.2015 - 10.2024
Pharmacy Technician
Lincoln County Medical Center
01.2011 - 01.2014
High School Diploma -
Honda Valley Public School
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