Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Renee Louden

Killeen

Summary

Dedicated Correctional Officer with extensive experience at the Texas Department of Criminal Justice, skilled in emergency response and conflict resolution. Proven ability to maintain safety and security through effective inmate supervision and crisis intervention. Recognized for implementing de-escalation techniques that significantly reduced incidents within the facility.

Overview

38
38
years of professional experience

Work History

Correctional Officer

Texas Department Of Criminal Justice
01.2012 - 12.2024
  • Monitored inmate behavior to ensure safety and security within facility.
  • Conducted routine inspections of living areas and facilities for compliance with regulations.
  • Assisted in conflict resolution among inmates to maintain order and discipline.
  • Documented incidents and wrote reports to maintain accurate records of daily activities.
  • Collaborated with staff during emergency situations to ensure swift response and resolution.

Food Service Manager

US Army
05.1990 - 06.1993
  • Analyze customer feedback to enhance service delivery and address concerns promptly.
  • Lead cross-functional teams to streamline processes, increasing overall productivity within the food service department.
  • Upheld company policies consistently across all areas of operation while remaining flexible enough to address unique situations as they arose within the workplace setting.
  • Maintained compliance with company policies and procedures for food safety, sanitation, and quality.
  • Cultivated an inclusive atmosphere that fostered collaboration between diverse team members within the kitchen space.
  • Ensured high standards of cleanliness and sanitation with regular inspections and staff training.
  • Improved customer satisfaction by implementing new menu options and streamlining food preparation processes.
  • Increased overall efficiency by optimizing staff schedules to meet fluctuating business demands.
  • Enhanced employee productivity through the development of comprehensive training programs and performance evaluations.

Food Service Manager

US Army
06.1987 - 05.1990
  • Oversee daily food service operations, ensuring compliance with health and safety regulations.
  • Train and mentor staff to improve service quality and operational efficiency.
  • Develop and implement menu planning strategies based on seasonal availability and customer preferences.
  • Manage inventory control processes, reducing waste through effective stock management techniques.
  • Collaborate with suppliers to negotiate contracts, improving cost-effectiveness of food procurement.
  • Implement training programs that focus on food preparation standards and customer service excellence.
  • Trained and supervised new staff to enhance customer service skills and comply with food safety standards.
  • Tracked food production levels, meal counts, and supply costs.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.
  • Controlled labor hours and inventory costs through hands-on management and proactive changes.
  • Addressed and resolved customer service issues to establish trust and increase satisfaction.
  • Reviewed and approved employee schedules and timesheets.
  • Promoted a positive work environment by fostering open communication among team members and resolving conflicts effectively.
  • Enhanced safety protocols for both employees and guests by adhering to strict food handling guidelines, ensuring proper storage of ingredients, and maintaining up-to-date certifications on equipment usage.
  • Oversaw training of more than Number team members.

Education

High School Diploma -

Wyandanch Memorial High School
Wyandanch, NY
06.1977

Skills

  • First aid training
  • Emergency response
  • Inmate supervision
  • De-escalation techniques
  • Conflict resolution skills
  • Correctional facility procedures
  • Policy enforcement
  • Restraint techniques
  • Inmate monitoring
  • Safety and security enforcement
  • Self-defense tactics
  • Surveillance
  • Observation
  • Contraband seizure
  • Safety
  • Security procedures
  • Trained in defensive tactics
  • Relationship building and management
  • Weapons training
  • Prisoner transport
  • CCTV monitoring
  • Observation techniques
  • Crisis intervention training
  • Central and pod control
  • Booking procedures
  • Firearm operations trained
  • Gang awareness
  • Suicide prevention
  • Emergency management
  • Mentorship
  • Cultural sensitivity
  • Inmate behavior modification tactics
  • Time management
  • Task prioritization
  • Inmate transport

Accomplishments

  • Promoted to Level II Corrections Officer after Number years of employment.
  • Routinely supervised more than Number detainee inmates.
  • Supervised team of Number staff members.
  • Achieved Result by completing Task with accuracy and efficiency.

Timeline

Correctional Officer

Texas Department Of Criminal Justice
01.2012 - 12.2024

Food Service Manager

US Army
05.1990 - 06.1993

Food Service Manager

US Army
06.1987 - 05.1990

High School Diploma -

Wyandanch Memorial High School

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