Renee Lynch
Las Vegas
Summary
Proven track record in enhancing customer satisfaction. Excelling in fast-paced environments, leveraging attention to detail and adaptability to exceed service expectations.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance with dedication and enthusiasm.
Overview
29
29
years of professional experience
Work History
Digital Personal Shopper
Walmart
04.2024 - Current
- Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Tracked substitutions and informed customers of changes.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Worked productively with customers to meet order requirements and service expectations.
General Merchandiser
Standard Restaurant Supply
04.2022 - 10.2022
- Maintained superior customer service levels by prioritizing customers' needs over merchandising assignments.
- Developed plan-o-grams and layouts that maximized sales.
- Stocked shelves to match planogram images and instructions.
- Interacted with guests in friendly and knowledgeable way.
- Pushed and stocked product in multiple departments and consistently met time targets.
Lead Food Server/ Shift Manager
Dennys Corp.
07.1996 - 03.2021
- Served food and beverages promptly with focused attention to customer needs.
- Stayed up-to-date on menu changes to help customers make food choices.
- Cultivated warm relationships with customers.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Enhanced customer satisfaction, through maintaining a clean and welcoming dining experience.
Education
High School Diploma -
El Rancho High School
Pico Rivera, CASoftware Skills
Professional Institute of Technology
Las Vegas, NV06-2019
Skills
- Attention to detail
- Verifying order accuracy
- Merchandise selection
- Online order processing
- Product knowledge
- Point of sale (POS) system operations
- Strong interpersonal skills
- Efficient service
- Food safety
- Adaptability and flexibility
- Customer service and satisfaction
Timeline
Digital Personal Shopper
Walmart
04.2024 - Current
General Merchandiser
Standard Restaurant Supply
04.2022 - 10.2022
Lead Food Server/ Shift Manager
Dennys Corp.
07.1996 - 03.2021
High School Diploma -
El Rancho High School
Software Skills
Professional Institute of Technology
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