Summary
Overview
Work History
Education
Skills
Volunteer Work
Timeline
Generic

Renee Mannino

Holbrook,NY

Summary

Professional with background in healthcare management, bringing valuable experience in streamlining operations and boosting clinic performance. Known for fostering collaborative team environment and driving quality improvements. Dependable and adaptable, excelling in dynamic settings with focus on patient care and staff development.

Overview

15
15
years of professional experience

Work History

Practice Manager

Little Angels Center
05.2023 - Current
  • Maintained strict confidentiality of sensitive information pertaining to company finances, personnel matters, and strategic planning.
  • Addressed patient concerns promptly and professionally, demonstrating empathy and excellent problem-solving skills.
  • Managed daily practice operations to optimize appointment scheduling, patient records management and billing functions.
  • Ordered all office supplies and kept check on inventory levels.
  • Facilitated communication between staff members, fostering a collaborative work environment that improved overall team performance.
  • Developed strong relationships with patients, ensuring a high level of care and satisfaction throughout their experience.
  • Managed office budget, reducing unnecessary expenses and allocating funds for necessary improvements.
  • Assessed processes and procedures, complying with OSHA, and HIPAA regulations.
  • Improved practice revenue through effective financial management and strategic cost reductions.
  • Created and implemented organizational policies and procedures.
  • Oversaw facility maintenance projects, ensuring a safe and comfortable environment for both patients and staff members.
  • Led team of administrative staff, fostering collaborative work environment to enhance productivity.

Administrative Assistant

Little Angels Center
10.2021 - 05.2023
  • Offered guidance and support to families of children with disabilities or developmental challenges
  • Gathered, organized and analyzed data on patient insurance
  • Determined problem areas and resolved issues related to billing and profitability
  • Updated spreadsheets and databases to track, analyze and report on performance and billing data
  • Maintained daily reports and advised executive leaders in decision-making processes.
  • Identified and recommended changes to existing processes to improve accuracy, efficiency and quality service.

Business Development Executive

Guaranteed Returns
05.2016 - 10.2021
  • Hunter role where I identified high potential customers and established new accounts
  • Collaborated with field teams to create, increase and close pipeline
  • Negotiated prices, terms of sales and service agreements
  • Evaluated current service needs and product satisfaction levels with established customers in order to upsell
  • Created price quotes, established credit terms and other bid specifications
  • Developed and implement value-added strategies for reverse distribution to increase profitability

Sales Representative

Galaxy Distributors
10.2010 - 05.2016
  • Managed and directed sales with field consultants for corporate and franchise stores nationwide, and internal sales staff
  • Introduced new products, attained and expanded new and existing business
  • Educated sales staff on current product and selling trends
  • Consulted with key decision makers, routinely followed up with clients, and provided ongoing customer support

Education

High School Diploma -

Franklin Delano Roosevelt
Brooklyn, NY
06.1990

Skills

  • Prospect targeting
  • Cold calling
  • Strong medical product knowledge & experience
  • Effective on-time closer
  • Product and service sales
  • Experienced negotiator
  • Schedule management
  • Staff management
  • Practice management
  • Workflow management
  • Records management
  • Policy and procedure development
  • HIPAA and OSHA regulations
  • Critical thinking

Volunteer Work

Volunteer emergency medical technician (EMT). Direct on-scene operations, provide medical care and coordinate with multiple first-responder agencies. Provide ongoing training and process improvement.

Timeline

Practice Manager

Little Angels Center
05.2023 - Current

Administrative Assistant

Little Angels Center
10.2021 - 05.2023

Business Development Executive

Guaranteed Returns
05.2016 - 10.2021

Sales Representative

Galaxy Distributors
10.2010 - 05.2016

High School Diploma -

Franklin Delano Roosevelt

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