Renee Markowitz
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
20
20
years of professional experience
Work History
Inside Sales Coordinator
Chameleon Like Inc.
10.2010 - Current
- Followed up with customers by phone and email to resolve issues quickly and answer questions.
- Resolved questions and concerns regarding products, pricing and availability.
- Engaged clients through effective communication and interpersonal skills, which helped to develop lasting relationships.
- Increased customer satisfaction by promptly addressing inquiries and providing accurate product information.
- Prioritized daily workflows, inbound calls, quotes and sales-related inquiries.
- Researched customer issues and implemented solutions that proved to be efficient and effective.
- Participated in ongoing training programs to enhance industry knowledge and stay current on market trends.
- Managed friendly and professional customer interactions.
- Attended meeting and sales events to learn latest developments and brainstorm new sales strategies.
- Trained and coached sales team members on best practices for customer service and sales techniques.
Financial Counselor
Kalispell Regional Medical Center
09.2004 - 05.2009
- Increased patient confidence in the billing process by providing clear explanations of insurance benefits and coverage limitations.
- Negotiated payment plans with patients, maintaining a high rate of successful payments.
- Enhanced patient satisfaction by effectively explaining financial options and answering billing inquiries.
- Developed strong relationships with insurance providers, facilitating prompt resolution of claim issues and disputes.
- Provided compassionate assistance to financially challenged patients, identifying potential sources of funding or discounts when applicable.
- Offered simple, clear explanations to help clients and families understand hospital policies and procedures.
- Engaged with patients to provide critical information.
Education
High School Diploma -
Pioneer High School
San Jose, CANo Degree - Business
De Anza College
Cupertino, CASkills
- Customer Relationship Building
- Telephone and email etiquette
- Effective Time Management
- Goal-oriented mindset
- Organizational effectiveness
- Client Relationships
- Sales Support
- Attention to Detail
- Cheerful and energetic
- Exceptional customer service
- Relationship Building
- Goals and performance
- Email and Phone Etiquette
Timeline
Inside Sales Coordinator
Chameleon Like Inc.
10.2010 - Current
Financial Counselor
Kalispell Regional Medical Center
09.2004 - 05.2009
High School Diploma -
Pioneer High School
No Degree - Business
De Anza College
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