Welcoming Customer Service Cashier adept at greeting customers, counting money, collecting payments and handling customer complaints. Committed to ensuring each customer receives outstanding service by providing friendly and helpful support. Areas of expertise include cash handling and problem solving. Results-focused Clerk who thrives in fast-paced, deadline-driven environments. Committed to accuracy and efficiency as achieved through hard work and attention to detail. Known for excellence in problem-solving. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Hi, I’m
Renee Martinez
Houston,TX
Summary
Overview
9
years of professional experience
Work History
Michaels Arts and CraftsHouston, Texas
Events Coordinator
02.2024 - Current
Job overview
- Coordinated schedules and timelines for events.
- Adapted quickly when faced with unexpected challenges or changes in plans, maintaining composure while finding effective solutions.
- Collaborated with cross-functional teams to ensure seamless event execution and positive outcomes.
- Performed event coordination for larger parties and gatherings.
Dillards Department StoreHouston, TX
Sales Associate
2023.Jul - 2023.Dec (5 education.months_Label)
Job overview
- Handled escalated calls calmly, finding resolutions that satisfied both the company and the customer''s needs.
- Managed high call volume while maintaining a courteous and professional demeanor.
- Self-motivated, with a strong sense of personal responsibility.
Dicks Sporting GoodsHouston, TX
Customer Service Specialist Cashier
10.2020 - 07.2023
Job overview
- Resolved customer complaints and maintained clean and tidy checkout area.
- Counted money in drawers at beginning and end of each shift.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Worked effectively in fast-paced environments.
- Self-motivated, with a strong sense of personal responsibility.
KrogerHouston, TX
Drug General Merchandising Clerk
07.2019 - 03.2020
Job overview
- Kept work areas neat, clean and free from debris.
- Stocked shelves, racks, and cases with new or transferred merchandise.
- Executed regular inventory counts and supply audits to monitor shrinkage and generate insights into purchasing decisions.
- Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
SUBWAY®RestaurantsHouston, TX
Sandwich Artist
11.2018 - 06.2019
Job overview
- Greeted guests, promoted specials and took orders.
- Assisted customers in choosing menu items by providing food complementing information.
- Organized freezers, refrigerators and storage rooms by receiving, recording and moving food and beverage supplies and products.
- Trained team members to prepare sandwiches and other items according to instructions.
- Kept kitchen, counter and dining areas cleaned and sanitized.
Dollar TreeHouston, TX
Cashier
11.2017 - 02.2018
Job overview
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
Smoothies & Sandwiches 249Houston, TX
Cashier
04.2017 - 08.2017
Job overview
- Collected and authorized payments of guests.
- Kept workstation and equipment clean, organized, sanitized and sufficiently stocked.
- Packaged and stored food products following proper handling and preservation methods.
- Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
Popeye's® Louisiana KitchenHouston, TX
Cashier
10.2016 - 02.2017
Job overview
- Kept workstation and equipment clean, organized, sanitized and sufficiently stocked.
- Sanitized work surfaces between food preparation, avoiding cross-contamination and maintaining food safety guidelines.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Organized and re-stocked various stations and self-service items.
Popeye's® Louisiana KitchenHouston, TX
Cashier
04.2015 - 07.2015
Job overview
- Measured, mixed and cooked ingredients following directions and nutritional restrictions.
- Prepared food orders to support waitstaff and other team members.
- Learned other teammates' work tasks to train as backup.
- Sanitized work surfaces between food preparation, avoiding cross-contamination and maintaining food safety guidelines.
Education
McArthur High SchoolHouston, TX
High School Diploma
06.2018
University Overview
Skills
- Customer Complaint Resolution
- Educational Feedback
- Advising and Coaching
- Shelving Items
- Telephone Reception
- Refund Handling
- Retail Merchandising
- Customer Inquiries
- Cash Register Systems
- Till Counting
- High-Volume Environments
- Cashier Oversight
Timeline
Events Coordinator
Michaels Arts and Crafts
02.2024 - Current
Sales Associate
Dillards Department Store
2023.Jul - 2023.Dec (5 education.months_Label)
Customer Service Specialist Cashier
Dicks Sporting Goods
10.2020 - 07.2023
Drug General Merchandising Clerk
Kroger
07.2019 - 03.2020
Sandwich Artist
SUBWAY®Restaurants
11.2018 - 06.2019
Cashier
Dollar Tree
11.2017 - 02.2018
Cashier
Smoothies & Sandwiches 249
04.2017 - 08.2017
Cashier
Popeye's® Louisiana Kitchen
10.2016 - 02.2017
Cashier
Popeye's® Louisiana Kitchen
04.2015 - 07.2015
McArthur High School
High School Diploma
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