Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

RENEE MARTINEZ

Orlando,Florida

Summary

Experienced professional with a track record of enhancing customer experiences through service-oriented behaviors and providing customized solutions to build loyalty. Skilled in financial operations and accounts management, focusing on processing invoices, reconciling statements, and managing vendor relationships for accuracy and compliance. Reliable team collaborator who adapts to changing needs and consistently achieves results in fast-paced environments.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Accounts Payable Specialist

EthosEnergy
01.2021 - 05.2025
  • Ensured timely payments for all invoices, maintaining strong relationships with vendors and suppliers.
  • Reduced invoice processing time with accurate data entry and timely vendor communication.
  • Reached out to vendors and customers to verify information and follow up on client issues.
  • Facilitated dispute resolution between company departments and vendors regarding payment issues or discrepancies in invoicing.
  • Updated vendor information regularly, ensuring accurate contact details and banking information for prompt payments.
  • Collaborated with procurement team to resolve discrepancies between purchase orders and invoices received.
  • Matched purchase orders with invoices and recorded necessary information.

Accounting Clerk

HARTFORD SOUTH, LLC
06.2016 - 04.2020
  • Review invoices received by mail, email and fax against purchase orders and confirm that products are coded to the correct category and job and that pricing is accurate.
  • Routine contact with vendors and suppliers regarding invoices, payments, follow up
  • Process ODP - Owner Direct Purchase orders and invoices and submit to GC - General Contractor once ready for payment and follow up on payment of invoices.
  • Process standard invoices for payment according to the payment schedule; Fridays for weekly Subcontractors, 15th, 25h and End of Month for other suppliers and monthly bills.
  • Maintain insurance certificates and confirm validity
  • Prepare and follow up on tax filings
  • Process and follow up on UPS, USPS, and FedEx shipments and
  • Handle travel arrangements for staff and hired crews
  • Process inventory sheets and update records.
  • Applied proper codes to invoices, files and receipts

Accounting Clerk

BRAISHFIELD ASSOCIATES
09.2012 - 11.2015
  • Receive and record checks, and vouchers •Code documents according to company procedures.
  • Check figures, postings, and documents for correct entry and prepare bank deposits.
  • Perform general office duties such as filing, answering telephones, and handling routine correspondence with the insured and their agents •Operate computers programmed with accounting software to record, store, and analyze information.

Customer Service

AON HEWITT ASSOCIATES
10.2009 - 09.2012
  • Resolve customer issues
  • Review insurance policy terms to determine whether a particular loss is covered by insurance.
  • Refer unresolved customer grievances to designated departments for further investigation.
  • Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments.
  • Check to ensure that appropriate changes were made to resolve customers' problems.
  • Complete contract forms, prepare change of address records, or issue service discontinuance orders, using computers.
  • Enroll individuals to participate in programs and notify them of their acceptance.
  • Maintain required calls per day and fulfilled Quality Control Standards
  • Promoted to OFS - On Floor Supervisor based on meeting Quality Control Standards

Customer Service Representative

CSI STAFFING - AVIS BUDGET
06.2008 - 06.2009
  • Arrange for debt repayment or establish repayment schedules, based on customers' financial situations.
  • Advise customers of necessary actions and strategies for debt repayment.
  • Persuade customers to pay amounts due on credit accounts, damage claims, or non payable checks •Confer with customers by telephone or in person to determine reasons for overdue payments and to review the terms of sales, service, or credit contracts.
  • Locate and monitor overdue accounts, using computers and a variety of automated systems.
  • Answer customer questions regarding problems with their accounts.
  • Record information about financial status of customers and status of collection efforts.
  • Contact insurance companies to check on the status of claims payments and write appeal letters for denial on claims.

National Accounts Rebate Coordinator

TOUSA HOMES
03.2005 - 05.2008
  • Classify, record, and summarize numerical and financial data to compile and keep financial records, using journals and ledgers or computers.
  • Code documents according to company procedures.
  • Reconcile or note and report discrepancies found in records.
  • Match order forms with invoices, and record the necessary information.
  • Meet specific monthly and quarterly deadlines for reporting detailed product usage for each vendor specific to each home type and location
  • Perform general office duties such as filing, answering telephones, and handling routine correspondence.

Education

High School Diploma -

Ravena Coeymans Selkirk
1985

Skills

  • Typing at 65 wpm
  • Tested for 10 key at 95% accuracy
  • Active Notary Commission
  • Proficient with Microsoft Word, Excel, PowerPoint, and Adobe
  • Administrative support
  • General office duties
  • Travel arrangements
  • Customer and client relations
  • File and database management
  • Scheduling
  • Multi-line Telephone Systems
  • Mail handling
  • Data inputting
  • Vendor relations
  • Invoice processing
  • Account reconciliation
  • Statement reconciliation

Certification

Registered Notary Public

Timeline

Accounts Payable Specialist

EthosEnergy
01.2021 - 05.2025

Accounting Clerk

HARTFORD SOUTH, LLC
06.2016 - 04.2020

Accounting Clerk

BRAISHFIELD ASSOCIATES
09.2012 - 11.2015

Customer Service

AON HEWITT ASSOCIATES
10.2009 - 09.2012

Customer Service Representative

CSI STAFFING - AVIS BUDGET
06.2008 - 06.2009

National Accounts Rebate Coordinator

TOUSA HOMES
03.2005 - 05.2008

High School Diploma -

Ravena Coeymans Selkirk

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