Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Renee Martinez Fernandez

Davenport,USA

Summary

Dependable and effective in managing operations. Successful in encouraging team members to work efficiently and meet production targets. Well-organized, self-motivated and knowledgeable about successful strategies for managing fast-paced work. Fast learning in any position to provide the best service to the community.

Overview

24
24
years of professional experience

Work History

Certified Pharmacy Technician

AdventHealth
03.2019 - 02.2025
  • Compounded and dispensed medications following strict safety protocols and regulatory guidelines.
  • Collaborated with pharmacists to verify prescription accuracy and resolve discrepancies effectively.
  • Maintained inventory levels, ensuring timely restocking of pharmaceutical supplies and medications.
  • Trained new pharmacy technicians on operational procedures and customer service best practices.
  • Implemented process improvements that enhanced workflow efficiency and reduced medication errors.
  • Managed patient information in electronic health record systems while safeguarding confidentiality standards.
  • Assisted in the preparation of IV medications, adhering to sterile compounding techniques and safety regulations.
  • Provided exceptional customer service by addressing patient inquiries and resolving issues promptly.

Patient Financial Services Representative

Memorial Regional Hospital System
01.2010 - 11.2013
  • Managed patient account inquiries, ensuring accurate resolution of financial concerns.
  • Coordinated insurance verification processes to streamline patient billing and collections.
  • Trained junior representatives on system navigation and customer service best practices.
  • Analyzed payment trends to identify discrepancies and improve collection strategies.
  • Developed training materials to enhance team knowledge on billing regulations and procedures.
  • Implemented process improvements that reduced claim denial rates and increased revenue recovery.
  • Led initiatives to enhance patient experience during financial consultations, fostering trust and transparency.
  • Collaborated with clinical teams to ensure seamless integration of financial services in patient care pathways.

Senior Pharmacy Technician

Walgreens
03.2001 - 10.2022
  • Supervised daily pharmacy operations, ensuring compliance with regulations and safety standards.
  • Mentored junior technicians, enhancing team performance through training and knowledge sharing.
  • Streamlined medication dispensing processes, improving efficiency and accuracy in prescription fulfillment.
  • Coordinated inventory management, optimizing stock levels and reducing waste through effective forecasting.
  • Collaborated with healthcare professionals to resolve medication-related issues, enhancing patient care outcomes.
  • Implemented quality assurance protocols, maintaining high standards in medication preparation and distribution.
  • Led initiatives for continuous improvement, identifying opportunities to enhance workflow and service delivery.

Education

Associate of Arts - Computer And Information Systems

Polk State College
Winter Haven, FL
05-2026

High School Diploma -

SOUTH BROWARD HIGH SCHOOL
Hollywood, FL
06-2000

Skills

  • Data entry
  • Attention to detail
  • Problem-solving skills
  • Customer service
  • Insurance billing
  • HIPAA regulations
  • Medication dispensing
  • Team collaboration
  • Filling prescriptions

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Certified Pharmacy Technician

AdventHealth
03.2019 - 02.2025

Patient Financial Services Representative

Memorial Regional Hospital System
01.2010 - 11.2013

Senior Pharmacy Technician

Walgreens
03.2001 - 10.2022

Associate of Arts - Computer And Information Systems

Polk State College

High School Diploma -

SOUTH BROWARD HIGH SCHOOL

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