Renee McCartney
East Dubuque,IL
Summary
Dynamic professional with background emphasizing in graphic design, technical illustrating, and technical writing. Recognized for exceptional planning and problem-solving skills, along with a proven ability to adapt to changing environments. Expertise in managing tight deadlines without compromising quality, combined with a strong commitment to customer service and relationship building. Skilled in resolving complex issues and customer loyalty through effective communication and collaboration.
Overview
33
33
years of professional experience
Work History
Team Lead
GGS Incorporated, John Deere, Dubuque Works
10.2023 - 08.2025
- Assisted in the hiring and onboarding of 14 new employees over the course of five months. Trained new employees and worked as a liaison to receive their credentials and software accesses. I served as the Operator Manual Lead; authoring and reviewing colleagues’ work as well. My first and main focus as Operator’s Manual Lead role was to research and author the cover pages, Manual ID information, trademarks and the Safety Sections.
Lead Technical Illustrator
GGS Incorporated, John Deere, Dubuque Works
04.2019 - 10.2023
- Duties include creating, editing and drawing art for Product Support, Technical Publications Department. Collaborate with GGS Team leads from Construction & Forestry as well as Ag & Turf for the purpose of creating clear, precise art while committing to follow John Deere standards. Performed yearly reviews and evaluated salary increases for employees.
Technical Illustrator
Almon Inc., John Deere, Dubuque Works
08.2011 - 04.2019
- Duties include creating, editing and drawing art for Product Support Departments. Use 3D modeling to explode art for use in Parts Catalogs. Collaborate with Team leads on ways to improve policies and specifications of art location, saving, and filing. Created decals and labels from scratch that were not found in the system for the OM Department. Additional duties include Pictoral Indexing, Grayscale and Color component locations, Autocad, DTC’s, and Pocket Schematics.
Illustration Department, Team Lead
Volt DTS, John Deere, Dubuque Works
12.2010 - 08.2011
- Duties include creating, editing and drawing art for Product Support Departments. Use 3D modeling to explode art for use in Parts Catalogs. Performed yearly reviews and evaluated salary increases for employees.
Service Parts Planner
TM Inc. (Hodge) John Deere, Dubuque Works
10.2009 - 12.2010
- Duties include expediting service parts for John Deere, Dubuque and Davenport, in addition to working daily reports, flash and correspondence with suppliers on a daily basis. Other tasks include assisting John Deere Service Parts Buyers with issues pertaining to desk-specific parts and orders.
Lead Graphic Designer, Press Operator, Mailroom Assistant
Crescent Electric Supply Company, East Dubuque, IL
09.1992 - 03.2009
- Lead duties include mentoring two graphic designers, scheduling, allocating, overseeing and following up on team projects. Create one page flyers, multiple page booklets, invitations, monthly advertised specials, oversize posters, business cards, and more for all branch locations. Maintain interaction and communication with branch location managers on projects as well as interaction and communication with East Dubuque General Office Managers as well many projects for the Crescent Executive Team.
Education
Highland Community College
Freeport, IL01.1993
High School - undefined
Wahlert High School
Dubuque, Iowa01.1990
Skills
- Microsoft Office
- Adobe Creative Suite
- TIR/Arbortext
- Capital Harness
- John Deere Publisher
- John Deere Mainframe
- Teamcenter
- Virtual Garage
- Beacon
- Sharepoint
Timeline
Team Lead
GGS Incorporated, John Deere, Dubuque Works
10.2023 - 08.2025
Lead Technical Illustrator
GGS Incorporated, John Deere, Dubuque Works
04.2019 - 10.2023
Technical Illustrator
Almon Inc., John Deere, Dubuque Works
08.2011 - 04.2019
Illustration Department, Team Lead
Volt DTS, John Deere, Dubuque Works
12.2010 - 08.2011
Service Parts Planner
TM Inc. (Hodge) John Deere, Dubuque Works
10.2009 - 12.2010
Lead Graphic Designer, Press Operator, Mailroom Assistant
Crescent Electric Supply Company, East Dubuque, IL
09.1992 - 03.2009
High School - undefined
Wahlert High School
Highland Community College
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