Renee McGrath
Molino,FL
Summary
Dedicated Host Home Provider and House Coordinator with Lutheran Social Services of MN, adept in behavioral support and safety awareness. Excelled in enhancing client quality of life and streamlining operations, achieving a significant improvement in resident satisfaction. Skilled in CPR/AED and conflict resolution, my professional journey is marked by compassion, efficiency, and a commitment to excellence.
Overview
12
12
years of professional experience
Work History
Host Home Provider
Lutheran Social Services of MN
10.2020 - 10.2024
- Managed household budgets and expenses for clients'' homes while maintaining financial responsibility.
- Advocated on behalf of clients during meetings with service providers securing additional resources and supports.
- Implemented positive behavior management techniques effectively reducing instances of challenging behaviors among clients.
- Conducted assessments of potential host homes evaluating suitability based on safety and accessibility requirements.
- Assisted clients with daily living tasks, promoting their independence and overall wellbeing.
- Collaborated with healthcare professionals to ensure clients received appropriate medical care and support services.
- Implemented evidence-based practices leading to better quality of life indicators among the host home population.
- Administered medication as prescribed by physicians, ensuring proper dosage and adherence to schedules.
- Organized recreational activities tailored to individual interests leading to improved mental health outcomes for clients.
- Offered emotional support to clients during challenging times or when facing personal obstacles.
- Developed personalized care plans for each client to address their unique needs and goals.
- Improved client communication skills through consistent modeling and reinforcement strategies.
- Enhanced client experience by providing a safe, supportive, and welcoming living environment.
- Facilitated strong relationships between clients and their natural support networks contributing to long-term stability.
- Delivered comprehensive training on emergency procedures for all household members resulting in increased preparedness in crisis situations.
- Coordinated with interdisciplinary teams including therapists, case workers and family members to provide seamless care.
- Provided transportation for clients to appointments, social events, and community activities, fostering social engagement and inclusion.
- Maintained accurate records of client progress, ensuring timely updates for families and case managers.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Assisted with daily living activities, running errands, and household chores.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
- Monitored clients' overall health and well-being and noted significant changes.
- Provided compassionate and patient-focused care to cultivate well-being.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
- Transported clients to and from medical appointments with safety and efficiency.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Guided patients to restroom to support bladder and bowel relief requirements.
- Recorded status and duties completed in logbooks for management.
- Completed regular check-ins and progress report for each client.
- Entrusted to handle confidential and sensitive situations in professional matter.
- Maintained strong connections within caregiver community to gain continuous knowledge.
- Handled incoming mail, bills and invoices and completed appropriate actions.
- Maintained entire family's schedule and organized events.
- Provided staff coaching, mentoring, and consultation to enhance performance and professional development.
- Identified needs and coordinated plans for travel and out-of-town functions.
House Coordinator
Lutheran Social Services of MN
01.2013 - 10.2020
- Improved resident satisfaction by implementing personalized care plans for each individual.
- Evaluated employee performance regularly, offering constructive feedback and opportunities for professional growth.
- Advocated on behalf of the residents by attending community meetings or partnering with local organizations to secure additional resources.
- Managed budgets and financial records to maintain fiscal responsibility within the household.
- Monitored resident well-being daily, reporting any changes in physical or mental health to appropriate professionals immediately.
- Streamlined house operations for increased efficiency through effective scheduling and resource allocation.
- Assisted in developing personalized goals for each resident based on their abilities or limitations.
- Created a welcoming atmosphere within the home by maintaining cleanliness standards in common areas.
- Maintained a safe and comfortable living environment by enforcing house rules and addressing any maintenance issues promptly.
- Implemented conflict resolution strategies to address interpersonal issues among residents effectively.
- Enhanced communication among team members with regular staff meetings and clear documentation of resident needs.
- Trained new staff members on house procedures, policies, and best practices for providing quality care to residents.
- Collaborated with healthcare professionals to ensure residents received appropriate medical care and support services.
- Complied with all regulatory requirements related to housing, safety, and care provisions in the house coordinator role.
- Developed strong relationships with local service providers, ensuring timely access to essential resources for residents in need.
- Partnered with family members or guardians of residents to provide updates about their loved one''s progress.
- Reduced emergency situations by conducting routine safety inspections and risk assessments throughout the property.
- Maintained detailed records of resident information including personal histories, dietary preferences, allergies, medication schedules.
- Fostered a sense of community among residents through the organization of social events and activities.
- Coordinated transportation arrangements for residents'' medical appointments, social engagements, or other necessary outings.
- Conducted regular room inspections to verify compliance with housekeeping standards.
- Trained and mentored all new personnel to maximize quality of service and performance.
- Communicated repair needs to maintenance staff.
- Placed orders for housekeeping supplies and guest toiletries.
- Increased employee performance through effective supervision and training.
- Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
- Completed schedules, shift reports, and other business documentation.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Evaluated employee performance and developed improvement plans.
- Managed laundry sorting, washing, drying, and ironing.
- Trained and mentored new staff on cleaning and safety protocols.
- Implemented daily, weekly and monthly cleaning routines for staff to follow.
- Scheduled and prioritized tasks to staff, overseeing work completion.
- Monitored staff performance and provided feedback to drive productivity.
- Monitored priorities and liaised between maintenance team and management, delegating tasks to complete on time.
- Maintained required records of work hours, budgets and payrolls.
- Evaluated employee performance and recommended promotions, transfers and dismissals.
- Developed and maintained comprehensive inventory system to track equipment and supplies.
- Established and enforced safety protocols and guidelines for staff.
- Prepared and submitted reports to demonstrate staff productivity and areas of improvement.
- Recommended or arranged for painting, repair work, renovations and replacement of furnishings and equipment.
- Completed financial tasks by estimating costs and preparing and managing budgets.
- Developed and implemented staff recognition programs to motivate and reward employees.
Education
High School Diploma -
John F Kennedy
Bloomington, MN11-1995
Skills
- Safety awareness
- Behavioral support
- Community involvement
- Personal care assistance
- Hygiene assistance
- Problem-solving abilities
- Multitasking
- Multitasking Abilities
- Reliability
- Certified in CPR/AED
- Patient confidentiality
- Personal Hygiene Assistance
- Housekeeping
- Emotional Support
- Feeding Assistance
- Team building
- Housekeeping Duties
- Medical Terminology
- CPR/AED
- First Aid Training
- Conflict Resolution
- Professionalism
- Childcare experience
- Crisis Intervention
- Patient Advocacy
- Medical chart documentation
- Record-keeping
- Mobility Assistance
- Time management abilities
- Adaptability
- Care plan implementation
- Errands
- Cultural Sensitivity
- Health Education
- Problem-solving aptitude
- Medical appointment scheduling
- Meeting planning
- Travel administration
- Non-verbal communication
- Mental health understanding
- Administer medication
- Toileting assistance
- Review cases
- Cooking and meal preparation
- Communication Skills
- Shopping and errands
- Client assessment
- Exercise plan implementation
- Coordination skills
- Personal hygiene
- Exceptional patient care
- Disability care
- Proper phone etiquette
- Cook healthy meals
- Administrative support specialist
- Comfort care
- Health and dignity assurance
- Companionship
- Nutritional guidance
Timeline
Host Home Provider
Lutheran Social Services of MN
10.2020 - 10.2024
House Coordinator
Lutheran Social Services of MN
01.2013 - 10.2020
High School Diploma -
John F Kennedy
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