Renee McKee

• Manage front desk operations, ensuring a welcoming environment for clients, and visitors.
• Enter the legal time for attorneys.
• Handle phone, IT, and office equipment issues.
• Schedule rooms for appointments, and maintain an accurate calendar.
• Process incoming calls, directing inquiries to the appropriate legal departments efficiently.
• Take client intake procedures, gathering necessary documentation and information promptly.
• Greet incoming visitors and customers professionally, and provide friendly, knowledgeable assistance.
• Confirm appointments, communicated with clients, and updated client records.
• Answer phone promptly and directed incoming calls to correct offices.
• Keep reception area clean and neat to give visitors positive first impression.
• Resolve customer problems and complaints.
• Handle sensitive information with discretion while maintaining strict confidentiality standards.
• Assist with planning office events and meetings for smooth execution.

Self-motivated, with a strong sense of personal responsibility.

• Daily billing.
• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.
• Excellent communication skills, both verbal and written.
• Order and expedite parts.
• Weekly Inventory
• Resolved discrepancies between invoices and purchase orders in a timely manner, maintaining strong cimmunication within the department.
• Accepted and processed supply requests from staff, and placed orders per procedures.
• Searched for hard-to-find items and found high-quality, reliable vendors.
• Improved customer satisfaction with prompt and clear communication regarding their billing inquiries.
• Used data entry skills to accurately document and input statements.

• Provided exceptional customer service by addressing inquiries and resolving issues promptly.
• Assisted in maintaining inventory levels through accurate stock management practices.
• Demonstrated product knowledge to effectively recommend parts and accessories to customers.
• Collaborated with team members to ensure efficient store operations and optimal merchandising displays.

• Completed rush deliveries on tight timetables to satisfy customer needs.
• Delivered packages efficiently, ensuring timely arrival and customer satisfaction.
• Loaded and unloaded cargo securely, adhering to safety protocols.
• Supported warehouse operations when needed, contributing to a well-rounded understanding of company logistics processes.
• Answered common customer questions, accepted payments and completed paperwork at delivery and pickup locations.