Renee Meyer
Madison Heights,MI
Summary
Dedicated and personable professional with over 7 years of customer service experience and completion of MCC's Certified Nursing Assistant (CNA) program. Skilled in providing compassionate patient care, monitoring vital signs, assisting with daily living activities, and maintaining patient comfort and dignity. Known for exceptional interpersonal and communication skills, fostering trust with patients, colleagues, and families. A quick learner with strong adaptability and attention to detail, thriving in fast-paced, high-pressure environments. Technologically proficient and committed to delivering high-quality care and continuous professional development.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Nanny/Babysitter
Child Care
Washington, MI
06.2018 - Current
- Provide child care for several families for families
- Job includes, pick up/ drop off, homework help, cooking/ feed, play & activities, and upmost responsibility
Associate
Fedex office
Madison Heights, MI
07.2023 - 06.2024
- Company Overview: FedEx Office provides copying, digital printing, professional finishing, signs, computer rental, corporate print solutions, packing services, shipping services from FedEx Express and FedEx Ground, and Hold at FedEx Location
- Producing big and small print projects from banners to basic prints on our wide selection of products
- Up sell promotions & urge customers to return or refer to a sister store
- Routine office maintenance
- Shipping & and handling paperwork for international & air bills
- Giving self service help & technology advice
- Producing big banners & posters
- FedEx Office provides copying, digital printing, professional finishing, signs, computer rental, corporate print solutions, packing services, shipping services from FedEx Express and FedEx Ground, and Hold at FedEx Location
Team Member
Target
Madison Heights, MI
07.2022 - 02.2023
- Stocking Shelves: Unloading merchandise from delivery trucks and placing items on shelves in an organized and visually appealing manner
- Inventory Management: Keeping track of stock levels, ensuring that products are adequately stocked and displayed according to company standards
- Product Rotation: Ensuring that older stock is placed in front of newer stock to minimize waste and ensure freshness, especially for perishable items
- Customer Assistance: Assisting customers by answering questions about product locations and providing information about merchandise
- Maintaining Store Cleanliness: Keeping the sales floor, stockroom, and backroom clean and organized to promote a positive shopping experience
- Pricing and Labeling: Ensuring that items are correctly priced and labeled, updating signage as needed
- Team Collaboration: Working closely with team members to achieve daily goals and maintain efficient store operations
- Safety Compliance: Adhering to safety protocols and procedures to ensure a safe working environment for both employees and customers
- Handling Returns: Processing returned merchandise and restocking items as necessary
- Assisting with Promotions: Setting up promotional displays and ensuring that sale items are prominently featured
Server
Outback Steakhouse
Roseville, MI
08.2019 - 11.2020
- Preparing the dining area by placing napkins, service plates, and cutlery on tables
- Adhering to sanitation standards to keep their guests safe
- Helping guests chose food and beverages offered by the restaurant
- Staying updated on the current menu and advising guests accordingly
- Welcoming guests into the dining area and helping them to their tables
- Receiving customer orders and transferring them to kitchen staff
- Identifying customer's unique dietary needs and other special orders
Barista
The Hotspot
Sterling Heights, MI
05.2018 - 11.2020
- Providing excellent wait service to ensure satisfaction
- Following health & food safety
- Taking customer orders and delivering food and beverages
- Making menu recommendations, answering questions and sharing additional information with restaurant patrons
Sandwich Artist
Subway
Washington, MI
05.2016 - 06.2017
- Ensure customer satisfaction during checkouts
- Excellent outgoing personality
- Staying hygienic
- Run register
- Strong believer in good customer service
- Knowledgeable about food safety standards
- Natural leadership abilities
- Good with math for cash counting
- Completes all documentation
- Good complaint resolution skills
- Reports to management
- Reduces food waste through tracking average daily sales of food drinks and cookies
Waitress
Big Boy Restaurant
Rochester, MI
01.2016 - 04.2017
- Check with customers to ensure that they are enjoying their meals and take action to correct any problems
- Follow health & safety codes
- Prepare side dishes (soups, salads)
- Collect payments from customers
- Write patrons' food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff
- Take orders from patrons for food or beverages
- Check patrons' identification to ensure that they meet minimum age requirements for consumption of alcoholic beverages
- Serve food or beverages to patrons, and prepare or serve specialty dishes at tables as required
- Present menus to patrons and answer questions about menu items, making recommendations upon request
- Clean tables or counters after patrons have finished dining
Education
CNA -
Macomb Community College
12.2024
1 year - Business
Macomb Community College
04.2021
High school diploma -
Romeo High School
Romeo, MI05.2019
Skills
- Server
- Relationship management
- Phone etiquette
- Communication skills
- Conflict management
- Organizational skills
- POS
- Typing
- Sales
- Microsoft Office
- Content creation
- Barista experience
- Guest services
- Time management
- Computer skills
- Pet Sitting
- Customer Service
- Buffer
- Order fulfillment
- Leadership
- Analysis skills
- Product demos
- Office experience
- Marketing
- Cash handling
- Inventory control
- Food Safety
- Social media management
- Hospitality
- Teaching
- Customer support
- Cashiering
- Cash register
- Salesforce
- Driving
- Childcare
- Computer literacy
- Customer relationship management
- Serving
- Retail math
- Basic math
- Fast learner
- Strategic planning
- Front desk
- Pricing
- Negotiation
- Pet Care
- Upselling
- Retail sales
- Host
- Compassionate communication
- Problem-solving
- Critical thinking
- Lifting and transferring
- Basic life support
- Health monitoring
- Vital signs monitoring
- Attention to detail
- Multitasking and organization
- Compassion and empathy
- HIPAA compliance
Certification
- CNA
- CPR Certification
- Driver's License, 06/01/23 to 06/01/27
Timeline
Associate
Fedex office
07.2023 - 06.2024
Team Member
Target
07.2022 - 02.2023
Server
Outback Steakhouse
08.2019 - 11.2020
Nanny/Babysitter
Child Care
06.2018 - Current
Barista
The Hotspot
05.2018 - 11.2020
Sandwich Artist
Subway
05.2016 - 06.2017
Waitress
Big Boy Restaurant
01.2016 - 04.2017
CNA -
Macomb Community College
1 year - Business
Macomb Community College
High school diploma -
Romeo High School