Renee Miller
Certified Senior Pharmacy Technician
SUMTER,South Carolina
Summary
Friendly Senior Certified Pharmacy Technician with comprehensive knowledge of medication contraindication and dispensing protocols. Personable and energetic with friendly approach to customer service. Maintains accuracy and focus in filling prescriptions and updating customer records. Superb customer service and active listening skills. Effective and creative problem solver with ability to work independently or as a contributing team member.
Overview
25
25
years of professional experience
Work History
Senior Certified Pharmacy Technician
Walgreens
Sumter, SC
08.2018 - Current
- Managed inventories, rotated stock, removed expired or damaged drug products and resolved discrepancies in drug counts.
- Efficiently processed cash register transactions for new and refilled prescription orders.
- Created new customer profiles and updated demographics, allergies and new medications in pharmacy computer systems.
- Adhered to regulatory guidelines for workplace safety and customer confidentiality.
- Organized medications for dispensing.
- Received and verified daily incoming drug inventories, reported discrepancies and logged items into inventory system.
- Transmitted claims to insurance companies for payment and reconciled EOBs.
- Compiled customer demographic, allergy and medical history background.
- Participated in prescription pharmaceutical and over-the-counter product inventory audits.
- Received, reviewed, dispensed and labeled over 100 prescriptions daily.
- Maintained current notes and paperwork related to patient drug therapy.
- Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
- Worked with insurance companies to process claims, resolve problems and obtain payments.
- Established and updated patient profiles, medications and insurance details.
- Consulted with customers via telephone or in-person to assist with navigating pharmacy systems and completing requests.
- Maintained clean and organized pharmacy shelving and work areas.
Certified Pharmacy Technician
Rite Aid
Sumter, SC
03.2012 - 08.2018
- Maintained strict patient confidentiality to adhere to HIPAA regulations and avoid data compromises.
- Maintained clean and organized pharmacy shelving and work areas.
- Verified patients' identities at pickup to prevent sale of wrong medications.
- Managed inventories, rotated stock, removed expired or damaged drug products and resolved discrepancies in drug counts.
- Efficiently processed cash register transactions for new and refilled prescription orders.
- Created new customer profiles and updated demographics, allergies and new medications in pharmacy computer systems.
- Completed and filed patient paperwork, updating records in system with insurance carrier changes and allergy information.
- Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
- Adhered to regulatory guidelines for workplace safety and customer confidentiality.
- Worked with insurance companies to process claims, resolve problems and obtain payments.
- Established and updated patient profiles, medications and insurance details.
- Supervised inventory levels to maintain adequate supply of medications and medical supplies.
- Consulted with customers via telephone or in-person to assist with navigating pharmacy systems and completing requests.
- Received and verified daily incoming drug inventories, reported discrepancies and logged items into inventory system.
- Transmitted claims to insurance companies for payment and reconciled EOBs.
- Prepared pricing and instruction labels for placement on prescriptions.
- Compiled customer demographic, allergy and medical history background.
- Received, reviewed, dispensed and labeled over 200 prescriptions daily.
- Participated in prescription pharmaceutical and over-the-counter product inventory audits.
- Verified and filled over 200 prescriptions per day in busy independent retail pharmacy setting.
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
Pharmacy / Medical Technician
The Home Doctors
Lakewood, WA
09.2007 - 02.2008
- Processed prescription refills as they were called in by doctors who visited Retirement, and Rest Homes.
- Entered patient data and worked closely with the doctors to help them fill out the paperwork in order to enroll them for services.
- Used sophisticated software to bill clients and insurance companies.
- Entered and processed patients' prescriptions into internal system.
- Set up and modified patient profiles to include current medications and insurance details.
Food Service Worker
USAG Mannheim
Mannheim, Germany
08.2005 - 04.2007
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Frequently lifted objects up to 60 pounds, unloading supply trucks, loading and unloading dishwasher, carrying garbage cans etc.
- Enforced and obeyed safety guidelines and precautions resulting in no accidents while working in dangerous environments.
Certified Pharmacy Technician
Comanche County Memorial Hospital
Lawton, OK
02.2001 - 07.2004
- Utilized highly sophisticated equipment such as refilling automated dispensing machines, operating unit dose equipment, multi-ingredient IV admixing, and automated compounding equipment operations.
- Computer operation and data entry, filing, restocking medications delivery of medications to nursing units.
- Counted, measured and compounded medications following standard procedures.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Coordinated verification and filling of more than 175 daily prescriptions in high-volume hospital pharmacy environment.
Pharmacy Technician
Longs Drug Store
Upper Lake, CA
05.1998 - 11.2001
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
- Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Coordinated verification and filling of more than 150 daily prescriptions in high-volume retail pharmacy environment.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality
Education
Associate of Science - Nursing Practice
Central Carolina Technical College
Sumter, SC05.2011
High School Diploma -
Upper Lake High School
Upper Lake, CA06.1985
Skills
- Insurance billing
- Problem-solving skills
- Point of sale systems proficiency
- Knowledge of generic drugs
- State and National Certified
- Quality assurance and control
- Drug inventory control
- Insurance Verification
- Workflow Optimization
- Proper labeling procedures
- Filling prescriptions precisely
- Verifying orders
Certification
- CPhT - State Certified Pharmacy Technician (South Carolina)
- CPhT - Nationally Certified Pharmacy Tchnician
Timeline
Senior Certified Pharmacy Technician
Walgreens
08.2018 - Current
Certified Pharmacy Technician
Rite Aid
03.2012 - 08.2018
Pharmacy / Medical Technician
The Home Doctors
09.2007 - 02.2008
Food Service Worker
USAG Mannheim
08.2005 - 04.2007
Certified Pharmacy Technician
Comanche County Memorial Hospital
02.2001 - 07.2004
Pharmacy Technician
Longs Drug Store
05.1998 - 11.2001
Associate of Science - Nursing Practice
Central Carolina Technical College
High School Diploma -
Upper Lake High School
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