Renee Mitchell
Citrus Heights,United States
Summary
Proven server with a track record of enhancing customer satisfaction through exceptional service and hospitality expertise, notably at Cracker Barrell. Skilled in POS operation and maintaining cleanliness standards, I excel in guest engagement and team collaboration, significantly improving dining experiences.
Motivated Job Title with engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences.
Dependable Job Title successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Overview
12
12
years of professional experience
Work History
Server
Cracker Barrell
07.2018 - 11.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Server
Lumberjacks Restaurant
07.2012 - 07.2018
Multi
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Education
High School
Del Campo High School
Carmichael, CA06.1998
Skills
- Exceptional customer service
- Guest engagement
- Hospitality service expertise
- Cleanliness standards
- Service prioritization
- Team collaboration
- Supply restocking
- Food safety practices
- Point of sale operation
- Dining area maintenance
Timeline
Server
Cracker Barrell
07.2018 - 11.2024
Server
Lumberjacks Restaurant
07.2012 - 07.2018
High School
Del Campo High School
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