Renee Morales
Milwaukee,WI
Summary
Dedicated Personal Support Worker with a proven track record at Independence First, skilled in client health monitoring and personalized care planning. Scheduling supervisor experience in providing accurate staff to any facility. as a resident care services provider, im very passionate in providing any services needed.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Personal Support Worker/In-Home Supportive Services Provider
Independence First
Milwaukee, WI
12.2012 - Current
- Monitored client health and reported changes to healthcare professionals.
- Developed personalized care plans to meet individual client needs.
- Collaborated with interdisciplinary teams to ensure integrated support services.
- Assisted clients with daily living activities, promoting independence and comfort.
- Conducted light housekeeping duties to maintain a clean and comfortable living space for patients.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
Resident Care Aide
Villa St Francis
Milwaukee, WI
02.2023 - 04.2023
- Assisted residents with daily living activities to ensure comfort and safety.
- Monitored vital signs and reported changes to nursing staff for timely interventions.
- Provided emotional support and companionship to enhance resident well-being.
- Maintained cleanliness and organization in resident living areas to promote hygiene standards.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
- Participated in ongoing staff training sessions to stay up-to-date on best practices in resident care provision within the industry standards.
Scheduling Manager
Villa St Francis
Milwaukee, WI
04.2023 - 2025
- Coordinated daily staff schedules to optimize coverage and enhance operational efficiency.
- Assisted in managing appointment bookings, ensuring timely responses to resident needs.
- Developed and maintained scheduling templates for improved workflow consistency.
- Collaborated with department heads to address scheduling conflicts effectively.
- Monitored attendance records to identify patterns and improve staffing strategies.
- Demonstrated adaptability in responding to shifting priorities and changing business needs while maintaining focus on achieving scheduling objectives.
Education
GED -
MATC
Milwaukee, WISkills
- Client health monitoring
- Personalized care planning
- Interdisciplinary collaboration
- Daily living assistance
- Appointment scheduling
- Staff coordination
- Attendance tracking
- Training participation
- Patient care
- Compassionate care
Certification
- PCW - Personal Care Worker- New Health Services 2007
- CBRF, Standard of Excellance LLC - 2018
- SHCW, New Health Services- 2007
Timeline
Scheduling Manager
Villa St Francis
04.2023 - 2025
Resident Care Aide
Villa St Francis
02.2023 - 04.2023
Personal Support Worker/In-Home Supportive Services Provider
Independence First
12.2012 - Current
GED -
MATC