Renee Muppala
Las Vegas,NV
Summary
Honest Cashier skilled at managing money, merchandising stock and assisting customers with locating desired items. Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic. Consistently accurate in drawer reconciliation.
Effectively meet front-end needs with skilled merchandising, customer support and register management. Proficient in processing purchases and returns with high accuracy and diligent attention to details. Sales expert promotes products and works to boost store profits.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
10
10
years of professional experience
Work History
Cashier
Terribles herst
Las Vegas
03.2024 - Current
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Ensured compliance with all safety regulations within the store environment.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.Clean and report any slot machines to JETT that need manatince or if the customer won a jackpot.
Cashier
G/l. Liquors
Salinas, California
02.2018 - 07.2021
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Ensured compliance with all safety regulations within the store environment.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Conducted price checks for special orders or discounts as requested by customers.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Issued receipts, refunds, credits or change due to customers.
- Answered customer inquiries regarding store policies and procedures.
- Greeted customers and answered any questions they had about the store's products and services.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Balanced daily transactions on a computerized point-of-sale system.
- Performed other duties as assigned by management.
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Accepted cash and credit card payments, issued receipts and provided change.
- Processed sales transactions to prevent long customer wait times.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Processed credit card, cash, and check payments, ensuring all transactions were accurate.
- Scanned merchandise using point-of-sale system for accurate purchase totals.
- Answered customer questions and provided store information.
- Helped customers find specific products, answered questions, and offered product advice.
- Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
- Counted and balanced cashier drawers.
- Greeted customers promptly and responded to questions.
- Maintained current knowledge of store promotions to highlight sales to customers.
- Checked personal identifications during alcohol and tobacco sales.
- Scanned items and checked pricing on cash register for accuracy.
- Answered customers' questions and provided information on store procedures or policies.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
- Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
Casino Porter
GOLDEN NUGGET CASINO
Laughlin, Nevada
10.2014 - 01.2015
- Maintained cleanliness of casino area by sweeping, mopping floors, wiping down surfaces, emptying trash cans.
- Replenished promotional materials at designated locations .cleaning pool Areas as assigned. CLEANING restrooms as assinged.
- Checked restrooms regularly for cleanliness and stocked necessary supplies when needed.
- Greeted guests and provided exceptional customer service.
- Replenished promotional materials at designated locations throughout the casino.
- Responded promptly to all maintenance requests from customers or staff members.
- Reported suspicious behavior or activity observed while on patrol immediately to management.
- Provided directions or information about local attractions upon request.
- Demonstrated excellent customer service skills while interacting with guests and staff members.
- Kept building areas organized, clean and neat.
- Cleaned common areas following established schedules and prescribed methods.
- Responded to spills, bathroom malfunctions and potential hazards to reduce injuries.
- Cleaned various work areas by mopping, vacuuming and polishing mirrors.
- Followed company uniform, performance and security policies with every job.
Education
High School Diploma -
Bushcer High SCOOL
Santa Clara, CA06-1981
Skills
- Returns processing
- Payment Processing
- Drawer balancing
- Cash Handling
- Customer Service
- Payment Collection
- Cash Register Operation
- ID Verification
- Customer Assistance
- POS Systems
- Customer service excellence
- Merchandise Restocking
- Credit and cash transactions
- Ordering and stocking
- Liquor regulations and compliance
- Liquor Law Compliance
- Money Handling
- Retail Merchandising
- Customer Relations
- Scanner operations
Timeline
Cashier
Terribles herst
03.2024 - Current
Cashier
G/l. Liquors
02.2018 - 07.2021
Casino Porter
GOLDEN NUGGET CASINO
10.2014 - 01.2015
High School Diploma -
Bushcer High SCOOL