Underground storage tank system operator authorization
Overview
30
30
years of professional experience
1
1
Certification
Work History
Store Manager
Valero/Circle K
04.2019 - Current
Responsible for full operation of the store
Developed and executed marketing campaigns to increase brand awareness and attract new customers
Managed a team of XX employees, providing training, coaching, and performance evaluations to ensure high levels of productivity and customer satisfaction
Optimized inventory control processes to minimize stockouts while reducing excess inventory by XX%
Analyzed sales data and market trends to identify opportunities for product assortment optimization
Collaborated with vendors to negotiate favorable pricing terms and maintain strong supplier relationships
Implemented cost-saving measures that resulted in an XX% reduction in operational expenses
Ensured compliance with company policies, procedures, and safety regulations at all times
Led regular team meetings to communicate goals, provide updates on performance metrics, and foster a positive work environment
Developed employee schedules based on business needs while effectively managing labor costs within budget constraints
Implemented customer service initiatives that improved overall satisfaction ratings by XX%
Utilized POS systems to track sales data, monitor inventory levels, analyze trends, and generate reports for informed decision-making
Created comprehensive training programs for new hires as well as ongoing development plans for existing staff members
Conducted regular store audits to assess visual merchandising standards and make necessary adjustments for optimal presentation
Implemented incentive programs that motivated employees to exceed sales targets resulting in an XX% increase in monthly revenue
Established strong relationships with local community organizations through sponsorships or partnerships which increased brand visibility
Identified areas of improvement within the store layout resulting in a XX% increase in average transaction value
Collaborated with regional managers on strategic planning initiatives such as new product launches or promotional events
Implemented effective loss prevention measures resulting in a XX% reduction in inventory shrinkage
Developed and maintained strong relationships with key customers, addressing their needs and ensuring high levels of satisfaction
Managed store budgets, tracking expenses, and implementing cost-saving measures to maximize profitability
Led the implementation of new technology systems such as mobile payment options or self-checkout kiosks to enhance the customer experience
Conducted regular performance evaluations for staff members, providing constructive feedback and identifying areas for improvement
Coordinated with corporate headquarters on product assortment decisions based on local market demands
Implemented effective strategies to drive sales growth and achieve revenue targets on a consistent basis
Oversaw all aspects of store operations, including sales, customer service, inventory management, and staff supervision
Coordinated with corporate headquarters on product assortment decisions based on local market demands
Implemented employee recognition programs that boosted morale and increased employee retention by XX%
Collaborated with cross-functional teams to execute successful store promotions and events
Maintained a clean, organized, and visually appealing store environment that exceeded customer expectations
Utilized data analytics tools to identify trends in customer behavior and adjust marketing strategies accordingly
Increased overall sales revenue by XX% through targeted promotional campaigns and upselling techniques
Developed staffing schedules that optimized labor costs while ensuring adequate coverage during peak hours
Spearheaded the implementation of a new POS system which improved transaction processing time by XX%
Negotiated favorable lease terms for store locations resulting in significant cost savings over multiple years
Mentored team members to develop their skills and advance within the company resulting in an XX% increase in internal promotions
Manager in Training
Champlain Maplefields
05.2018 - 04.2019
Aid in all aspects of the company from pay roll and paperwork to coffee and cash register
Completed comprehensive training program in all aspects of management, including operations, sales, customer service, and team leadership
Assisted store managers in overseeing daily operations, ensuring adherence to company policies and procedures
Managed inventory levels to optimize product availability while minimizing waste and reducing costs by XX%
Trained new employees on company standards, processes, and best practices to ensure consistent quality of service
Collaborated with cross-functional teams to develop and implement strategies for improving operational efficiency
Led a team of XX associates in achieving sales targets through effective coaching and performance management
Implemented customer satisfaction initiatives resulting in an increase in positive feedback ratings by XX%
Analyzed sales data to identify trends and opportunities for revenue growth; implemented targeted marketing campaigns that resulted in a XX% increase in sales
Developed strong relationships with customers through exceptional service delivery, leading to increased customer loyalty and repeat business
Maintained accurate records of financial transactions including cash handling, deposits, refunds, discounts, etc
Implemented cost-saving measures such as negotiating vendor contracts or sourcing alternative suppliers without compromising quality or service levels
Coordinated special events such as promotions or product launches; ensured smooth execution from planning stage to post-event evaluation
Conducted regular performance evaluations for team members; identified areas for improvement and provided constructive feedback for professional development
Assisted with the development of employee schedules based on projected business needs while optimizing labor costs
Head Night Cook
CHAMPLAIN PETERBILT
09.2017 - 06.2018
Cooking to order some order of product preparation of next days supply organization and distribution of task to night staff members
Created and executed innovative menus, incorporating seasonal ingredients and culinary trends
Managed a team of XX kitchen staff members, providing training, guidance, and performance evaluations
Ensured consistent quality of food preparation by implementing standardized recipes and cooking techniques
Maintained inventory levels and controlled costs through effective ordering and stock management
Collaborated with suppliers to source high-quality ingredients while optimizing costs
Implemented strict sanitation standards to ensure compliance with health regulations
Developed and maintained positive relationships with customers, addressing their dietary preferences and special requests
Led menu planning meetings to discuss new dishes, specials, or modifications based on customer feedback
Oversaw the organization of kitchen operations to maximize efficiency during peak hours
Coordinated catering events for large parties or corporate functions, ensuring timely delivery of meals
Trained kitchen staff on proper food handling procedures to maintain safety standards at all times
Implemented cost-saving measures such as portion control strategies without compromising quality or customer satisfaction
Conducted regular inspections of equipment to identify maintenance needs or potential hazards
Collaborated with front-of-house staff to ensure smooth communication between the kitchen and dining area
Participated in industry conferences or workshops to stay updated on emerging culinary trends
Developed creative solutions for accommodating dietary restrictions or allergies while maintaining flavor profiles
Managed food waste reduction initiatives by implementing efficient production processes
Mentored junior chefs in recipe development, plating techniques, and overall culinary skills improvement
Spearheaded the creation of a new menu section dedicated to vegan/vegetarian options resulting in a XX% increase in sales within six months
After school coordinator
Grand isle supervisor union
11.2014 - 05.2015
After school coordinator plan activities and group lessons
Cook/Cashier/Customer Service
Island Delights
04.2007 - 09.2013
Cooking icecream cashiers solely ran the snack bar
Teaching Assistant
Highgate Elementary School
08.1995 - 04.1999
Small group special education and one on one support