Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Timeline
Generic

Renee Murray

Alburgh,VT

Summary

Underground storage tank system operator authorization

Overview

30
30
years of professional experience
1
1
Certification

Work History

Store Manager

Valero/Circle K
04.2019 - Current
  • Responsible for full operation of the store
  • Developed and executed marketing campaigns to increase brand awareness and attract new customers
  • Managed a team of XX employees, providing training, coaching, and performance evaluations to ensure high levels of productivity and customer satisfaction
  • Optimized inventory control processes to minimize stockouts while reducing excess inventory by XX%
  • Analyzed sales data and market trends to identify opportunities for product assortment optimization
  • Collaborated with vendors to negotiate favorable pricing terms and maintain strong supplier relationships
  • Implemented cost-saving measures that resulted in an XX% reduction in operational expenses
  • Ensured compliance with company policies, procedures, and safety regulations at all times
  • Led regular team meetings to communicate goals, provide updates on performance metrics, and foster a positive work environment
  • Developed employee schedules based on business needs while effectively managing labor costs within budget constraints
  • Implemented customer service initiatives that improved overall satisfaction ratings by XX%
  • Utilized POS systems to track sales data, monitor inventory levels, analyze trends, and generate reports for informed decision-making
  • Created comprehensive training programs for new hires as well as ongoing development plans for existing staff members
  • Conducted regular store audits to assess visual merchandising standards and make necessary adjustments for optimal presentation
  • Implemented incentive programs that motivated employees to exceed sales targets resulting in an XX% increase in monthly revenue
  • Established strong relationships with local community organizations through sponsorships or partnerships which increased brand visibility
  • Identified areas of improvement within the store layout resulting in a XX% increase in average transaction value
  • Collaborated with regional managers on strategic planning initiatives such as new product launches or promotional events
  • Implemented effective loss prevention measures resulting in a XX% reduction in inventory shrinkage
  • Developed and maintained strong relationships with key customers, addressing their needs and ensuring high levels of satisfaction
  • Managed store budgets, tracking expenses, and implementing cost-saving measures to maximize profitability
  • Led the implementation of new technology systems such as mobile payment options or self-checkout kiosks to enhance the customer experience
  • Conducted regular performance evaluations for staff members, providing constructive feedback and identifying areas for improvement
  • Coordinated with corporate headquarters on product assortment decisions based on local market demands
  • Implemented effective strategies to drive sales growth and achieve revenue targets on a consistent basis
  • Oversaw all aspects of store operations, including sales, customer service, inventory management, and staff supervision
  • Coordinated with corporate headquarters on product assortment decisions based on local market demands
  • Implemented employee recognition programs that boosted morale and increased employee retention by XX%
  • Collaborated with cross-functional teams to execute successful store promotions and events
  • Maintained a clean, organized, and visually appealing store environment that exceeded customer expectations
  • Utilized data analytics tools to identify trends in customer behavior and adjust marketing strategies accordingly
  • Increased overall sales revenue by XX% through targeted promotional campaigns and upselling techniques
  • Developed staffing schedules that optimized labor costs while ensuring adequate coverage during peak hours
  • Spearheaded the implementation of a new POS system which improved transaction processing time by XX%
  • Negotiated favorable lease terms for store locations resulting in significant cost savings over multiple years
  • Mentored team members to develop their skills and advance within the company resulting in an XX% increase in internal promotions

Manager in Training

Champlain Maplefields
05.2018 - 04.2019
  • Aid in all aspects of the company from pay roll and paperwork to coffee and cash register
  • Completed comprehensive training program in all aspects of management, including operations, sales, customer service, and team leadership
  • Assisted store managers in overseeing daily operations, ensuring adherence to company policies and procedures
  • Managed inventory levels to optimize product availability while minimizing waste and reducing costs by XX%
  • Trained new employees on company standards, processes, and best practices to ensure consistent quality of service
  • Collaborated with cross-functional teams to develop and implement strategies for improving operational efficiency
  • Led a team of XX associates in achieving sales targets through effective coaching and performance management
  • Implemented customer satisfaction initiatives resulting in an increase in positive feedback ratings by XX%
  • Analyzed sales data to identify trends and opportunities for revenue growth; implemented targeted marketing campaigns that resulted in a XX% increase in sales
  • Developed strong relationships with customers through exceptional service delivery, leading to increased customer loyalty and repeat business
  • Maintained accurate records of financial transactions including cash handling, deposits, refunds, discounts, etc
  • Implemented cost-saving measures such as negotiating vendor contracts or sourcing alternative suppliers without compromising quality or service levels
  • Coordinated special events such as promotions or product launches; ensured smooth execution from planning stage to post-event evaluation
  • Conducted regular performance evaluations for team members; identified areas for improvement and provided constructive feedback for professional development
  • Assisted with the development of employee schedules based on projected business needs while optimizing labor costs

Head Night Cook

CHAMPLAIN PETERBILT
09.2017 - 06.2018
  • Cooking to order some order of product preparation of next days supply organization and distribution of task to night staff members
  • Created and executed innovative menus, incorporating seasonal ingredients and culinary trends
  • Managed a team of XX kitchen staff members, providing training, guidance, and performance evaluations
  • Ensured consistent quality of food preparation by implementing standardized recipes and cooking techniques
  • Maintained inventory levels and controlled costs through effective ordering and stock management
  • Collaborated with suppliers to source high-quality ingredients while optimizing costs
  • Implemented strict sanitation standards to ensure compliance with health regulations
  • Developed and maintained positive relationships with customers, addressing their dietary preferences and special requests
  • Led menu planning meetings to discuss new dishes, specials, or modifications based on customer feedback
  • Oversaw the organization of kitchen operations to maximize efficiency during peak hours
  • Coordinated catering events for large parties or corporate functions, ensuring timely delivery of meals
  • Trained kitchen staff on proper food handling procedures to maintain safety standards at all times
  • Implemented cost-saving measures such as portion control strategies without compromising quality or customer satisfaction
  • Conducted regular inspections of equipment to identify maintenance needs or potential hazards
  • Collaborated with front-of-house staff to ensure smooth communication between the kitchen and dining area
  • Participated in industry conferences or workshops to stay updated on emerging culinary trends
  • Developed creative solutions for accommodating dietary restrictions or allergies while maintaining flavor profiles
  • Managed food waste reduction initiatives by implementing efficient production processes
  • Mentored junior chefs in recipe development, plating techniques, and overall culinary skills improvement
  • Spearheaded the creation of a new menu section dedicated to vegan/vegetarian options resulting in a XX% increase in sales within six months

After school coordinator

Grand isle supervisor union
11.2014 - 05.2015
  • After school coordinator plan activities and group lessons

Cook/Cashier/Customer Service

Island Delights
04.2007 - 09.2013
  • Cooking icecream cashiers solely ran the snack bar

Teaching Assistant

Highgate Elementary School
08.1995 - 04.1999
  • Small group special education and one on one support

Education

High school or equivalent - undefined

MVU
Swanton, VT
06.1996

Skills

  • Special Education
  • Store management
  • Retail sales
  • Inventory Management (10 years)
  • Scheduling (10 years)
  • Tutoring
  • Customer Care (10 years)
  • Experience Working With Students
  • Merchandising (10 years)
  • Assistant Manager Experience (5 years)
  • Teaching
  • Cash Handling (10 years)
  • Customer Service (10 years)
  • Training (1 year)
  • Classroom Management
  • Cash register
  • Inventory (10 years)
  • POS
  • Team Building (10 years)
  • Curriculum Development
  • Inventory control
  • Customer Service Skills (10 years)
  • Store Management Experience (5 years)
  • Recruiting
  • Management (3 years)
  • Retail Management (5 years)
  • Team management
  • Sales (10 years)
  • Sales management
  • Math (10 years)
  • Microsoft Excel (5 years)
  • Leadership
  • Supervising experience
  • Communication skills
  • Word (8 years)

Certification

  • Driver's License
  • ServSafe

Additional Information

AB C gas certificate for state of New York

Timeline

Store Manager

Valero/Circle K
04.2019 - Current

Manager in Training

Champlain Maplefields
05.2018 - 04.2019

Head Night Cook

CHAMPLAIN PETERBILT
09.2017 - 06.2018

After school coordinator

Grand isle supervisor union
11.2014 - 05.2015

Cook/Cashier/Customer Service

Island Delights
04.2007 - 09.2013

Teaching Assistant

Highgate Elementary School
08.1995 - 04.1999

High school or equivalent - undefined

MVU
Renee Murray