Renee Neptune
Knightdale,NC
Summary
Dynamic administrative professional with extensive experience at Hayes Barton United Methodist, excelling in scheduling and record management. Proven ability to enhance customer service and streamline invoicing processes. Skilled in handling confidential documents and providing exceptional clerical support, ensuring efficient operations and compliance in fast-paced environments.
Overview
11
11
years of professional experience
Work History
Front Desk Specialist
Hayes Barton United Methodist
08.2024 - 03.2025
- Resolved phone and email inquiries promptly while managing scheduling tasks.
- Maintained organization of front desk area and administrative records.
- Supported efficient data entry, filing, and financial operations.
Billing Specialist
City Of Rocky Mount
Rocky Mount , NC
03.2019 - 10.2023
- Processed invoice payments and recorded data in account database.
- Reviewed purchase orders, sales tickets, and charge slips to calculate due fees.
- Executed credit card transactions via Point-of-Sale terminals and online systems.
Secretary of State - Notary Division
North Carolina Secretary of State
03.2016 - 09.2019
- Investigated notary law violations and processed related complaints.
- Handled confidential documents and conducted phone interviews to gather information.
- Supported compliance efforts through accurate data entry and correspondence management.
Front Desk Receptionist
North Carolina State University/Institute for Emerging Issues
10.2015 - 03.2016
- Managed multi-line phone systems and greeted visitors.
- Organized meetings and coordinated events.
- Performed clerical support including faxing, copying, and filing.
Intern
State Bureau of Investigation
05.2014 - 08.2014
- Facilitated document management and conducted case research for agents.
- Performed administrative tasks, including phone handling and filing.
- Assisted with fieldwork through participation in ride-alongs.
Education
Bachelor of Science - Criminal Justice
North Carolina Agricultural & Technical State University
Greensboro, North Carolina05-2015
Skills
- Scheduling and record management
- Confidential document handling
- Clerical support
- Data entry and invoicing
- Customer service and support
- Point-of-sale operations
- Administrative assistance
Additional Information
- Achievements , Tau Sigma Honor Society, Deans list Spring 2014, Fall 2014, and Spring 2015, outstanding in computer class
Personal Information
Title:
Skills
- Customer Service & Relationship Building
References
References available upon request.
Timeline
Front Desk Specialist
Hayes Barton United Methodist
08.2024 - 03.2025
Billing Specialist
City Of Rocky Mount
03.2019 - 10.2023
Secretary of State - Notary Division
North Carolina Secretary of State
03.2016 - 09.2019
Front Desk Receptionist
North Carolina State University/Institute for Emerging Issues
10.2015 - 03.2016
Intern
State Bureau of Investigation
05.2014 - 08.2014
Bachelor of Science - Criminal Justice
North Carolina Agricultural & Technical State University
Similar Profiles
Nasria ZahoriNasria Zahori
Volunteer at Barton United Football ClubVolunteer at Barton United Football Club
Robert LandRobert Land
Pastor (United Methodist / Global Methodist) at United Methodist Church / Global Methodist ChurchPastor (United Methodist / Global Methodist) at United Methodist Church / Global Methodist Church
Madelyn DixonMadelyn Dixon
Ministry Intern (Walnut Hill Church) at Lovers Lane United Methodist ChurchMinistry Intern (Walnut Hill Church) at Lovers Lane United Methodist Church
Brandon JonesBrandon Jones
Customer Experience Associate IV at Conduent Business ServicesCustomer Experience Associate IV at Conduent Business Services
Victoria EdgingtonVictoria Edgington
Private Practice Therapist at SelfPrivate Practice Therapist at Self