Summary
Overview
Work History
Education
Skills
Accomplishments
Work Availability
Quote
Timeline
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Renee Novak

Renee Novak

North Aurora,IL

Summary

Resourceful Manager offering history of success coordinating and monitoring operations across various departments. Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed with hardworking mentality to maintain quality of services and products.

Overview

18
18
years of professional experience

Work History

Qualitative Project and Field Manager

Maru Group, LLC
02.2023 - 08.2023
  • Developed project management tracker in Microsoft Planner
  • Onboarded two research companies – 1 international and 1 domestic
  • Negotiated costs with vendors, saving company 20%, which increased profit
  • Provided superior client services, generating 2 follow-up projects, adding $15K+ to revenue
  • 90% of projects were facilitated on time and within or below budget
  • Critiqued respondent replies verifying that all project criteria were met, providing client with exceptional participants.
  • Foresaw hurdles and recommended alternatives to client and project team
  • Maintained team's assignment load to make certain that no projects were missed.
  • Coordinated and scheduled field personnel to cover operations throughout the assigned regional area
  • Tracked key performance indicators and enforced quality control measures
  • Collaborated with multiple departments to meet operational deadlines
  • Defined clear targets and objectives and communicated to other team members
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.

Project Manager

Sago (Was Schlesinger Group)
04.2022 - 01.2023
  • Attained project-specific sample, allowing interviewers to be successful in their recruitment
  • 80% of projects were completed on time and within budget
  • Reviewed respondent profiles to guarantee all project criteria was met, providing clients with exceptional participants
  • Coordinated with internal and external teams, providing daily updates
  • Achieved superior client service, winning over past clients and adding $25K to revenue
  • Generated costs for projects, negotiating with vendors to save the company 10% in Q4
  • Fielded projects with high attention to detail.
  • Planned, designed, and scheduled phases for large projects
  • Monitored project performance to identify areas of improvement and make adjustments
  • Monitored project progress, identified risks and took corrective action as needed
  • Sourced, vetted and managed vendors needed to accomplish project goals
  • Sourced, vetted and managed vendors needed to accomplish project goals.

Project Director

InsightsNow
01.2021 - 03.2022
  • Fielded projects with attention to detail and high client satisfaction, receiving over ten 5-star ratings on after-project client satisfaction surveys
  • Presided over multiple domestic and international projects
  • Initiated internal and external kick-off meetings and briefings, guaranteeing all criteria were understood, which provided clients with the best respondents, resulting in high client service ratings
  • 90% of projects were delivered on time and within budget.
  • Monitored project and program quality to meet audit expectations
  • Oversaw up to 3-6 projects simultaneously without sacrificing standards
  • Monitored project progress, identified risks and took corrective action as needed
  • Tracked project and team member performance closely to quickly intervene in mistakes or delays
  • Maintained open communication by presenting regular updates on project status to customers

Education

Associate of Science - Medical Administrative Assistant

Ultimate Medical Academy - Clearwater
Clearwater, FL
2021

Skills

  • Project planning and development
  • Project and Program Management
  • Project scope understanding
  • Quantitative and qualitative market research
  • Project estimation and bidding
  • Schedule Management
  • Inter-department collaboration
  • Customer Relations
  • Exceptional interpersonal communication
  • Staff education and training
  • Account management
  • Microsoft Outlook, Word and Excel
  • Administrative support
  • Verbal and Written Communication
  • Schedule Preparation
  • Invoice Reconciliation
  • Time Management
  • Managing Files and Records
  • Team Oversight
  • Testing Applications
  • Conflict Management
  • Performance Evaluations
  • Clerical Support
  • Office Operations

Accomplishments

  • WIRe Accelerate Professional Development Program - Women in Research (WIRe)
  • Fundamentals of Microsoft Planner - Udemy
  • NetSuite Functional Ultimate Guide and Complete Course - Udemy
  • Renee Novak - page 1

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

The real test is not whether you avoid this failure, because you won't.It's whether you let it harden or shame you into inaction, or whether you learn from it; whether you choose to persevere.
Barack Obama

Timeline

Qualitative Project and Field Manager

Maru Group, LLC
02.2023 - 08.2023

Project Manager

Sago (Was Schlesinger Group)
04.2022 - 01.2023

Project Director

InsightsNow
01.2021 - 03.2022

Associate of Science - Medical Administrative Assistant

Ultimate Medical Academy - Clearwater

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Renee Novak