Renee O'Connell

I began as an associate at Loft during my undergraduate studies and advanced to assistant manager. Oversee store opening and closing procedures, coach and train new and existing team members, implement strategies to enhance operational efficiency, manage employee scheduling, and coordinate the processing and merchandising of new inventory.

Completed a comprehensive internship at a dual-site behavioral health agency serving diverse populations. Provided one-on-one outpatient therapy to clients of varying ages and backgrounds under licensed supervision, gaining experience with a broad range of mental health concerns. Facilitated mental health and substance use disorder (SUD) group therapy sessions at a residential rehabilitation program for adolescent boys. Developed and implemented psychoeducational group activities and supported clients in their recovery and emotional regulation. Completed clinical documentation, including biopsychosocial assessments, intake paperwork, and therapy session notes, in compliance with agency and ethical standards. Collaborated with multidisciplinary teams—including therapists, case managers, and medical professionals—to support treatment planning and behavioral interventions.

Managed a caseload of clients experiencing a wide range of mental health conditions, providing individualized support under clinical supervision. Delivered ongoing case management services, including problem-solving support, care coordination, and advocacy. Assisted clients in navigating complex systems, such as healthcare, housing, food assistance, and mental health services. Conducted biopsychosocial assessments and administered screening tools on a quarterly and annual basis. Developed and updated client-centered treatment plans aligned with individual needs and goals. Maintained accurate, timely documentation in accordance with agency policies, and ethical standards.