Experienced Communications Manager with a proven track record of developing and implementing effective communication strategies to enhance brand visibility, engage stakeholders, and drive organizational success. Excels at crafting compelling narratives and managing communication channels to achieve strategic goals.
Work History
Development & Communications Manager
Montefiore Einstein
Bronx, NY
12.2022 - Current
Serve as primary communications manager of the Montefiore School Health Program
Develop and executes strategic direction, messaging, and management for the school health program and organization’s goals and objectives
• Creates, conceives, designs, writes, and produces clear, concise, and engaging content for various communication channels, including press releases, reports, articles, and social media posts while
Maintain and manage public image by creating a positive reputation handling public relations campaigns and activities including presentations, event coverage, media relations, corporate partnerships, and external communications including website, video, and social events
Build and maintain relationships with key stakeholders, including executives, employees, customers, vendors, and the community, to ensure effective communication and alignment of interests
Support portfolio of external communications across print, digital and social media platforms including internal communications in positioning, information-sharing, branding
Project Associate
Montefiore Medical Group, MMG
Yonkers, NY
11.2015 - 12.2022
Lead advisor for Vice President with internal departments including the executive officers, leadership team, other collaborative departments across the system and important external stakeholders
Planned and coordinated events including media appearances, ribbon cuttings, retirements, retreats, holiday functions, and more across the health system staying within budget and focusing on all details meticulously
Organized and managed projects operationally from start to finish focusing on the health system’s principles, methods, and execution to assist in planning, scheduling, and execution
Partnered with marketing department in branding, designing of brochures, signage, promotional items,
Executive Assistant
ST. JOHN'S RIVERSIDE HOSPITAL
Yonkers, NY
09.2013 - 11.2015
Maintained executive’s schedule by managing calendars, scheduling appointments, coordinating meetings, and handling correspondence (email, phone calls, mail, and travel) on behalf of the Vice President
Organized and coordinated events, conferences or meetings by the VP or organization
Prepared materials, documents, and presentations for meetings and conferences
Revised newly formulated Nursing Service policies, protocols, procedures, and maintained Internal Nursing Intranet site updating information
Project Administrator
STAMFORD HOSPITAL
Stamford, CT
07.2012 - 07.2013
Functioned as Assistant to Chair of OBGYN and OBGYN Residency Coordinator for 12 Residents
Maintained, tracked, and reviewed current resident files, personnel & medical records, contract renewals, licensure, and professional membership and activities
Assisted with various compliance audits; instrumental in obtaining ‘Center of Excellence in Minimally Invasive Gynecology’ through the Surgical Review Corporation
Coordinated residency program and the recruitment process; complied with reporting requirements of the University and Accreditation Council for Graduate Medical Education
Office Manager
WESTCHESTER MEDICAL CENTER
Hawthorne, NY
02.2002 - 06.2012
Directed administrative practice operations for Women’s Health Practice
Established work policies, procedures and standards to improve efficiency and effectiveness in the offices
Trained all new employees on office responsibilities
Ensured adequate staffing for operations, performed annual reviews, and disciplined administrative staff including new hires and terminations. Responsible for all HR related issues
Addressed patient complaints in a timely and effective manner, investigating input from patients, providers, and staff
Oversaw all office personnel and prepared payroll. Ordered all office & medical supplies
Created, reviewed, and maintained all policies and procedures with staff
Education
Master of Healthcare Administration - Healthcare Administration
LOUISIANA STATE UNIVERSITY
Shreveport, LA
04.2022 - Current
Bachelor of Business Administration - Healthcare Administration
MONROE COLLEGE
Bronx, NY
02.2018 - 2020.08
Skills
Content Development
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Timeline
Development & Communications Manager
Montefiore Einstein
12.2022 - Current
Master of Healthcare Administration - Healthcare Administration
LOUISIANA STATE UNIVERSITY
04.2022 - Current
Bachelor of Business Administration - Healthcare Administration