Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
BusinessDevelopmentManager
Renee Passafiume

Renee Passafiume

Webster,NY

Summary

Dynamic and results-driven sales professional with a strong commitment to field sales, excelling in challenging territories and competitive markets. Expertise in identifying market opportunities, cold calling, and delivering compelling presentations that establish rapport and trust with decision-makers. Proficient in diagnosing client pain points and translating them into tailored solutions that drive revenue growth, profitability, and customer retention. Collaborative team player adept at navigating dynamic business environments, with a strong focus on relationship building, market analysis, and strategic project management.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Business Development Manager

Filta Environmental Kitchen Solutions
01.2025 - Current
  • Called on restaurants, hospitals, schools, nursing homes & businesses with a kitchen for this professional knife sharpening and exchange service. Generated new clients by researching, cold calling and networking within defined markets. Educated customers on features and benefits of products and services provided. Cultivated and maintained strong business relationships with new and existing
  • Self-motivated, with a strong sense of personal responsibility.
  • Skilled at working independently and collaboratively in a team environment.
  • Excellent communication skills, both verbal and written.
  • Passionate about learning and committed to continual improvement.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Utilized CRM software to manage sales pipelines effectively, ensuring timely follow-ups with leads and optimal resource allocation among team members.
  • Identified new opportunities for revenue growth and expansion by analyzing industry trends and competitor activity.
  • Generated new business with marketing initiatives and strategic plans.
  • Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
  • Built relationships with customers and community to establish long-term business growth.

Business Development Manager

CARFAX
09.2023 - 09.2024
  • Increased client base by identifying new business opportunities and cultivating strong relationships with key decisionmakers.
  • Collaborated closely with marketing teams to develop targeted campaigns that generated high-quality leads for the sales pipeline.
  • Expanded customer base by networking at industry events and leveraging social media platforms.
  • Drove revenue growth by identifying and securing new business opportunities in untapped markets.
  • Implemented CRM tools to better track sales opportunities and customer interactions.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Demonstrated products to show potential customers benefits and advantages and encourage purchases.
  • Generated new business with marketing initiatives and strategic plans.
  • Reached out to potential customers via telephone, email, and in-person inquiries.
  • Negotiated and closed long-term agreements with new clients in assigned territory.
  • Performed client research and identified opportunities for account growth, account penetration, and market expansion.
  • Delivered compelling sales presentations to prospective clients, highlighting the unique value proposition of our products and services.
  • Consistently met or exceeded monthly quotas through diligent prospecting efforts, relentless follow-up activities, and expert negotiation skills.
  • Prepared sales presentations for clients showing success and credibility of products.

Business Development Manager

Cozzini Bros
03.2022 - 09.2023
  • Called on restaurants, hospitals, schools, nursing homes & businesses with a kitchen for this professional knife sharpening and exchange service. Generated new clients by researching, cold calling and networking within defined markets. Educated customers on features and benefits of products and services provided. Cultivated and maintained strong business relationships with new and existing accounts. Drove revenue through demonstrations and service expansion. Consistently delivered at 103% of quota.
  • Mentored junior team members in effective sales techniques, fostering a high-performance culture within the organization.
  • Fostered culture of innovation, encouraging team members to propose new ideas for products and services.
  • Managed accounts to retain existing relationships and grow share of business.
  • Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Coached and promoted high-achieving sales and account management employees to fill leadership positions with qualified staff and boost company growth.
  • Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
  • Prepared sales presentations for clients showing success and credibility of products.

Regional Account Manager

Giftcraft Ltd.
02.2019 - 03.2020
  • Marketed and sold B2B for this wholesaler of lifestyle products targeted at retail stores, including hospital gift shops, wineries, boutiques, farm markets, garden centers, flower shops, supermarkets, etc. Connected with decision-makers from department- to C-level to build and grow productive relationships. Maintained active relationships with as many as 200 accounts. Tracked changing products, services and customer trends to consistently deliver top-notch service and maximize revenue. Resolved customer service issues quickly to maintain customer loyalty and prevent lost sales. Mastered customers’ organization, decision-making and validation processes. Position eliminated due to COVID-19 impacts. Noteworthy achievement: Increased monthly sales 10% by implementing creative strategies to develop and expand the existing, mature client base.

Outside Sales Account Manager

G&K Services
12.2014 - 08.2018
  • Marketed industrial laundry services B2B. Managed business relationships with existing clients and identified areas of improvement to meet net sales quotas. Derived and delivered prompt and effective solutions per customer needs and objectives. Closed tough deals and complex sales using strong persuasion and negotiation skills essential to promoting a commodity sale. Researched market trends and stayed current on customer preferences. Left upon sale of the company to Cintas. Noteworthy achievement: Regularly exceeded targeted sales goals by 10-20%—a significant achievement given the competitive nature of the market.

Account Manager

AXZO Press
03.2008 - 10.2014
  • Marketed and sold educational publishing products and services B2B. Contacted new and existing customers to discuss how their needs could be met with specific products and services—working inside sales remotely. Generated new clients through researching, cold calling and networking within defined markets. Promoted product/service features and benefits, quoted prices, discussed credit terms, and prepared sales order forms and reports. Became known as a focused “hunter” of new business, leveraging excellent listening skills and talent for articulating the value-add of represented products and services. Attended conferences and conventions to research competitor offerings, network with industry leaders, and gain insight into industry trends and needs. Position eliminated with the acquisition of the company by Logical Operations. Noteworthy achievement: Consistently exceeded sales objectives—out-performing quota by an average of 20% annually over six years. Unique ability: Developed expertise as an advanced user of Salesforce sales management software—a tool that proved essential to generating pipeline and issuing weekly account reports.

Manufacturers’ Representative

David Mazzeo Associates
04.2006 - 03.2008
  • Working on commission only, represented more than fifty different manufacturers—calling on hospital gift shops, flower shops, boutiques, wineries, supermarkets, garden centers, farm markets, etc. Left upon retirement of the principal. Noteworthy achievement: Managed approximately 200 accounts—increasing territory revenue by 50% for each of the last two years.

Education

Bachelor of Science - Business Management

St. John Fisher University

Skills

  • Business development strategy
  • Consultative sales expertise
  • Account management expertise
  • Sales prospecting expertise
  • Sales strategy development
  • Efficient territory planning and execution
  • Sales growth strategies
  • Incremental sales growth
  • Client engagement expertise
  • Salesforce CRM proficiency
  • Pipeline development and management
  • Strategic contract negotiations

Certification

  • Cozzini Bros: Fast-track met or exceeded all revenue targets month after month—personally driving as much as $7K a month in new client signups alone. Recruited by management to train new and/or up-and-coming team members.
  • Angi Leads: Drove as much as $25K in new business per month—cold calling and following up aggressively in promoting the value proposition of the company and its products and services.
  • G&K Services: Recognized for opening the largest number of new accounts, including capturing the Chobani account—a piece of business valued at approximately $30K per month.
  • AXZO Press: Drove $65-75K per month in net sales volume—another significant achievement given the market and the much-larger competitors. Noteworthy achievement: Captured the Broward County Workforce Development account valued at $308K.

Interests

  • Playing Sports
  • Participate in golf and [sport 2], as recreational activities to maintain physical fitness

Timeline

Business Development Manager

Filta Environmental Kitchen Solutions
01.2025 - Current

Business Development Manager

CARFAX
09.2023 - 09.2024

Business Development Manager

Cozzini Bros
03.2022 - 09.2023

Regional Account Manager

Giftcraft Ltd.
02.2019 - 03.2020

Outside Sales Account Manager

G&K Services
12.2014 - 08.2018

Account Manager

AXZO Press
03.2008 - 10.2014

Manufacturers’ Representative

David Mazzeo Associates
04.2006 - 03.2008

Bachelor of Science - Business Management

St. John Fisher University