Summary
Overview
Work History
Education
Skills
Timeline
BusinessAnalyst
Renee Patnode

Renee Patnode

Bradenton,FL

Summary

Creative art teacher with several years of experience instructing students on basics of drawing, painting and sculpture. Articulate communicator skilled at conveying ideas to students with various learning styles. Supporting students in understanding artistic concepts and building creative abilities.

Overview

18
18
years of professional experience

Work History

Art Teacher, Customer Service, Training, Superviso

Volunteers of America, Florida
Bradenton, Florida
07.2019 - 07.2020
  • Developed and implemented lesson plans to teach art concepts such as perspective, color theory, drawing, painting and sculpting.
  • Encouraged students to think critically about artwork and discuss its meaning or purpose.
  • Assisted in the selection of appropriate supplies needed for classroom use.
  • Collaborated with other teachers on curriculum development related to Art classes.
  • Planned special events such as art shows to showcase student work.
  • Enforced school rules in order to maintain an orderly learning environment.
  • Instructed students on proper safety procedures when using various tools or materials.
  • Conducted one-on-one tutorials with struggling students who required additional assistance.
  • Advised students on college admissions requirements for Art programs.
  • Encouraged student creativity with motivation, positive feedback and constructive criticism.
  • Organized and coordinated hands-on artistic activities to encourage active participation, involvement and team work.
  • Instructed students on proper care and use of art tools and equipment.
  • Created positive educational climate to promote student learning.
  • Planned, prepared and delivered instructional activities related to various art mediums.
  • Adapted teaching methods and instructional materials to meet students' varying needs and interests.
  • Presented and designed exciting lessons to actively engage learners.
  • Established and enforced rules for behavior and procedures to maintain order in classroom.
  • Developed lesson plans to teach course materials according to schedule.
  • Organized storage areas and controlled use of materials, equipment and tools to prevent loss or waste.
  • Developed and implemented skill-building activities to build students' abilities.
  • Managed supply inventory and budget for art materials, ensuring resources were available for all projects.
  • Led hands-on projects in painting, sculpture, and digital art, enhancing students' creative skills.
  • Certified in CPR, hard of hearing, first aid, etc by State of Florida

Customer Service Cashier

Volunteers of America, Florida
Bradenton, Florida
07.2012 - 07.2019
  • Greeted customers and provided friendly customer service.
  • Operated cash registers to process payments for goods and services.
  • Balanced cash drawers at the end of each shift.
  • Processed credit card transactions accurately and efficiently.
  • Resolved customer complaints in a professional manner.
  • Assisted customers with locating merchandise within the store.
  • Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.
  • Informed customers about product pricing and answered questions regarding products and services available in the store.
  • Prepared sales slips or sales contracts as needed to complete customer purchases.
  • Provided information on company policies, warranties, guarantees, financing options and other related matters.
  • Maintained cleanliness of the checkout area by sweeping floors, emptying trash cans.
  • Organized items purchased by customers according to their type or size for easy retrieval during checkout.
  • Verified that all coupons were valid prior to processing them into the system.
  • Followed established loss prevention procedures when dealing with suspicious customers or activities.
  • Performed daily opening and closing procedures such as counting money in cash drawers and checking bank deposits against total sales receipts for accuracy.
  • Complied with all health and safety regulations while performing job duties.
  • Provided excellent customer service by helping customers locate items they were looking for.
  • Answered incoming phone calls from customers regarding product availability or store locations.
  • Assisted co-workers with tasks as needed to ensure smooth operations of the store.
  • Ensured that all areas of the retail floor were properly stocked throughout each shift.
  • Adhered to company policies concerning returns, exchanges, refunds., including proper documentation completion.
  • Collected credit card and cash payments to complete transactions for customer orders.
  • Greeted customers and responded to informational requests.
  • Handled customer complaints and concerns promptly, escalating complex issues to direct supervisor for quick resolution.
  • Built loyal clientele through friendly interactions and consistent appreciation.
  • Refilled and rotated items on shelves to maintain well-stocked inventory.
  • Maintained cleanliness and presentation of stock room and production floor.
  • Processed credit card, EBT and gift certificate payments in electronic computer systems.
  • Informed customers of in-store promotions or pricing specials.
  • Counted tills at beginning of shift with start money and balanced and reconciled register, reflecting financial discrepancies, refunds and account deferrals.
  • Recommended, selected, located, and obtained products to meet customer needs.
  • Bagged, boxed or gift-wrapped sold merchandise per customer's request.
  • Addressed customer questions and concerns regarding products and services.
  • Answered phone calls to assist customers with questions and orders.
  • Greeted customers promptly and responded to questions.
  • Processed customer payments quickly and returned exact change and receipts.
  • Counted and balanced cashier drawers.
  • Welcomed customers, offering assistance to help find store items.
  • Maintained work area and kept cash drawer organized.
  • Kept check-out areas clean, organized and well-stocked to maintain attractive store.
  • Built and maintained productive relationships with employees.
  • Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
  • Answered customers' questions and provided information on store procedures or policies.
  • Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
  • Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
  • Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
  • Scanned items and checked pricing on cash register for accuracy.
  • Maintained current knowledge of store promotions to highlight sales to customers.
  • Checked personal identifications during alcohol and tobacco sales.
  • Offered customers carry-out service at completion of transaction.
  • Established or identified prices of goods and services and tabulated bills with optical price scanners and cash registers.
  • Adhered to social distancing protocols and wore mask or face shield.

Customer Service Cashier

Bealls, Inc
Bradenton, Florida
11.2002 - 02.2004
  • Greeted customers and provided friendly customer service.
  • Operated cash registers to process payments for goods and services.
  • Balanced cash drawers at the end of each shift.
  • Processed credit card transactions accurately and efficiently.
  • Resolved customer complaints in a professional manner.
  • Assisted customers with locating merchandise within the store.
  • Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.
  • Informed customers about product pricing and answered questions regarding products and services available in the store.
  • Prepared sales slips or sales contracts as needed to complete customer purchases.
  • Provided information on company policies, warranties, guarantees, financing options and other related matters.
  • Maintained cleanliness of the checkout area by sweeping floors, emptying trash cans.
  • Organized items purchased by customers according to their type or size for easy retrieval during checkout.
  • Verified that all coupons were valid prior to processing them into the system.
  • Followed established loss prevention procedures when dealing with suspicious customers or activities.
  • Performed daily opening and closing procedures such as counting money in cash drawers and checking bank deposits against total sales receipts for accuracy.
  • Complied with all health and safety regulations while performing job duties.
  • Provided excellent customer service by helping customers locate items they were looking for.
  • Answered incoming phone calls from customers regarding product availability or store locations.
  • Assisted co-workers with tasks as needed to ensure smooth operations of the store.
  • Ensured that all areas of the retail floor were properly stocked throughout each shift.
  • Adhered to company policies concerning returns, exchanges, refunds., including proper documentation completion.
  • Collected credit card and cash payments to complete transactions for customer orders.
  • Greeted customers and responded to informational requests.
  • Handled customer complaints and concerns promptly, escalating complex issues to direct supervisor for quick resolution.
  • Built loyal clientele through friendly interactions and consistent appreciation.
  • Refilled and rotated items on shelves to maintain well-stocked inventory.
  • Maintained cleanliness and presentation of stock room and production floor.
  • Processed credit card, EBT and gift certificate payments in electronic computer systems.
  • Informed customers of in-store promotions or pricing specials.
  • Counted tills at beginning of shift with start money and balanced and reconciled register, reflecting financial discrepancies, refunds and account deferrals.
  • Recommended, selected, located, and obtained products to meet customer needs.
  • Bagged, boxed or gift-wrapped sold merchandise per customer's request.
  • Exchanged and returned items, noting details in company database and placed returned merchandise in bins for restocking.
  • Addressed customer questions and concerns regarding products and services.
  • Answered phone calls to assist customers with questions and orders.
  • Greeted customers promptly and responded to questions.
  • Processed customer payments quickly and returned exact change and receipts.
  • Counted and balanced cashier drawers.
  • Welcomed customers, offering assistance to help find store items.
  • Maintained work area and kept cash drawer organized.
  • Built and maintained productive relationships with employees.
  • Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
  • Answered customers' questions and provided information on store procedures or policies.
  • Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
  • Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
  • Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
  • Scanned items and checked pricing on cash register for accuracy.
  • Maintained current knowledge of store promotions to highlight sales to customers.
  • Processed returned merchandise by strictly following store return and exchange procedures.
  • Checked personal identifications during alcohol and tobacco sales.
  • Offered customers carry-out service at completion of transaction.
  • Established or identified prices of goods and services and tabulated bills with optical price scanners and cash registers.
  • Adhered to social distancing protocols and wore mask or face shield.

Education

Associate of Arts - Accounting, Anatomy

State College of Florida
Bradenton, FL
12-2015

Some College (No Degree) - Business Communications

Manatee Technical College
Bradenton, FL

Skills

Pos cash register

Gift of Gab

Outgoing personality

Key cards

Computers

Computer design

Computer programs: Microsoft, dox, sheets, accounting software, Photo Shop, printing, art design, business communications, Accounting procedures and forms, Anatomy, Arts, Pshycology, Etc

Timeline

Art Teacher, Customer Service, Training, Superviso

Volunteers of America, Florida
07.2019 - 07.2020

Customer Service Cashier

Volunteers of America, Florida
07.2012 - 07.2019

Customer Service Cashier

Bealls, Inc
11.2002 - 02.2004

Associate of Arts - Accounting, Anatomy

State College of Florida

Some College (No Degree) - Business Communications

Manatee Technical College

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Renee Patnode