Renee Paulo
3504 185th ST CT E Tacoma,USA
Summary
Enthusiastic and customer-focused individual with excellent communication and problem-solving skills, eager to contribute to a team and provide exceptional service.
Overview
12
12
years of professional experience
Work History
Ramp Agent
GAT AIRLINE GROUND SUPPORT INC
2021.03 - 2022.03
Homecare
Chrysalis
2022.11 - 2024.11
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Customer Service Representative
American Airlines
2015.06 - 2022.10
- Assisted customers with inquiries, ensuring prompt and accurate resolution of issues.
- Managed high-volume call flow while maintaining exceptional service quality standards.
- Utilized CRM software to track customer interactions and improve service delivery efficiency.
- Collaborated with team members to enhance operational processes and streamline workflows.
Stocker
Don Quijte
2012.06 - 2015.06
- Stocked shelves efficiently to maintain product availability and visibility.
- Assisted in inventory management by accurately organizing stock and conducting regular counts.
- Collaborated with team members to optimize store layout enhancing customer shopping experience.
- Ensured compliance with safety standards while handling merchandise and operating equipment.
Education
Liberal Arts And Sciences
Leeward Community College
Pearl City, HI06.2013
James Campbell High School
'Ewa Beach, HI05.2011
Skills
- Problem-solving
- Loading and unloading
- Ramp service
- Aircraft marshalling
- Heavy lifting
- Baggage handling
- Safety procedures compliance
- Safety procedures
- Customer service
- Team leadership
- Baggage management
- Flexible schedule
- Load planning communication
- Ground support services
- Dependable and responsible
- Weight/balance loading
- Inclement weather tolerance
Personal Information
- (808)749-1404
- Renee.paulo4444@gmail.com
Timeline
Homecare
Chrysalis
2022.11 - 2024.11
Ramp Agent
GAT AIRLINE GROUND SUPPORT INC
2021.03 - 2022.03
Customer Service Representative
American Airlines
2015.06 - 2022.10
Stocker
Don Quijte
2012.06 - 2015.06
Liberal Arts And Sciences
Leeward Community College
James Campbell High School