RENEE PFAU
Blue Springs,MO
Summary
Upcoming Medical Laboratory Science graduate with a strong foundation in Hematology, Microbiology, Blood Bank, and Chemistry, complemented by hands-on experience in laboratory techniques. Known for leadership, collaboration, and exceptional customer service. Thrives in high-pressure environments, where problem-solving and precision are key. Passionate about advancing healthcare through quality testing and compassionate teamwork.
Overview
8
8
years of professional experience
Work History
Microbiology Supplemental Instructor
University of Central Missouri
Warrensburg, Missouri
2024.01 - 2024.12
- Facilitated engaging study sessions for diverse student groups to promote active learning.
- Developed instructional materials that enhanced student understanding of complex topics.
- Conducted review sessions prior to exams and quizzes, improving retention rates.
Front of House Manager
Another Broken Egg Cafe
Overland Park, Kansas
2020.02 - 2021.04
- Oversaw daily operations and professional development for over 20 employees.
- Facilitated continuous improvement through proactive suggestions and collaborative problem-solving.
- Resolved customer complaints swiftly to improve dining experiences and foster loyalty.
All Front of House Positions
Red Lobster
Independence, Missouri
2016.09 - 2020.02
- Achieved enhanced efficiency and productivity through rapid acquisition of new skills.
- Promoted customer satisfaction by resolving issues with expert and courteous service.
- Assisted team members during peak shifts to improve overall service flow.
Education
MLS ASCP Certificate Eligible -
Saint Luke's Hospital School of MLS
Kansas City, MO2025-12
Bachelors of Science - Medical Laboratory Science, Chemistry Minor
University of Central Missouri
Warrensburg, MO2025-12
High School Diploma -
Blue Springs South High School
Blue Springs, MO2013-05
Skills
- Customer service excellence
- Critical thinking
- Team building
- Leadership
- Multitasking
- Problem solving
Clinical Experience- Instrumentation
ERH- EPIC
LIS- EPIC Beaker
Hematology- Stago STA R Max, Sysmex UF-1000E
Microbiology- BD Bactec FX, BD Phoenix M50, MALDI-TOF, VersaTREK, Vitek 2, WASP
Chemistry- Aptio Automation, Atellica, Bio-Flash, GEM 5000 BGA, Quanta-Lyser 240, SPIFE Nexus, Trinity Biotech
Blood Bank- Echo Lumina, SafeTrace
Molecular- Cobas 6800, Hologic Panther
Flow Cytometry- BD FACSLyric, FCS Express
Accomplishments
- Honored to receive the Student Education for Service Award- April 2024
- Selected to be the Microbiology Supplemental Instructor- January 2024
- Published in The Journal of Genetics- December 2013
Timeline
Microbiology Supplemental Instructor
University of Central Missouri
2024.01 - 2024.12
Front of House Manager
Another Broken Egg Cafe
2020.02 - 2021.04
All Front of House Positions
Red Lobster
2016.09 - 2020.02
MLS ASCP Certificate Eligible -
Saint Luke's Hospital School of MLS
Bachelors of Science - Medical Laboratory Science, Chemistry Minor
University of Central Missouri
High School Diploma -
Blue Springs South High School