RENEE QUEEN
Pompano Beach,FL
Summary
Professional with keen eye for detail and history of effective administrative support. Known for ensuring smooth office operations through effective organization and thorough communication. Proven ability to collaborate with team members and adapt to changing needs, with strong skills in recordkeeping and time management.
Overview
19
19
years of professional experience
Work History
Office Assistant II
City of Pompano Beach
04.2023 - Current
- Perform various administrative support functions for the department under the direction of Account Clerk III.
- Manage, update, and monitor Rec Trac/Web Trac software.
- Create and process requisitions, purchase orders, invoices and field purchase orders via Naviline.
- Provide timekeeping support in the Executime software.
- Maintain P-cards for the department.
- Compose correspondence, reports, and transcribe minutes for Boards and Committees.
- Maintain an accurate filing system.
- Order office supplies.
Cashier
City of Pompano Beach
04.2022 - 04.2023
- Welcomed customers and helped determine their needs.
- Worked flexible schedule to meet business needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Ensured compliance with company policies and procedures while processing transactions efficiently.
- Proficient use of Rec Trac and Play by Point for court and lane reservations.
General Manager
Interior Quality Products
09.2013 - 04.2022
- Hand-selected by the owner to manage and improve operations at the company's largest account
- Ran the West Coast Division of the company
- Handled several national accounts such as Home Depot
- Addressed customer complaints and feedback with immediate action, turning dissatisfied customers into loyal patrons.
- Managed purchasing, sales, marketing and customer account operations efficiently.
Office Manager
Bay Shutter
01.2006 - 09.2013
- Addressed customer concerns promptly, leading to increased satisfaction.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
Education
University - Business Administration
Old Dominion University
Norfolk12.1990
High School - Academic
Indian River High School
Chesapeake, VA06.1990
Skills
- Office Management
- Data Entry
- Typing
- Computer Software
- Customer Service
- Proofreading
- Issue resolution
- Meticulous attention to detail
Timeline
Office Assistant II
City of Pompano Beach
04.2023 - Current
Cashier
City of Pompano Beach
04.2022 - 04.2023
General Manager
Interior Quality Products
09.2013 - 04.2022
Office Manager
Bay Shutter
01.2006 - 09.2013
University - Business Administration
Old Dominion University
High School - Academic
Indian River High School
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