Summary
Overview
Work History
Education
Skills
Timeline
Generic

Renee Ramsey

Commerce,GA

Summary

I have twenty plus years of experience working in healthcare. This has made me the compassionate and empathetic person I am today. I will bring these qualities into any job I do.

Overview

26
26
years of professional experience

Work History

Medical Assistant/Phlebotomist

The Genesis Center
Winder, GA
08.2022 - 12.2023
  • Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
  • Administered injections, medications and treatments as directed by the physician.
  • Prepared laboratory specimens for analysis and organized lab results for review by the physician.
  • Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
  • Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
  • Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
  • Educated patients on healthcare topics such as nutrition and disease prevention methods.
  • Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
  • Measured vital signs and took medical histories to prepare patients for examination.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
  • Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.

Care Associate

Jackson Oaks Senior Living Facility
Jefferson, GA
03.2019 - 08.2022
  • Supported bathing, dressing and personal care needs.
  • Maintained clean and well-organized environment for client happiness and safety.
  • Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
  • Improved patient outlook and daily living through compassionate care.
  • Followed care plan and directions to administer medications.
  • Laundered clothing and bedding to prevent infection.
  • Aided with mobility and independence for disabled individuals and continually monitored safety.
  • Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges.
  • Followed safe lifting and transferring techniques to transport residents.
  • Encouraged residents to participate in activities of daily living to enhance personal dignity.
  • Reported concerns to nurse supervisor to promote optimal care.

Phlebotomist

ExamOne, a Quest Diagnostics
, GA
01.2018 - 03.2019
  • Located veins suitable for puncture to draw blood using sterilized needles, vials and other equipment.
  • Identified patients using proper procedures prior to specimen collection.
  • Prepared and packaged specimens for courier transport.

Phlebotomist

Northeast Georgia Health System
Gainesville, GA
11.2016 - 01.2018
  • Located veins suitable for puncture to draw blood using sterilized needles, vials and other equipment.
  • Identified patients using proper procedures prior to specimen collection.
  • Prepared and packaged specimens for courier transport.
  • Delivered quality patient care by completing accurate and timely collection and transport of clinical specimens according to established procedures.
  • Obtained blood samples for medical testing and transfusion through venipuncture or capillary puncture.
  • Promoted blood specimen integrity for laboratory testing using accurate selection of collection tubes and correct technique.
  • Transported specimens following established protocol for temperature and light.
  • Observed patient for unusual reactions or events to take appropriate action under established guidelines.

Telehealth Liaison

Lifesource Health
, GA
01.2014 - 11.2016
  • Collaborated and spoke with entities both inside and outside of the business.
  • Served as key corporate representative, liaising with various parties in support of operational excellence.

Assisted doctors with patients through telehealth

Patient Care Tech/CNA

Visiting Angels Home Care
Hoschton, GA
09.2011 - 01.2014
  • Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
  • Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate.
  • Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
  • Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
  • Assisted residents with bathing and dressing to promote personal hygiene.
  • Used mobility devices to transport patients.
  • Helped residents walk with or without self-help devices.
  • Distributed drinking water and nourishment to residents.
  • Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
  • Assisted residents in preparing for activities and social programs.
  • Exhibited compassionate care and communication regarding issues surrounding death and dying.
  • Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
  • Observed and reported unusual symptoms and changes to charge nurse.

Patient Care Technician

Compassionate Care Hospice
Athens, GA
08.2007 - 09.2011
  • Obtained patient vital signs and reported results to staff nurse or physician to identify changes from prior measurements.
  • Responded to bell or light signal calls to assist patients with needs.
  • Performed variety of delegated basic patient care services to support nursing functions and activities of daily living.
  • Documented patient intake and dietary requirements and aided with feeding and monitoring.
  • Recorded patient conditions and vital signs before and after medical operations.
  • Delivered outstanding patient care based on physical, psychological, educational and related criteria.
  • Promoted patient satisfaction by assisting with bathing, dressing and exercising.
  • Identified and reported observations and clinical symptoms to appropriate healthcare professionals, driving timely intervention.
  • Supported healthy patient skin with bedside baths, wound care and integrity checks.
  • Looked for physical, emotional and symptomatic changes in patient condition and obtained necessary care for medical concerns.
  • Notified senior staff of patient emergencies to optimize outcomes.

Patient Care Technician

St.Mary’s Health System
Athens, WI
08.2004 - 08.2007
  • Obtained patient vital signs and reported results to staff nurse or physician to identify changes from prior measurements.
  • Responded to bell or light signal calls to assist patients with needs.
  • Performed variety of delegated basic patient care services to support nursing functions and activities of daily living.
  • Recorded patient conditions and vital signs before and after medical operations.
  • Assisted with patient admissions, discharges and transfers.
  • Documented patient intake and dietary requirements and aided with feeding and monitoring.
  • Delivered outstanding patient care based on physical, psychological, educational and related criteria.
  • Promoted patient satisfaction by assisting with bathing, dressing and exercising.
  • Identified and reported observations and clinical symptoms to appropriate healthcare professionals, driving timely intervention.
  • Transported patients to other areas of hospital in wheelchairs and gurneys for tests, treatments and therapies.
  • Performed minor housekeeping tasks to keep patient areas clean and sanitized.
  • Restocked unit frequently with necessary medical supplies.
  • Supported healthy patient skin with bedside baths, wound care and integrity checks.
  • Looked for physical, emotional and symptomatic changes in patient condition and obtained necessary care for medical concerns.
  • Notified senior staff of patient emergencies to optimize outcomes.

Medical Assistant

Commerce Internal Medicine Clinic
Commerce, GA
07.2002 - 08.2004
  • Scheduled appointments for patients via phone and in person.
  • Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
  • Measured vital signs and took medical histories to prepare patients for examination.
  • Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
  • Organized charts, documents and supplies to maintain team productivity.
  • Cleaned and maintained medical equipment following procedures and standards.
  • Documented notes during patient visits.
  • Responded to patient callbacks and phone-in prescription refill requests.
  • Educated patients about medications, procedures and physician's instructions.
  • Secured patient information and maintained patient confidence by completing and safeguarding medical records.
  • Contacted pharmacies to submit and refill patients' prescriptions.
  • Assessed, documented and monitored vital signs for patients within outpatient setting.
  • Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.
  • Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
  • Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.

Patient Care Technician/Medical Unit Secretary

Athens Regional Medical Center - Armc
Athens, GA
01.1998 - 07.2002
  • Obtained patient vital signs and reported results to staff nurse or physician to identify changes from prior measurements.
  • Responded to bell or light signal calls to assist patients with needs.
  • Performed variety of delegated basic patient care services to support nursing functions and activities of daily living.
  • Assisted with patient admissions, discharges and transfers.
  • Delivered outstanding patient care based on physical, psychological, educational and related criteria.
  • Maintained inventory levels of stock items, supplies and equipment to foster smooth and cost-effective unit operations.
  • Prepared patient chart for admission and compiled appropriate paperwork.

Education

Phlebotomist Certificate - Phlebotomy

New Horizons Medical Institute
Norcross, GA
05.2020

Medical Assistant Certificate - Medical Assisting

New Horizons Medical Institute
Norcross, GA
05.2020

High School Diploma -

Jackson County High School
Jefferson, GA

Skills

  • Caring Companionship
  • Patient Ambulation
  • Personal Hygiene Assistance
  • Ability to Lift Clients
  • CPR Certification
  • Bedside Care
  • First Aid Certification
  • Critical Thinking
  • Attentive to People
  • Problem Identification
  • Decision Making
  • Supportive Personality
  • Clear Communication
  • Client Documentation
  • First Aid and Safety
  • Flexible Schedule
  • Time Management
  • ADL Assistance
  • Verbal and Written Communication
  • Heavy Lifting
  • Dependable and Responsible
  • Respectful and Compassionate
  • Sharps Disposal
  • Drawing Blood
  • Proper Storage Procedures
  • Documentation and Recordkeeping
  • Sample Processing
  • Blood Culturing
  • Butterfly Venipuncture
  • Acute and Rehabilitative Care
  • Vital Signs Collection

Timeline

Medical Assistant/Phlebotomist

The Genesis Center
08.2022 - 12.2023

Care Associate

Jackson Oaks Senior Living Facility
03.2019 - 08.2022

Phlebotomist

ExamOne, a Quest Diagnostics
01.2018 - 03.2019

Phlebotomist

Northeast Georgia Health System
11.2016 - 01.2018

Telehealth Liaison

Lifesource Health
01.2014 - 11.2016

Patient Care Tech/CNA

Visiting Angels Home Care
09.2011 - 01.2014

Patient Care Technician

Compassionate Care Hospice
08.2007 - 09.2011

Patient Care Technician

St.Mary’s Health System
08.2004 - 08.2007

Medical Assistant

Commerce Internal Medicine Clinic
07.2002 - 08.2004

Patient Care Technician/Medical Unit Secretary

Athens Regional Medical Center - Armc
01.1998 - 07.2002

Phlebotomist Certificate - Phlebotomy

New Horizons Medical Institute

Medical Assistant Certificate - Medical Assisting

New Horizons Medical Institute

High School Diploma -

Jackson County High School
Renee Ramsey