I have twenty plus years of experience working in healthcare. This has made me the compassionate and empathetic person I am today. I will bring these qualities into any job I do.
Overview
26
26
years of professional experience
Work History
Medical Assistant/Phlebotomist
The Genesis Center
Winder, GA
08.2022 - 12.2023
Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
Administered injections, medications and treatments as directed by the physician.
Prepared laboratory specimens for analysis and organized lab results for review by the physician.
Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
Educated patients on healthcare topics such as nutrition and disease prevention methods.
Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
Measured vital signs and took medical histories to prepare patients for examination.
Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
Care Associate
Jackson Oaks Senior Living Facility
Jefferson, GA
03.2019 - 08.2022
Supported bathing, dressing and personal care needs.
Maintained clean and well-organized environment for client happiness and safety.
Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
Improved patient outlook and daily living through compassionate care.
Followed care plan and directions to administer medications.
Laundered clothing and bedding to prevent infection.
Aided with mobility and independence for disabled individuals and continually monitored safety.
Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges.
Followed safe lifting and transferring techniques to transport residents.
Encouraged residents to participate in activities of daily living to enhance personal dignity.
Reported concerns to nurse supervisor to promote optimal care.
Phlebotomist
ExamOne, a Quest Diagnostics
, GA
01.2018 - 03.2019
Located veins suitable for puncture to draw blood using sterilized needles, vials and other equipment.
Identified patients using proper procedures prior to specimen collection.
Prepared and packaged specimens for courier transport.
Phlebotomist
Northeast Georgia Health System
Gainesville, GA
11.2016 - 01.2018
Located veins suitable for puncture to draw blood using sterilized needles, vials and other equipment.
Identified patients using proper procedures prior to specimen collection.
Prepared and packaged specimens for courier transport.
Delivered quality patient care by completing accurate and timely collection and transport of clinical specimens according to established procedures.
Obtained blood samples for medical testing and transfusion through venipuncture or capillary puncture.
Promoted blood specimen integrity for laboratory testing using accurate selection of collection tubes and correct technique.
Transported specimens following established protocol for temperature and light.
Observed patient for unusual reactions or events to take appropriate action under established guidelines.
Telehealth Liaison
Lifesource Health
, GA
01.2014 - 11.2016
Collaborated and spoke with entities both inside and outside of the business.
Served as key corporate representative, liaising with various parties in support of operational excellence.
Assisted doctors with patients through telehealth
Patient Care Tech/CNA
Visiting Angels Home Care
Hoschton, GA
09.2011 - 01.2014
Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate.
Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
Assisted residents with bathing and dressing to promote personal hygiene.
Used mobility devices to transport patients.
Helped residents walk with or without self-help devices.
Distributed drinking water and nourishment to residents.
Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
Assisted residents in preparing for activities and social programs.
Exhibited compassionate care and communication regarding issues surrounding death and dying.
Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
Observed and reported unusual symptoms and changes to charge nurse.
Patient Care Technician
Compassionate Care Hospice
Athens, GA
08.2007 - 09.2011
Obtained patient vital signs and reported results to staff nurse or physician to identify changes from prior measurements.
Responded to bell or light signal calls to assist patients with needs.
Performed variety of delegated basic patient care services to support nursing functions and activities of daily living.
Documented patient intake and dietary requirements and aided with feeding and monitoring.
Recorded patient conditions and vital signs before and after medical operations.
Delivered outstanding patient care based on physical, psychological, educational and related criteria.
Promoted patient satisfaction by assisting with bathing, dressing and exercising.
Identified and reported observations and clinical symptoms to appropriate healthcare professionals, driving timely intervention.
Supported healthy patient skin with bedside baths, wound care and integrity checks.
Looked for physical, emotional and symptomatic changes in patient condition and obtained necessary care for medical concerns.
Notified senior staff of patient emergencies to optimize outcomes.
Patient Care Technician
St.Mary’s Health System
Athens, WI
08.2004 - 08.2007
Obtained patient vital signs and reported results to staff nurse or physician to identify changes from prior measurements.
Responded to bell or light signal calls to assist patients with needs.
Performed variety of delegated basic patient care services to support nursing functions and activities of daily living.
Recorded patient conditions and vital signs before and after medical operations.
Assisted with patient admissions, discharges and transfers.
Documented patient intake and dietary requirements and aided with feeding and monitoring.
Delivered outstanding patient care based on physical, psychological, educational and related criteria.
Promoted patient satisfaction by assisting with bathing, dressing and exercising.
Identified and reported observations and clinical symptoms to appropriate healthcare professionals, driving timely intervention.
Transported patients to other areas of hospital in wheelchairs and gurneys for tests, treatments and therapies.
Performed minor housekeeping tasks to keep patient areas clean and sanitized.
Restocked unit frequently with necessary medical supplies.
Supported healthy patient skin with bedside baths, wound care and integrity checks.
Looked for physical, emotional and symptomatic changes in patient condition and obtained necessary care for medical concerns.
Notified senior staff of patient emergencies to optimize outcomes.
Medical Assistant
Commerce Internal Medicine Clinic
Commerce, GA
07.2002 - 08.2004
Scheduled appointments for patients via phone and in person.
Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
Measured vital signs and took medical histories to prepare patients for examination.
Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
Organized charts, documents and supplies to maintain team productivity.
Cleaned and maintained medical equipment following procedures and standards.
Documented notes during patient visits.
Responded to patient callbacks and phone-in prescription refill requests.
Educated patients about medications, procedures and physician's instructions.
Secured patient information and maintained patient confidence by completing and safeguarding medical records.
Contacted pharmacies to submit and refill patients' prescriptions.
Assessed, documented and monitored vital signs for patients within outpatient setting.
Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.
Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
Patient Care Technician/Medical Unit Secretary
Athens Regional Medical Center - Armc
Athens, GA
01.1998 - 07.2002
Obtained patient vital signs and reported results to staff nurse or physician to identify changes from prior measurements.
Responded to bell or light signal calls to assist patients with needs.
Performed variety of delegated basic patient care services to support nursing functions and activities of daily living.
Assisted with patient admissions, discharges and transfers.
Delivered outstanding patient care based on physical, psychological, educational and related criteria.
Maintained inventory levels of stock items, supplies and equipment to foster smooth and cost-effective unit operations.
Prepared patient chart for admission and compiled appropriate paperwork.