Renee Roberts
Business Administrator
Avon,IN
Summary
Dynamic Business Manager with a proven track record at Indiana University, Purdue University, enhancing operational efficiency and fostering client relationships. Skilled in effective budget allocation and collaborative team guidance, I successfully implemented cost-cutting measures, achieving substantial savings while boosting team productivity and morale through innovative engagement programs. Client-focused Business Manager offering diverse experience in customer service, business management and project coordination. Quickly builds relationships with both new clients and business audiences. Quick-learning with excellent multi-tasking skills and mastery of new technology. Commended for innovation and creative problem-solving to address business challenges.
Overview
27
27
years of professional experience
Work History
Business Manager
Indiana University, Purdue University
05.1998 - 04.2025
- Improved operational workflows by identifying areas of inefficiency and implementing appropriate solutions.
- Increased overall team productivity by fostering a positive work environment and providing effective leadership.
- Communicated with customers and vendors positively with particular attention to problem resolution.
- Negotiated contracts with suppliers and vendors, securing favorable terms for the company while maintaining strong relationships.
- Oversaw financial operations, maintaining accurate records and ensuring compliance with industry regulations.
- Successfully managed organizational change initiatives, minimizing disruptions to daily operations while achieving desired outcomes.
- Drafted reports and documents to improve correspondence management, schedule coordination and recordkeeping.
- Assisted with hiring process and training of new employees.
- Created, managed, and executed business plan and communicated company vision and objectives to motivate teams.
- Coordinated team schedules to keep shifts properly staffed during busy periods.
- Implemented cost-cutting measures, resulting in substantial savings for the organization without compromising on quality or performance.
- Managed cross-functional teams, ensuring timely completion of projects within budget constraints.
- Enhanced customer satisfaction levels by implementing an effective feedback system and addressing concerns promptly and efficiently.
- Fostered a culture of continuous improvement by encouraging employee input on process optimization efforts.
- Spearheaded recruitment and hiring process and compiled training materials for new and existing team members.
- Boosted team morale and productivity by implementing regular feedback sessions and recognizing outstanding performances.
- Fostered strong, enduring relationships with key clients to secure repeat business and referrals.
- Led cross-functional teams to complete projects ahead of deadlines, ensuring high-quality outcomes.
- Interacted well with customers to build connections and nurture relationships.
- Trained and guided team members to maintain high productivity and performance metrics.
- Reported issues to higher management with great detail.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Implemented innovative programs to increase employee loyalty and reduce turnover.
- Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
Education
High School Diploma -
Lebanon High School
Lebanon. INDentistry
Professional Careers Institute
Indianapolis, INSkills
- Effective budget allocation
- Client-centered communication skills
- Prioritization of responsibilities
- Collaborative team guidance
- Reporting proficiency
- Client relationship management
- Informed decision-making
Timeline
Business Manager
Indiana University, Purdue University
05.1998 - 04.2025
High School Diploma -
Lebanon High School
Dentistry
Professional Careers Institute
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeWork Location
On-SiteHybridSimilar Profiles
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