Summary
Overview
Work History
Education
Skills
Timeline
Generic

Renee Rodriguez

Houston,TX

Summary

Administrative Assistant with a proven record of providing exceptional customer service in demanding environments. Offering keen thoroughness and strong decision-making skills to manage multiple, concurrent tasks. Self-driven work ethic with the ability to perform effectively in independent or team environments.

Overview

10
10
years of professional experience

Work History

Compliance Administrator

Hisco Inc.
01.2022 - 11.2023
  • Proactively facilitate administrative support related to regulatory compliance and confidential legal issues
  • Correspond with suppliers, customers, and employees in a professional and effective manner
  • Research industry compliance regulations and policies
  • Evaluate internal operational and procedural compliance
  • Analyze and update existing compliance policies and related documentation
  • Communicate compliance policies and guidelines to Management and designated departments
  • Develop and execute new compliance policies and procedures as required
  • Maintain communication with compliance regulators and follow up on applications
  • Maintain compliance requirements and amendments to regulations.
  • Enhanced regulatory compliance by implementing effective policies and procedures.
  • Reduced risk of non-compliance through regular audits and monitoring activities.
  • Developed training materials to educate employees on relevant rules, regulations, and best practices for maintaining compliance standards.
  • Collaborated with cross-functional teams to ensure alignment of business operations with regulatory requirements.
  • Assisted legal counsel in preparing responses to regulator inquiries or enforcement actions as needed, ensuring accuracy and completeness of information provided.
  • Prepared and submitted regulatory filings in timely manner.

Project Coordinator

HM General Contractors
05.2021 - 07.2021
  • Manage and coordinate all phases of construction related to specific projects
  • Assist clients with selecting items and facilitate the administration of change orders
  • Schedule and perform project orientations and inspections
  • Address client questions regarding their project
  • Follow up and issue PO's
  • Assist with controlling payment to subcontractors by the valuation of completed work
  • Estimate jobs as needed for materials
  • Coordinate the supply of labor and materials
  • Coordinate with planning section for review, take-off estimates, and establishing construction timelines.
  • Enhanced team collaboration through regular meetings, fostering a positive work environment for increased productivity.
  • Ensured prompt resolution of any conflicts or obstacles encountered during the course of a project''s execution phase, helping maintain smooth workflow across departments involved in its completion process.

Claims Administrator

Waukesha-Pearce Industries
01.2018 - 12.2020
  • Process and record warranty claims
  • Prepare necessary warranty documentation
  • Maintain customer records as required by the manufacturer
  • Maintain database recording all service dates and extent of the work performed
  • Prepare invoiced and manage payments
  • Participate in warranty training programs
  • Ensure warranty repair work is performed within warranty guidelines
  • Collaborate with vendors to expedite the claims process
  • Monitor claims are outstanding to accomplish turnaround goals and minimize backlogs
  • Analyze root cause of large and/or repetitive claims to recommend and implement solutions to prevent recurring claims
  • Determine what party is financially responsible for the claim through a thorough investigation
  • Assist executive leaders in decision-making procedures by creating daily reports to advise leaders on corrective actions and process improvements.

Scheduler

Advanced Dermatology
08.2016 - 12.2017
  • Respond to all email and phone inquiries
  • Provide professional and client-focused service
  • Experience within a busy office environment
  • Verify insurance coverage and obtain pre-authorization
  • Review new patient paperwork before scheduling appointments
  • Confirm patient appointments the day before scheduled
  • Check patients in and out and collect payments.

Flight Attendant

ExpressJet Airlines
07.2013 - 08.2016
  • Serve beverages and food items from refreshment cart and provide information about in-flight offerings to passengers
  • Maximize storage space by directing passengers' incorrect ways of stowing luggage in overhead compartments and under seats
  • Operate in compliance with airline and federal aviation regulations for safety and security procedures
  • Facilitate communication between the flight deck and cabin crew before and during flights to promote smooth operations
  • Inspect interior of aircraft before, during, and after flights to make sure emergency equipment was in place.

Education

Bachelor of Arts - International Business

Houston Community College
Houston, TX
05.2026

No Degree - Certified in Cybersecurity

ISC2
12.2023

High School Diploma -

Marque Learning Center
Houston, TX
06.2010

Skills

  • Document Review
  • Regulations Enforcement
  • Accounts Receivable and billing
  • Compliance Monitoring
  • Legal Research
  • Audit Management
  • Investigation Techniques
  • Risk assessment
  • Decision making
  • Critical thinking
  • Microsoft Office proficiency

Timeline

Compliance Administrator

Hisco Inc.
01.2022 - 11.2023

Project Coordinator

HM General Contractors
05.2021 - 07.2021

Claims Administrator

Waukesha-Pearce Industries
01.2018 - 12.2020

Scheduler

Advanced Dermatology
08.2016 - 12.2017

Flight Attendant

ExpressJet Airlines
07.2013 - 08.2016

Bachelor of Arts - International Business

Houston Community College

No Degree - Certified in Cybersecurity

ISC2

High School Diploma -

Marque Learning Center

Similar Profiles

CREATE PROFILE
Renee Rodriguez