Summary
Overview
Work History
Education
Skills
Timeline
AssistantManager

Renee Ruiz-Nelson

Fort Wayne,IN

Summary

Dynamic and detail-oriented professional with experience at Amazon, recognized for enhancing customer satisfaction and boosting warehouse efficiency. Proven leadership in training new team members and a commitment to safety compliance. Adept at problem-solving and prioritizing workloads to meet tight deadlines while maintaining high-quality standards.

Overview

9
9
years of professional experience

Work History

Amazon Fulfillment Associate

Amazon
03.2022 - Current
  • Assisted in the training of new fulfillment associates, sharing best practices and offering support as needed.
  • Demonstrated adaptability by cross-training in multiple job functions within the fulfillment center.
  • Enhanced customer satisfaction by accurately fulfilling orders within tight deadlines.
  • Boosted warehouse efficiency by consistently meeting or exceeding productivity goals for daily tasks.
  • Collaborated with team members to optimize workflows and improve overall operational performance.
  • Contributed to a safe work environment by adhering to safety protocols and promptly addressing potential hazards.
  • Contributed to a positive workplace culture by maintaining a professional demeanor and supporting colleagues in their work duties.
  • Consistently met high standards for cleanliness and organization within the fulfillment center, ensuring an orderly working environment for all team members.
  • Reduced product damage rates through proper handling, storage, and packaging procedures.
  • Followed safety protocols to minimize workplace accidents.
  • Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
  • Printed labels, packaged boxes, and loaded into outbound containers.
  • Followed orders precisely for correct items, sizes and quantities.
  • Created and enforced detailed organization processes to increase quality and service standards.
  • Kept warehouse areas free of debris and safe for employees with proper storage and maintenance of machinery, tools and supplies.
  • Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
  • Coordinated efficient organization, palletizing and transportation of completed packages.

Crew Member

Five Guys Burger And Fries
09.2016 - 09.2021
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Provided exceptional customer service, addressing concerns or issues promptly and professionally.
  • Assisted other team members to achieve goals.
  • Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
  • Trained new team members on procedures, customer service, and sales techniques.
  • Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
  • Became familiar with products to answer questions and make suggestions.
  • Addressed guest needs, questions, or concerns to create optimum experience onboard.
  • Ensured proper food storage protocols were followed, contributing to improved food safety measures within the establishment.
  • Participated in ongoing training programs to continuously update knowledge of company policies and procedures.
  • Supported training of new crew members, leading to more efficient onboarding process.
  • Assisted with financial tasks such as cash handling, drawer reconciliation, and end-of-day deposits when needed.
  • Enhanced team efficiency by consistently preparing workstations before peak hours.
  • Maintained high standards of personal hygiene and cleanliness, contributing to healthy dining environment.
  • Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
  • Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
  • Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
  • Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
  • Brewed coffee and tea and changed out drink station syrups.
  • Completed milkshakes and ice cream desserts for customers.
  • Prepared recipe ingredients by washing, peeling, cutting, and measuring.
  • Loaded food, dishes and utensils on carts and trays to transport from designated food preparation areas to designated tables.

Education

GED -

Test Assessing Secondary Completion (TASC)
Fort Wayne, IN
05-2020

Skills

  • Teamwork and collaboration
  • Willing to learn
  • Attention to detail
  • Team leadership
  • Issue resolution
  • Time management
  • Friendly and courteous
  • Quality control
  • Problem-solving
  • Workload prioritization
  • Safety compliance

Timeline

Amazon Fulfillment Associate

Amazon
03.2022 - Current

Crew Member

Five Guys Burger And Fries
09.2016 - 09.2021

GED -

Test Assessing Secondary Completion (TASC)

Similar Profiles

CREATE PROFILE