RENE E SANDOVAL
Indio,CA
Summary
Professional in hospitality with strong background in ensuring cleanliness and orderliness in various settings. Focused on team collaboration and achieving results, consistently meeting high standards. Skilled in quality control, attention to detail, and adaptable to changing needs. Known for reliability and effective communication. I would also like to add that my resume might not include any Human Resources experience, but Human Resources is my goal in the future. After I graduate from College of the Desert with my Associates in Business Administration, I plan on transferring to CSUSB in order to get my Bachelors of Arts in Administration with a concentration in Human Resource Management. Hoping to get an opportunity and get any entry level position in Human Resources to be able to build my portfolio.
Overview
8
8
years of professional experience
Work History
Housekeeping Inspector
Marriott International, Inc.
11.2024 - Current
- Ensured a safe and healthy environment for guests and staff through proper use of cleaning chemicals and equipment.
- Enhanced room cleanliness by implementing efficient housekeeping inspection procedures and checklists.
- Supervised team of housekeeping and janitorial workers to meet highest quality of cleanliness and safety standards.
- Monitored staff performance and provided feedback to drive productivity.
- Addressed customer feedback and complaints to maximize satisfaction.
- Prepared and submitted reports to demonstrate staff productivity and areas of improvement.
Housekeeping Inspector
Marriott Vacations Worldwide
09.2023 - 09.2024
- Inspected guest rooms and public areas for cleanliness and adherence to quality standards.
- Coordinated with housekeeping staff to ensure timely completion of room assignments.
- Maintained high standards of cleanliness by conducting thorough inspections of all guest rooms and public areas.
- Increased guest satisfaction by promptly addressing and resolving housekeeping concerns.
- Evaluated team performance, providing constructive feedback to housekeeping staff on areas requiring improvement.
Houseman
Marriott Vacations Worldwide
02.2018 - 09.2023
- Developed strong relationships with guests through attentive service and responsiveness to their needs during stays.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Gathered linen supplies and organized linen closets for prompt room restocking.
- Delivered exceptional customer service through friendly interactions with guests while addressing their needs or concerns promptly.
- Enhanced guest satisfaction by maintaining clean and organized public areas, including lobbies and hallways.
Education
Associate of Science - Business Administration 2.0
College of The Desert
Palm Desert, CA09-2026
Career Diploma - Hotel/Restaurant Management
Penn Foster Career School
Scranton, PA01-2024
Skills
- Customer service
- Housekeeping
- Health and safety compliance
- Guest relations
- Quality assurance
- Performance evaluation
- Room inspection
- Teamwork
- Teamwork and collaboration
- Problem-solving
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking
Languages
English
Full Professional
Spanish
Professional Working
Timeline
Housekeeping Inspector
Marriott International, Inc.
11.2024 - Current
Housekeeping Inspector
Marriott Vacations Worldwide
09.2023 - 09.2024
Houseman
Marriott Vacations Worldwide
02.2018 - 09.2023
Associate of Science - Business Administration 2.0
College of The Desert
Career Diploma - Hotel/Restaurant Management
Penn Foster Career School