Renee Sankey
El Paso,TX
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
7
7
years of professional experience
Work History
Regular Babysitter
Self Employed Services
El Paso, TX
01.2023 - Current
- Played games, worked on puzzles, and read books to young children.
- Cared for multiple siblings simultaneously while maintaining a balanced attention to each individual child''s needs.
- Communicated positively with children and guardians.
- Demonstrated empathy and kindness to display positive character traits.
Customer Service Representative
Maximus Federal Services
El Paso, TX
08.2022 - 03.2024
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Receptionist, Accounts Receivable
Bail Bonds Service
El Paso, TX
09.2019 - 06.2022
- Managed incoming calls with professionalism, directing inquiries to relevant departments.
- Demonstrated versatility in handling multiple responsibilities including receptionist duties, accounts receivable tasks, and general administrative support.
- Assisted in the preparation of financial reports, contributing to informed decision-making within the company.
Customer Service
Omnilife USA
03.2017 - 04.2019
- Provided exceptional customer service, addressing concerns and explaining repair processes.
- Increased client loyalty through exceptional customer service and personalized consultations.
- Maintained in-store presence to provide excellent customer service.
- Provided exceptional customer service, addressing patient inquiries and resolving issues promptly.
Education
Certification - Medical Assistant
Texas A&M University - Kingsville
Kingsville, TXDiploma -
Pebble Hills High School
El Paso, TX06.2020
Skills
- Meal Preparation
- Schedule Management
- Trustworthiness and honesty
- Bedtime routines
- Customer Service
- Problem-solving abilities
- Active Listening
- Critical Thinking
- Organization skills
- Time Management
- Telephone skills
- Data Entry
Languages
Spanish
Native or Bilingual
Timeline
Regular Babysitter
Self Employed Services
01.2023 - Current
Customer Service Representative
Maximus Federal Services
08.2022 - 03.2024
Receptionist, Accounts Receivable
Bail Bonds Service
09.2019 - 06.2022
Customer Service
Omnilife USA
03.2017 - 04.2019
Certification - Medical Assistant
Texas A&M University - Kingsville
Diploma -
Pebble Hills High School