Summary
Overview
Work History
Education
Skills
Timeline
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Renee Watkins-Kerns

Liberty Lake,WA

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

26
26
years of professional experience

Work History

Specialist, CCF Integrity Operations

Xfinity Mobile
03.2018 - 11.2023


  • Developed strong client relationships through consistent communication and attentive service.


Deli Clerk / Starbucks Barista

Fred Meyers
03.2017 - 03.2018
  • Enhanced product presentation by arranging visually appealing displays and regularly rotating items to ensure freshness.
  • Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
  • Prepared salads, soups and sandwiches for customers.
  • Brewed coffee and tea and changed out drink station syrups.
  • Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.

Dialysis Patient Care Technician

U.S. Renal
02.2016 - 02.2017
  • Enhanced patient comfort by providing compassionate care and maintaining a clean, safe dialysis environment.
  • Assisted nurses in monitoring patients during dialysis treatments, ensuring timely intervention for any complications.
  • Developed strong relationships with patients'' families through open communication channels and consistent updates on progress or setbacks in treatment plans.

Medical Secretary

Fresenius Medical Care
06.1997 - 09.2006
  • Enhanced patient satisfaction by efficiently scheduling appointments and managing calendars for multiple physicians.
  • Streamlined office communications by promptly answering phone calls, routing messages, and providing accurate information to patients.
  • Increased office efficiency with thorough management of medical records, ensuring accuracy and accessibility for all staff members.
  • Boosted patient retention by providing exceptional customer service and building rapport with each individual.
  • Proactively ordered supplies and maintained inventory levels to avoid shortages that could disrupt daily operations or patient care services.

Washington State Licensed Adult Family Home

Owner/ Self Employed
06.1997 - 09.2006
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
  • Managed day-to-day business operations.
  • Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
  • Administered medications as prescribed, ensuring accurate dosage and timely administration for maximum efficacy.
  • Monitored vital signs regularly, detecting any abnormalities or changes in condition to promptly inform medical professionals.
  • Prepared nutritious meals according to dietary restrictions, supporting clients'' overall health through balanced nutrition.

Education

Some College (No Degree) - Early Education

Arizona State University
Tempe, AZ

High School Diploma -

East Valley
Spokane Valley, WA
06.1978

Skills

  • Customer Relations
  • Quality Assurance
  • Attention to detail
  • Data analysis
  • Documentation management
  • Customer service

Timeline

Specialist, CCF Integrity Operations

Xfinity Mobile
03.2018 - 11.2023

Deli Clerk / Starbucks Barista

Fred Meyers
03.2017 - 03.2018

Dialysis Patient Care Technician

U.S. Renal
02.2016 - 02.2017

Medical Secretary

Fresenius Medical Care
06.1997 - 09.2006

Washington State Licensed Adult Family Home

Owner/ Self Employed
06.1997 - 09.2006

Some College (No Degree) - Early Education

Arizona State University

High School Diploma -

East Valley

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Renee Watkins-Kerns