Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
Work History
Vice President of Sales Operations
Millennium Dental Technologies, Inc.
07.2012 - Current
Increased overall sales revenue by implementing strategic sales plans and conducting regular performance evaluations.
Streamlined sales operations for improved efficiency, resulting in reduced costs and increased profits.
Developed strong relationships with key clients through exceptional account management, leading to long-term partnerships and repeat business.
Mentored junior sales staff, providing ongoing training and support to enhance their skills and performance.
Collaborated closely with the marketing team to create targeted campaigns that drove new leads and increased market share.
Conducted thorough market research, identifying emerging trends and opportunities for expansion into new markets.
Optimized pricing strategies based on competitive analysis, resulting in greater profit margins without sacrificing customer satisfaction.
Established clear performance metrics for the sales team, fostering a culture of accountability and continuous improvement.
Reduced employee turnover within the sales department by creating a supportive work environment conducive to professional growth and success.
Launched new products successfully in highly competitive markets through strategic planning and effective execution of go-to-market strategies.
Ensured timely delivery of products/services by coordinating closely with production teams while maintaining high-quality standards.
Built relationships with customers and community to establish long-term business growth.
Resolved problems with high-profile customers to maintain relationships and increase return customer base.
Collaborated with upper management to implement continuous improvements and exceed team goals.
Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Implemented systems and procedures to increase sales.
Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
Compiled and analyzed data to determine approaches to improve sales and performance.
Director of Operations
Millennium Dental Technologies
07.2012 - Current
Improved operational efficiency by streamlining processes and implementing innovative solutions.
Led cross-functional teams for successful completion of projects, resulting in increased productivity.
Developed and executed strategic plans to achieve organizational goals and drive sustainable growth.
Managed budgets and resources, optimizing allocation for maximum impact on business objectives.
Established strong partnerships with vendors, suppliers, and key stakeholders to improve collaboration and ensure alignment with business requirements.
Oversaw daily operations across multiple departments, ensuring seamless coordination and efficient execution of tasks.
Identified opportunities for cost reduction and process improvement, implementing changes that resulted in significant savings.
Enhanced employee engagement by developing training programs, fostering a collaborative culture, and promoting professional development opportunities.
Optimized supply chain management through the implementation of best practices, reducing lead times and improving inventory control.
Developed systems and procedures to improve operational quality and team efficiency.
Collaborated with senior management to develop and execute long-term corporate goals and objectives.
Analyzed business operations and implemented strategies to improve operational cohesiveness.
Negotiated with vendors, suppliers and other stakeholders to acquire mutually beneficial contracts and agreement.
Mentored and coached team members to foster productive and engaging work environment.
Reported issues to higher management with great detail.
Manager of Tradeshows
Millennium Dental Technologies, Inc.
07.2012 - Current
Increased team productivity by implementing streamlined processes and effective communication strategies.
Achieved departmental goals by developing and executing strategic plans and performance metrics.
Reduced operational costs through comprehensive process improvement initiatives and resource management.
Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Facilitated successful cross-functional collaborations for the completion of key projects, fostering strong working relationships among team members.
Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
Cultivated partnerships with external stakeholders to maximize business opportunities and extend network reach within the industry sector.
Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
Conducted competitive analysis to identify market trends and capitalize on emerging opportunities for growth.
Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
Managed and motivated employees to be productive and engaged in work.
Accomplished multiple tasks within established timeframes.
Maintained professional, organized, and safe environment for employees and patrons.
Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Cross-trained existing employees to maximize team agility and performance.
Maximized performance by monitoring daily activities and mentoring team members.
Onboarded new employees with training and new hire documentation.
Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
Developed and implemented business strategies to achieve business goals and stay competitive.
Planned and budgeted accurately to provide business with resources needed to operate smoothly.
Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Established team priorities, maintained schedules and monitored performance.
Evaluated employee performance and conveyed constructive feedback to improve skills.
Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
Successfully managed budgets and allocated resources to maximize productivity and profitability.
Developed detailed plans based on broad guidance and direction.
Managed senior-level personnel working in marketing and sales capacities.
Education
High School Diploma -
Flushing Senior High
Flushing
06.1982
Skills
Interpersonal skills
Analytical thinking
Team leadership
Market analysis
Business development
Problem-solving
Strategic planning
Sales analytics
Sales enablement
Sales training
Sales coaching
Pipeline management
Timeline
Vice President of Sales Operations
Millennium Dental Technologies, Inc.
07.2012 - Current
Director of Operations
Millennium Dental Technologies
07.2012 - Current
Manager of Tradeshows
Millennium Dental Technologies, Inc.
07.2012 - Current
High School Diploma -
Flushing Senior High
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