RENEE SHEPPARD
Greenwich,NJ
Summary
Capable server who is passionate about serving customers well while exceeding customer expectations and maintaining poise and a sense of humor in demanding environments. Strong history of exceptional service in casual establishments.
Overview
5
5
years of professional experience
Work History
Assistant Swim Coach
Cumberland Regional High School
Bridgeton, NJ
11.2025 - Current
- Instructed swimmers on race strategy, pacing, and competition readiness
- Monitored athlete safety during pool sessions.
- Assisted head coach with meet preparation.
- Instructed swimmers on race strategy, pacing, and competition readiness.
Ice Cream Server
Cream Valley Custard
Woodstown, NJ
07.2025 - Current
- Served ice cream portions quickly while maintaining accurate orders and courteous customer interactions.
- Managed cash register transactions and balanced payments with accuracy during busy service periods.
- Managed order accuracy while serving ice cream, toppings, and specialty desserts in fast-paced service periods.
- Trained new team members on portion control, sanitation standards, and customer service procedures.
- Maintained clean service stations, sanitized equipment, and followed food safety requirements throughout shift.
ESS-Substitute Teacher
Cumberland Regional High School
Bridgeton, NJ
03.2025 - Current
- Managed student behavior, enforcing school policies and promoting a respectful learning environment.
- Delivered lesson plans, maintaining classroom continuity across varied subjects and grade levels.
- Implemented lesson plans to maintain instructional continuity across varied classroom settings.
- Managed student behavior using consistent classroom expectations and positive redirection techniques.
- Adapted instruction quickly to support diverse learning needs and classroom priorities.
Server/Bartender
Bait Box Restaurant
Greenwich, NJ
05.2021 - 10.2026
- Promoted from busser and hostess to server within two years, demonstrating adaptability and commitment.
- Managed bar and table service with prompt, accurate order delivery and attentive guest support.
- Trained new staff on POS use, drink preparation, and service standards.
- Resolved guest concerns professionally, preserving satisfaction and repeat business.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
Education
Bachelor of Science - Health Science
Stockton University
Galloway, NJ08.2026
Bachelor of Science - Liberal Arts
Rowan College of South Jersey
Vineland, NJ05.2022
Skills
- Swim instruction
- Stroke technique
- Individualized coaching
- CPR Certified
- Teamwork and collaboration
- Customer service
- Adaptable
- Time management
- Classroom discipline
- Fast learner
- Friendly and outgoing
- Servsafe Certified
Timeline
Assistant Swim Coach
Cumberland Regional High School
11.2025 - Current
Ice Cream Server
Cream Valley Custard
07.2025 - Current
ESS-Substitute Teacher
Cumberland Regional High School
03.2025 - Current
Server/Bartender
Bait Box Restaurant
05.2021 - 10.2026
Bachelor of Science - Health Science
Stockton University
Bachelor of Science - Liberal Arts
Rowan College of South Jersey