Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
6
6
years of professional experience
Work History
Inventory Control Technician
Tesla
12.2023 - 06.2024
Identified and resolved a recurring issue with slow-moving inventory, leading to a 20% reduction in obsolete stock.
Improved inventory accuracy from 95% to 99% within 6 months by implementing a barcode scanning system and conducting regular audits.
Streamlined the receiving process, resulting in a 10% decrease in receiving errors and a 5% reduction in processing time per shipment.
On-Site Inside Account Executive
MSC Industrial Supply
07.2018 - 12.2023
Increased customer satisfaction scores by 15% within one quarter by proactively identifying and resolving customer issues, resulting in improved customer retention.
Reduced customer turn by 8% within six months by implementing a proactive customer outreach program, including regular check-ins and personalized communication.
Negotiated and secured a 20% contract renewal rate increase for a key client by effectively demonstrating the value of our services and building a strong rapport.
Education
Professional Certificate - Bookkeeping
Intuit
Remote
10-2024
Accomplishments
Documented and resolved contract discrepancies which led to improved contract compliance and reduced financial risk.
Improved data accuracy and streamlined reporting by effectively helping with data entry and maintenance in the inventory management system.