Renee Simpson
Leasing Professional & Assistant Property Manager
Murrieta,CA
Summary
Seasoned Multifamily Leasing Professional and Assistant Community and Commercial Property Manager bringing proven skills in negotiating, preparing and finalizing Lease agreements, Vendor Contracts and Property Budgets. Meticulous, well-organized and decisive field professional skilled at cultivating and deepening productive relationships with owners, companies and tenants. Skilled in lease negotiations, market analysis, and customer service. Known for fostering team collaboration and adaptability in dynamic environments, ensuring reliable and results-driven performance. Ready to bring knowledge and abilities to challenging role with potential for long-term career advancement and success.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Leasing Professional & Assistant Community Manager
ConAm Management
Laguna Niguel, California
08.2024 - Current
- Company Overview: Founded in 1975, The CONAM Group is a full-service real estate management and investment firm specializing in multifamily housing
- Conducted Property, Make Ready, Available Unit, Move-In and Move-Out Inspections
- Achieved and sustained Lease/Occupancy Rate above 98%.
- Ensured consistent accuracy in Lead, Prospect, and Resident Property Management Systems.
- Verified completion and accuracy of resident service orders.
- Created an inviting environment through attentive listening and clear all-encompassing service strategies.
- Reviewed applications and screening reports to ensure completeness of new resident information and move-in documents.
- Coordinated move-ins and move-outs efficiently, minimizing vacancy periods between tenants.
- Kept meticulous records of correspondence between management and tenants.
- Monitored property appearance regularly, working with maintenance teams to address any issues promptly.
- Streamlined the leasing process for prospective residents, resulting in higher conversion rates.
- Maintained detailed records of tenant interactions, enabling effective communication across team members when addressing ongoing issues or requests.
- Toured property with prospective tenants and provided wealth of information in regards to its key features.
- Collaborated with maintenance teams to resolve tenant issues quickly, ensuring high satisfaction levels.
- Resolved conflicts between tenants regarding noise, encroachments, and parking.
- Participated in regular training sessions to stay updated on industry trends and best practices in property management.
- Distributed and followed up on tenant renewal notices.
- Facilitated clear communication between residents and management staff, resolving disputes amicably when necessary.
- Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
- Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
- Collected monthly rent payments and other fees, always properly recording, and processing money.
Leasing Professional & Assistant Manager
Independent Contractor
San Diego, CA
09.2023 - 07.2024
- Ensured rapid deployment of leasing expertise and software knowledge for temporary assignments.
- Coordinated move-ins and move-outs efficiently, minimizing vacancy periods between tenants.
- Provided personalized tours of properties, showcasing unit features and amenities tailored to each prospect''s needs.
- Developed marketing materials to highlight property features and attract potential renters.
- Kept meticulous records of correspondence between management and tenants.
- Maintained detailed records of tenant interactions, enabling effective communication across team members when addressing ongoing issues or requests.
- Streamlined the leasing process for prospective residents, resulting in higher conversion rates.
- Toured property with prospective tenants and provided wealth of information in regards to its key features.
- Collaborated with maintenance teams to resolve tenant issues quickly, ensuring high satisfaction levels.
- Resolved conflicts between tenants regarding noise, encroachments, and parking.
- Participated in regular training sessions to stay updated on industry trends and best practices in property management.
- Increased lease renewals by building strong relationships with tenants and addressing their concerns promptly.
- Invited prospects to fill out application upon completion of property tour.
- Facilitated clear communication between residents and management staff, resolving disputes amicably when necessary.
- Verified tenant incomes and other information before accepting lease applications.
Leasing Professional
Career Strategies Inc & InterSolutions
Riverside County, CA
05.2023 - 09.2023
- Enhanced tenant satisfaction by fostering strong relationships and providing timely support, resulting in positive feedback and improved community engagement
- Streamlined communication processes, enhancing efficiency by 98% within 3 months, leading to accurate lease documentation and timely inspections
- Conducted thorough property inspections and safety assessments, ensuring compliance with regulations and enhancing tenant trust and community safety
- Developed strong relationships with prospective residents through engaging property tours, significantly boosting community interest and occupancy rates
- Led the transition to a digital reporting platform, reducing manual errors and improving data accessibility for the property management team
- Increased community occupancy rates by 65% within 6 months by conducting engaging property tours and showcasing key amenities to prospective residents
- Facilitated seamless move-in experiences for new tenants by processing rental applications and lease agreements, enhancing tenant satisfaction within 2 weeks
- Managed upscale luxury apartment communities, enhancing operational efficiency by 30% within 6 months through streamlined processes and effective team collaboration
- Enhanced operational efficiency by independently managing administrative tasks, leading to improved team productivity and faster response times
Business Strategist
OPATS, LLC
Murrieta, CA
06.2021 - 01.2022
- Operated OPATS, LLC, a concierge service founded by doctors and public health officials amid the COVID-19 crisis.
- Played a crucial role in ensuring public safety through custom health solutions, risk management, and operational support.
- Maintained operations and safety for vast number of government municipalities.
- Guided crucial navigational efforts in partnership with OPATS, LLC amid pandemic challenges.
- Conducted market research and competitor analysis, providing actionable insights that drove business growth initiatives.
- Streamlined company operations through the identification and elimination of inefficiencies, leading to improved overall performance.
Office Manager & Accountant
Area 63 Productions
Fontana, CA
03.2019 - 02.2020
- Operations blended creativity with meticulous craftsmanship.
- Ensured accuracy and compliance in financial operations.
- Ensured alignment of client needs through detailed and personalized collaboration.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Contributed to workplace safety by ensuring compliance with established emergency protocols and conducting regular equipment inspections.
Assistant Property Manager
PacificWest Asset Management
Costa Mesa, CA
01.1998 - 05.2002
- Oversaw vendor contracts and service agreements to enhance service delivery.
- Enhanced financial reporting accuracy by adopting advanced software tools, leading to improved decision-making and operational efficiency across departments
- Maintained solid tenant relationships by utilizing strong communication skills.
- Created detailed project documentation for property budgets, enhancing clarity and transparency.
- Followed up on delinquent tenants and coordinated collection procedures.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Collaborated with legal department on eviction proceedings when necessary; following proper protocols and documentation requirements laid down by law.
- Served as point-of-contact between residents and building personnel thereby effectively managing daily concerns or inquiries.
Education
Some College - Real Estate
Irvine Valley Community College
Irvine, CA03.1996
Skills
- Answering & Responding to Emails Promptly
- Budgets
- CRM
- Customer Service
- Detail Oriented
- Invoice Coding & Common Area Reconciliation
- Lease Abstracts
- Microsoft Office
- On-site Lead Management
- Organized
- Preparation of Legal Documents
- Process & Followup on Work Orders
- Rent Correspondence & Increases
- Vendor contract/ service management
- Yardi Software
- Fair housing policies
- Goal-oriented mindset
- Property management
- Application processing
- Record keeping
- Background checks
- Sales and marketing aptitude
- Lease administration
- Clear communication
- Meticulous Property inspections
- Creative problem solving
- Leasing terms and specifications
- Relationship building, Team Building
- Highly skilled in conducting tours and available and vacant unit inspections
- Community engagement
- Property maintenance
- Property marketing
- File management
- Administrative support
Certification
- Fair Housing & Section 8, ConAm, 08/01/24, 08/31/25
- Yardi Software Proficiency, Greystar, ConAm, 06/01/23, 08/31/23
Volunteering And Leadership
Special Education Advocate, Special Education, Riverside County, CA, 01/01/10, 06/30/21
Publications
- 7 Questions on Leadership, Clarity Group Global, 11/01/24, https://lnkd.in/g4TeNAzN
- Best Agents, Best Agents Magazine, 10/01/24
Awards And Scholarships
- Best Agent in Excellence & Integrity, Best Agents Magazine - Property Management, 12/01/24
- Top Agent in California, Best Agents Magazine, 10/01/24
Recognitions & Publications
- 2024 Best Agent in CA in Property Management
- 2024 Top Agent in Excellence & Integrity in CA
- 7 Questions on Leadership - published by: Clarity Group Global
- College Entrance Essay used as a Sample for Incoming College Students for 10+ years
Timeline
Leasing Professional & Assistant Community Manager
ConAm Management
08.2024 - Current
Leasing Professional & Assistant Manager
Independent Contractor
09.2023 - 07.2024
Leasing Professional
Career Strategies Inc & InterSolutions
05.2023 - 09.2023
Business Strategist
OPATS, LLC
06.2021 - 01.2022
Office Manager & Accountant
Area 63 Productions
03.2019 - 02.2020
Assistant Property Manager
PacificWest Asset Management
01.1998 - 05.2002
Some College - Real Estate
Irvine Valley Community College
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