Summary
Overview
Work History
Education
Skills
Timeline

Renee Smiley-Brown

Adams Run,SC

Summary

Hardworking employee enthusiastic about learning the dispatcher/transportation field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities. Committed transportation professional adept in providing updated and accurate route information to assist passengers. Strong commitment to safety demonstrated through an exceptional driving record. Willingness to take on added responsibilities to meet team goals.

Overview

6
6
years of professional experience

Work History

Bus Driver

First Student
Charleston, United States
03.2022 - Current
  • Maintained SC driver's license to enable legal operation of school buses for student transport, field trips and other purposes.
  • Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
  • Transported passengers safely along prescribed routes according to tight schedules.
  • Inspected emergency equipment and verified safe working order for student and driver use.

Owner/Dispatcher

Smileygirl Logistics
Adams Run, SC
11.2021 - Current
  • Directed dispatching, routing and tracking of 4 fleet vehicles.
  • Maintained updated and detailed records of calls in physical and electronic database.
  • Closely monitored dispatch board to triage and prioritize over daily calls.
  • Implemented schedule and policy changes and collaborated with management to formulate new policies, procedures and goals.
  • Served as mediator when appropriate to settle conflicts and discrepancies between field personnel and management.

Pre Certification Specialist-Part Time

Medical University Of South Carolina
Charleston, South Carolina
11.2016 - Current
  • Followed document protocols to safeguard confidentiality of patient records.
  • Facilitated communication between patients and various departments and staff.
  • Applied administrative knowledge and courtesy to explain procedures and services to patients.
  • Offered simple, clear explanations to help clients and families understand hospital policies and procedures.
  • Worked with patients to ascertain issues and make referrals to appropriate specialists.
  • Carried out day-day-day duties accurately and efficiently.
  • Worked flexible hours; night, weekend, and holiday shifts.

Education

Associate of Applied Science - Medical Billing And Coding

Miller-Motte Technical College , North Charleston, SC
2001

High School Diploma -

Baptist Hill High School, Hollywood, SC
05.1996

Skills

  • Message and Work Order Transfer
  • Traffic Laws and Regulations
  • Time, Mileage and Fuel Tracking
  • Client Interactions
  • Calendar and Scheduling Software
  • Effective Communication
  • Data Entry Software

Timeline

Bus Driver - First Student
03.2022 - Current
Owner/Dispatcher - Smileygirl Logistics
11.2021 - Current
Pre Certification Specialist-Part Time - Medical University Of South Carolina
11.2016 - Current
Miller-Motte Technical College - Associate of Applied Science, Medical Billing And Coding
Baptist Hill High School - High School Diploma,

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Renee Smiley-Brown