Renee Soqui

• Worked closely with shift manager to solve problems and handle customer concerns.
• Used POS system to process sales, returns, online orders and gift card activations.
• Helped customers complete purchases, locate items and join reward programs.
• Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
• Assisted customers with prompt and polite support in-person and via telephone.
• Increased sales by offering advice on purchases and promoting additional products.
• Answered product questions with up-to-date knowledge of sales and store promotions.
• Assisted customers with locating and choosing merchandise in store departments.
• Greeted customers and helped with product questions, selections and purchases.

• Evaluated inventory and delivery needs and optimized strategies to meet customer demands.
• Assisted in product placement and visual merchandising, maintaining attractive and inviting appearance.
• Achieved monthly sales goals by promoting product benefits and enrolling new clients.
• Increased sales by offering advice on purchases and promoting additional products.
• Met with existing customers and prospects to discuss business needs and recommend optimal solutions.

• Managed day-to-day business operations.
• Established, optimized and enforced business policies to maintain consistency across industry operations.
• Trained and developed team members to build human capital.
• Trained and motivated employees to perform daily business functions.
• Consulted with customers to assess needs and propose optimal solutions.
• Maintained up-to-date administrative records to monitor operational conditions.
• Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
• Created and monitored promotional approaches to increase sales and profit levels.

We did not yet have e-mail, or spread-sheets.

• Used advanced software to prepare documents, reports and presentations. I had a word processor, which was considered advanced at the time.
• Organized and updated schedules for executives.
• Prepared presentations, materials and documentation for use executives in meetings and engagements.
• Handled scheduling for executive's calendar and prepared meeting agenda and materials.
• Scheduled appointments and handled calenders for senior leadership.
• Coordinated and booked airfare, hotel and ground transportation and prepared itinerary to facilitate successful trips.
• Transcribed phone messages and relayed to appropriate personnel.
• Offered assistance, collaboration and clerical support to auditors throughout entire review process.
• Transcribed meeting minutes to support sales, business development and senior management teams.
• Created expense reports, budgets and filing systems for management team.
• Supported business and hospitality needs of corporate partners and staff during meetings and company events.