Accomplished Manager successful orchestrating operations and leading employees. Robust background encompassing problem resolution, business development and customer relations. Thrives in competitive markets with unsurpassed drive, passion and commitment to exceeding expectations in customer satisfaction, revenue and cost controls.
Overview
11
11
years of professional experience
Work History
Business Owner/Mgr. of Operations
Stelco Scrap Metal, LLC/Stelco Maintenance, LLC
Baton Rouge, LA
01.2012 - 09.2020
Accomplished multiple tasks within established timeframes.
Onboarded new employees with training and new hire documentation.
Maximized performance by monitoring daily activities and mentoring team members.
Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
Established and updated work schedules to account for changing staff levels and expected workloads.
Approved regular payroll submissions for employees.
Oversaw end-to-end business processes to maintain proficiency and profitability.
Served as primary point of contact with suppliers and contractors to achieve inventory expectations.
Served as principal stakeholder over organization's complete operations.
Consulted with customers to assess needs and propose optimal solutions.
Human Resources Assistant
EBR School Board
Baton Rouge, LA
03.2010 - 01.2012
Filed paperwork, sorted and delivered mail, and maintained office organization.
Organized new employee orientation schedules for new hires.
Delivered friendly assistance with new hires throughout interviewing and hiring process.
Screened applicant resumes and coordinated both phone and in-person interviews.
Answered and directed outbound and inbound phone calls per day.
Created and input pertinent data into spreadsheets.
Education
High School Diploma -
University of Lafayette
Lafayette
High School Diploma -
St. Joseph's Academy
Baton Rouge
Skills
Scheduling and Coordinating Appointments
Contract Development and Management
Strategic Planning
Excellent Verbal and Interpersonal Skills
Staff Management
Managing Operations and Efficiency
Productivity Performance
Accounts Payable and Receivable
Managing Multiple Tasks
Human Resource Management
Timeline
Business Owner/Mgr. of Operations
Stelco Scrap Metal, LLC/Stelco Maintenance, LLC
01.2012 - 09.2020
Human Resources Assistant
EBR School Board
03.2010 - 01.2012
High School Diploma -
University of Lafayette
High School Diploma -
St. Joseph's Academy
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