Renee Sterling
Toomsboro,GA
Summary
Proven leader with extensive experience in managing teams and operations at Huddle House, where I spearheaded strategies boosting sales and profitability. Expert in fostering teamwork and collaboration, coupled with exceptional problem-solving abilities. Achieved significant improvements in customer satisfaction and operational efficiency through innovative solutions and effective time management.
Overview
14
14
years of professional experience
Work History
At Home Mom
Self-employeed
Toomsboro, Ga
10.2016 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Organized and detail-oriented with a strong work ethic.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Demonstrated strong organizational and time management skills while managing multiple projects.
General Manager
Huddle House
Sandersville, Ga
07.2013 - 10.2016
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
- Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
- Established comprehensive employee training programs to develop skills, improve productivity, and maintain compliance with industry regulations.
- Implemented robust inventory management systems to optimize stock levels and minimize waste/costs associated with excess product storage.
Team Manager
Tractor Supply Company
Dublin, Ga
01.2010 - 06.2013
- Led employee relations through effective communication, coaching, training, and development.
- Cultivated positive, productive team environments, resolving conflicts quickly.
- Delivered regular team meetings for aligned work towards common goals.
- Coordinated team collaboration to share ideas and build best practices.
- Established and maintained performance, quality and service standards for professional customer care.
- Aligned team goals and objectives with organizational strategy, aiding business growth.
- Defined clear targets and objectives and communicated to other team members.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Education
High School Diploma -
Wilkinson County High School
Irwinton, GA05.2002
Skills
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Time Management
- Dependable and Responsible
- Organizational Skills
- Decision-Making
- Problem Resolution
Timeline
At Home Mom
Self-employeed
10.2016 - Current
General Manager
Huddle House
07.2013 - 10.2016
Team Manager
Tractor Supply Company
01.2010 - 06.2013
High School Diploma -
Wilkinson County High School