Renee Stewart
Layton,UT
Summary
Organized and detail-oriented Investigator dedicated to improving efficiency, productivity and profitability through continuous process improvement. Analytical thinker skilled at developing innovative solutions to complex problems.
Overview
10
10
years of professional experience
Work History
Liability Claims Adjuster
AllState
09.2019 - Current
- Maintained detailed records for each claim, ensuring accuracy and completeness for future reference and audit purposes.
- Established rapport with policyholders through clear communication, empathy, and professionalism during difficult circumstances.
- Trained new adjusters on company policies and procedures, contributing to a well-prepared team of professionals.
- Reduced claims processing time by implementing efficient workflow strategies and prioritizing tasks.
- Enhanced customer satisfaction by providing timely updates on claim status and addressing concerns promptly.
Office Assistant
Robert W Speirs Plumbing
08.2018 - 08.2019
- Completed clerical tasks such as filing, copying, and distributing mail.
- Interacted with customers by phone, email, or in-person to provide information.
- Managed daily data entry and kept clerical information accurate and up-to-date.
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Maintained and updated office records, both digital and physical.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
Photography Manager
Cherry Hill Photo
11.2014 - 12.2016
- Developed strong relationships with clients, leading to repeat business and referrals.
- Managed a team of photographers, ensuring punctual attendance at events and consistent quality in their work.
- Coordinated logistics for off-site photo shoots including location scouting, permitting acquisition, travel arrangements.
- Improved studio aesthetics by redesigning the layout which resulted in higher client satisfaction during photo sessions.
- Established a streamlined process for image selection and retouching, reducing turnaround times for clients.
- Developed comprehensive project budgets, tracking expenses closely to prevent overspending or unnecessary costs.
- Collaborated with marketing teams to create visually striking promotional materials for company use.
Education
Bachelor of Arts - English/Spanish
Brigham Young University
Provo, UT08.1997
Skills
- Liability Analysis
- Claims Investigation
- Mentoring abilities
- Microsoft Office
- Coverage Evaluation
- Damage Assessment
- Policy Interpretation
- Insurance policy coverage knowledge
Timeline
Liability Claims Adjuster
AllState
09.2019 - Current
Office Assistant
Robert W Speirs Plumbing
08.2018 - 08.2019
Photography Manager
Cherry Hill Photo
11.2014 - 12.2016
Bachelor of Arts - English/Spanish
Brigham Young University
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