Summary
Overview
Work History
Education
Skills
Timeline
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Renee Strapp

North Charleston,SC

Summary

Dedicated, Organized, and detail-oriented Professional with a great satisfaction record. Focused and career driven looking for a position to utilize my skills proficiency in a renowned organization.

Overview

12
12
years of professional experience

Work History

Co-Moderator Young Adult Ministry

St. James Presbyterian Church
08.2019 - Current
  • Provide proper leadership to young adult ministry
  • Responsible for setting and budgeting our ministries yearly budget.
  • Work closely with our team to determine our financial goals for the year and then allocate resources accordingly.
  • Organizing events, assisting with community outreach efforts.

Lead Customer Service Specialist

Tritex Coffee
02.2016 - 06.2021
  • Addressed various internal and external customer questions and concerns regarding shipments, billing, status, services, carriers and vending/coffee needs.
  • Planned schedules and workflows based on expected customer demands.
  • Responded to customer calls and emails to answer questions about products and services.
  • Engaged clients in person and over phone to answer questions and address complaints.

Certified Nursing Assistant

Bishop Gadsden Retirement Community
01.2014 - 01.2016
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.

Certified Nursing Assistant/Memory Care

American Home Health Care
07.2011 - 04.2013
  • Offered transportation to and from appointments, shopping and other activities to help patient stay social, active and maintain access to essential items and services.
  • Performed ambulation and exercise and completed household services to help patient maintain routine and lifestyle in familiar home environment.
  • Worked collaboratively, functioned as effective member and encouraged and supported fellow team members to reach common goals.
  • Checked vital signs and administered prescription medication under guidance and supervision of skilled nursing staff to facilitate basic health care services.

Education

High School Diploma -

Bethune - Cookman University
Daytona Beach, FL

Skills

  • HIPAA Compliance
  • Patient Needs Assessment
  • Active Listening
  • Records Management

Timeline

Co-Moderator Young Adult Ministry

St. James Presbyterian Church
08.2019 - Current

Lead Customer Service Specialist

Tritex Coffee
02.2016 - 06.2021

Certified Nursing Assistant

Bishop Gadsden Retirement Community
01.2014 - 01.2016

Certified Nursing Assistant/Memory Care

American Home Health Care
07.2011 - 04.2013

High School Diploma -

Bethune - Cookman University

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Renee Strapp