Summary
Overview
Work History
Education
Skills
Timeline
Generic

Renee Tansey

GATES,NC

Summary

Proven leader in enhancing operational efficiency and team productivity, notably at Jennersville Hospital Tower Health. Skilled in workplace safety and problem-solving, I excel in fostering teamwork and collaboration. Achieved significant improvements in customer satisfaction and staff development, demonstrating a keen attention to detail and a commitment to excellence. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

8
8
years of professional experience

Work History

Returns Processor

Luttrell Staffing
08.2022 - Current
  • Unloaded, inspected, and stored damaged and returned products.
  • Ensured proper disposal or recycling of non-sellable returned items in accordance with environmental regulations and company policies.
  • Collaborated with warehouse team to accurately identify and restock returned products in a timely manner.
  • Enhanced customer satisfaction by efficiently processing return requests and maintaining accurate records.
  • Trained new hires on return processing procedures, fostering a supportive learning environment that ensured consistent performance standards across the team.
  • Conducted regular audits of returns inventory to identify discrepancies, initiating corrective actions when necessary.
  • Adhered to company safety guidelines to minimize warehouse accidents.

Supervisor of Diatary

Jennersville Hospital Tower Health
08.2018 - 01.2022
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
  • Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
  • Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
  • Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
  • Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
  • Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
  • Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
  • Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
  • Developed staff skills through targeted training programs, resulting in improved performance and career growth opportunities.
  • Identified operational inefficiencies and implemented corrective measures to increase effectiveness.
  • Optimized scheduling to ensure full coverage during peak hours without overstaffing, balancing customer service with cost efficiency.
  • Boosted team morale and performance, organizing regular training sessions and motivational meetings.
  • Maintained high safety standards to ensure secure workplace for all employees and visitors.
  • Collected, arranged, and input information into database system.
  • Educated staff on organizational mission and goals to help employees achieve success.
  • Conducted regular reviews of operations and identified areas for improvement.
  • Evaluated customer needs and feedback to drive product and service improvements.
  • Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
  • Facilitated seamless communication between departments, ensuring that all teams were aligned with company goals.
  • Improved customer satisfaction with prompt and courteous resolution of inquiries and complaints.
  • Managed diverse team, promoting inclusive work environment that leveraged individual strengths.

Assistant Manager

Capriotti's
04.2016 - 07.2018
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Managed inventory levels to minimize stockouts while reducing overhead costs.
  • Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
  • Generated repeat business through exceptional customer service.
  • Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
  • Collaborated with the management team to develop strategic plans for business growth and improvement.
  • Promoted teamwork within the workplace by encouraging collaboration among staff members on various projectstasks.
  • Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
  • Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
  • Facilitated clear communication between employees and upper management through regular meetings and updates.
  • Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
  • Conducted employee performance evaluations, providing constructive feedback for growth and development.
  • Implemented staff training programs, enhancing product knowledge and improving customer service skills.
  • Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
  • Oversaw daily operations to maintain store cleanliness and organization.
  • Implemented staff training programs to elevate service standards and knowledge.
  • Coached new employees, ensuring smooth onboarding process and quicker adaptation to their roles.

Education

High School Diploma -

James Buchanan High School
Mercersburg, PA
06.2002

Skills

  • Workplace Safety
  • Shipping and receiving
  • Efficient organization
  • Warehouse Operations
  • Product Inspection
  • Teamwork and Collaboration
  • Problem-Solving
  • Time Management
  • Attention to Detail

Timeline

Returns Processor

Luttrell Staffing
08.2022 - Current

Supervisor of Diatary

Jennersville Hospital Tower Health
08.2018 - 01.2022

Assistant Manager

Capriotti's
04.2016 - 07.2018

High School Diploma -

James Buchanan High School

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Renee Tansey