Renee Todd
Idaho Falls ,ID
Summary
Dynamic professional with a proven track record at Morningstar, excelling in inventory management and customer service. Recognized for meticulous attention to detail and strong organizational skills, I effectively enhanced operational efficiency and guest satisfaction. Adept at multitasking, I consistently delivered high-quality results in fast-paced environments.
Overview
2023
2023
years of professional experience
Work History
Baker
Morningstar
- Oversaw daily operation of commercial baking equipment, strictly adhering to established safety protocols and operational guidelines.
- Oversaw inventory management by tracking ingredient levels for timely replenishment.
- Oversaw customer service operations, including order processing and complaint resolution.
- Facilitated inventory control processes to maintain adequate stock levels for critical supplies and ingredients.
- Executed monthly audits to verify inventory accuracy and uphold accountability standards.
Front Desk Agent
Best Western Hotels & Resorts
Idaho Falls, ID
05.2021 - 06.2022
- Orchestrated guest greetings and assistance to cultivate a welcoming atmosphere.
- Oversaw front desk operations, enhancing check-in and check-out workflows while ensuring accurate reservation records.
- Resolved guest inquiries and complaints, ensuring prompt and effective solutions.
- Executed payment processing and ensured accuracy of financial records for daily transactions.
- Executed daily task management with strong organizational skills to enhance operational efficiency.
Dietary Cook
Good Samaritan Skilled Nursing Facility
Idaho Falls, ID
02.2018 - 05.2021
- Prepared nutritious meals adhering to dietary guidelines for residents' specific health needs.
- Collaborated with nursing staff to ensure food safety and proper meal delivery protocols.
- Maintained cleanliness of kitchen environment, ensuring compliance with health regulations.
- Assisted in menu planning based on resident preferences and nutritional requirements.
- Kept accurate records of patient dietary information for reference during meal planning and preparation stages.
Front Desk Supervisor
Sleep Inn Suites
Idaho Falls, ID
06.2010 - 01.2018
- Managed front desk activities to enhance operational efficiency and guest satisfaction.
- Developed and implemented training programs to enhance staff proficiency in customer service protocols and hotel procedures.
- Addressed guest complaints swiftly to improve overall satisfaction ratings.
- Processed room deposit fees and payments with accuracy and efficiency.
- Spearheaded development of innovative front desk procedures to enhance operational efficiency.
Education
High School Diploma -
Liberty High School
Lodi, CASkills
- Attention to detail
- Excellent math skills
- Multitasking and organization
- Inventory management
Timeline
Front Desk Agent
Best Western Hotels & Resorts
05.2021 - 06.2022
Dietary Cook
Good Samaritan Skilled Nursing Facility
02.2018 - 05.2021
Front Desk Supervisor
Sleep Inn Suites
06.2010 - 01.2018
Baker
Morningstar
High School Diploma -
Liberty High School